Hotel Hötorget, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
7 (8125 reviews)
Holländargatan 8B , Stockholm , SE
+46 8 20 85 65

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Very central location, close to station
Friendly, welcoming staff and 24-hour reception
Good / excellent breakfast selection
Convenient for leaving luggage and public transport
Generally clean in several reports
Good value at lower-than-average prices (for some stays)
Cons:
Very small rooms and some without windows
Cleanliness problems in several reviews (sticky surfaces, not properly cleaned)
Heating/cold rooms and limited hot water reported
Few power sockets and non-functional reading lamps
Annoying lighting/TV lights and narrow/sagging bedding
Some guests felt the price did not match room standard

Categories

Cleanliness
6
Mixed reports: several guests praised clean rooms, but multiple reviews mention sticky surfaces, 'ej städat ordentligt / sunkigt' and poor bathroom cleanliness.
Service
8.5
Consistently positive: staff described as very welcoming, service-minded and 24-hour reception praised for making the hotel feel safe.
Location
9
Very strong: repeatedly noted as central, close to station and in a convenient/safe area.
Room Quality
5
Several negatives: many guests reported very small rooms, no windows, poor lighting (noisy light), annoying TV light, cold rooms or heating issues, and sagging/narrow bedding.
Amenities
7
Mixed: good breakfast selection and luggage storage noted, but complaints about few power sockets and decorative/non-functional reading lamps.
Value for Money
6
Below average: one guest explicitly stated the high price (EUR 220) did not match the room standard; others imply reasonable value but issues lower perceived worth.
Food and Beverage
8.5
Positive: breakfast repeatedly described as very good with good selection and enjoyed by many guests.
Overall Experience
6
Mixed overall: many guests liked the location, staff and breakfast and would return, but recurring room size, comfort and cleanliness issues lowered overall impressions for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Centrally Located in Stockholm

Hotel Hötorget, just a stone's throw away from Hötorget Metro Station, offers a prime location in the heart of Stockholm. Explore the vibrant city with ease, as Sergels Torg Square and Stockholm Central Station are within walking distance.

Modern Amenities

Experience comfort and convenience in every room at Hotel Hötorget. Unwind in front of a flat-screen TV or refresh in the private bathroom with a rejuvenating shower. Stay connected with complimentary WiFi throughout the property.

Near Major Attractions

Immerse yourself in the beauty of Stockholm with popular landmarks nearby. Visit Stureplan for shopping and dining, or marvel at the grandeur of The Royal Palace. With easy access to transportation, exploring the city is a breeze.

Ready to experience the best of Stockholm? Book your stay at Hotel Hötorget now!

Important information:

If you expect to arrive outside check-in hours, please inform Hotel Hötorget at least 1 day in advance.

Please note that Hotel Hötorget does not have a elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Location

Guest Reviews

7
Based on 8125 reviews
Cleanliness: 6
Service: 8.5
Location: 9
Room Quality: 5
Amenities: 7
Value for Money: 6
Food and Beverage: 8.5
Overall Experience: 6
P
Pauline • extended_group • fr
7
Bien placé mais pas confort.
Pros:

Emplacement dans le centre, à 15 min à pieds de la gare et de la gare routière. Le petit déjeuner était très bon, avec du choix. Le personnel était très accueillant.

Cons:

La chambre pour deux était vraiment minuscule, nous n'avions pas de place pour mettre nos sacs. Et nous n'avions pas de fenêtre. La lumière fait du bruit quand elle est allumée ce qui est très désagréable. De plus la télé à un voyant lumineux très gros qui clignote, assez pénible pour s'endormir (nous avons débranché).

2026-10-29 • via Nuitee
L
Lars • couple • se
9
2026-10-24 • via Nuitee
M
Micas • couple • za
10
2026-10-22 • via Nuitee
R
Ramon • solo_traveller • mt
10
Super ❤️❤️
Pros:

Very very Central and Breakfast was so so good ❤️❤️❤️loved it

Cons:

Can t find anything to say …I just loved this hotel

2026-10-21 • via Nuitee
B
Barbro • couple • se
8
2026-10-21 • via Nuitee
T
Torjus • solo_traveller • no
5
Poor standard with high cost
Pros:

The property was located in a central location, and the included breakfast was quite good.

Cons:

Considering the price of EUR 220 per night, the standard did not meet expectations. Aside from there being an issue with check in due to miscommunication with Booking.com, the standard of the room was quite poor, several of the surfaces were sticky and had not been cleaned, the heating didn't work so the room was very cold, and there was little hot water.

2026-10-19 • via Nuitee
H
Helmut • extended_group • at
6
2026-10-19 • via Nuitee
E
Emelie • extended_group • se
10
2026-10-19 • via Nuitee
D
Daniela • extended_group • ro
10
2026-10-18 • via Nuitee
K
Karin • family_with_children • se
8
Pros:

bra

Cons:

att et bara var takfänster

2026-10-17 • via Nuitee
R
Rolf • couple • se
5
Ok
Pros:

Bra

Cons:

Kallt på rummet. Mycket litet rum.

2026-10-16 • via Nuitee
K
Kenneth • couple • se
8
2026-10-16 • via Nuitee
J
Jocke • family_with_children • se
8
2026-10-16 • via Nuitee
P
Pia • couple • fi
8
Pros:

Bra läge, väldigt god frukostvoch trevlig personal.

Cons:

Dåligt med stick kontakter, läslampor som endast var dekoration ( fanns inga eluttag för dem).

2026-10-15 • via Nuitee
B
Beata • extended_group • pl
10
2026-10-15 • via Nuitee
L
Lena • solo_traveller • se
9
Central location feeling safe and comfortable.
Pros:

Staffed reception 24 hours is very good to make the hotel feel safe in this location, very central but back alley location.

2026-10-15 • via Nuitee
A
Amir • couple • fi
7
2026-10-15 • via Nuitee
V
Vailet • couple • se
2
2026-10-15 • via Nuitee
H
Helena • couple • se
4
2026-10-14 • via Nuitee
C
Catrin • extended_group • se
5
2026-10-14 • via Nuitee