Ruby Emma Hotel Amsterdam by IHG

Hotels
8.7 (11700 reviews)
Amstelvlietstraat 4 , Amsterdam , nl
+31 20 245 7280

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful room
Great location
Effective self check-in
Cons:
Cleaning issues
Fluffy pillows
High breakfast costs

Categories

Cleanliness
7.7
The room had hair on the bed initially and cleaning was infrequent.
Service
9.2
Self check-in was very effective, and overall service met expectations.
Location
9.2
Conveniently located near metro and city attractions.
Room Quality
8.7
Beautiful room with modern design; issue with fluffy pillows noted.
Amenities
8.7
Great amenities including drink vouchers and iPad room controls.
Value for Money
8.7
Generally good, but concerns raised about high breakfast fees.
Food and Beverage
8.7
Breakfast offered healthy options but had variety concerns.
Overall Experience
8.7
Overall a good experience with significant positives and minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:21

Property Description

Luxury Accommodation with Eco-Friendly Design

The Ruby Emma Hotel Amsterdam offers a unique blend of luxury, technology, and sustainability. With floor-to-ceiling windows in all rooms, guests can enjoy stunning views of the Amstel river. The hotel's cutting-edge technology includes an iPad for controlling lighting and heating, as well as a flat-screen TV with AirPlay. The private bathrooms feature high-quality Ruby Care products for a touch of indulgence.

Environmental Sustainability at its Core

This living building is not just luxurious but also environmentally conscious. Every aspect of the property is designed to minimize its environmental impact, making it a responsible choice for eco-conscious travelers.

Convenient Location near Major Attractions

Located just minutes away from the Amsterdam Arena and the iconic Heineken Experience, Ruby Emma Hotel Amsterdam offers easy access to some of the city's top attractions. With Schiphol Airport also within close proximity, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Ruby Emma Hotel Amsterdam now to experience luxury, technology, and sustainability in the heart of Amsterdam.

Important information:

Credit cardholder must match guest name or provide authorization.
Credit cards used for pre-payments should be shown at check in and a signature for the charge will be requested. In case this credit card can not be shown, a new payment will be requested.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.7
Based on 11700 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
P
Patrícia • solo_traveller • nl
9
2026-08-29 • via Nuitee
E
Ekaterina • couple • de
9
2026-08-29 • via Nuitee
H
Halimah • solo_traveller • gb
9
Rude staff
Pros:

The room was incredible

Cons:

I would say staying in the rooms they didn’t give us sort of a guide to how to use the electric stuff and the stuff was not helpful at all and they was very rude

2026-08-29 • via Nuitee
C
Clara • couple • de
10
Modern, comfortable hotel close to the city center.
Pros:

Very modern, comfortable, spacious room. Close to the subway. Easy to reach from the train station and easy to get to the city center. Very nice bar with great cocktails.

Cons:

All was good.

2026-08-29 • via Nuitee
G
Grzegorz • couple • pl
9
Pros:

Excellent breakfast, large parking, quick elevators, great location very close to the metro station. You get a free drink at the bar if you opt out of daily room cleaning!

2026-08-29 • via Nuitee
Z
zixuan • couple • fr
10
2026-08-29 • via Nuitee
S
Sonia • family_with_children • es
10
Comodidad
Pros:

Comodidad, limpieza, tranquilidad y la amabilidad del personal.

Cons:

Un poco más de variedad en el menú de la cafetería para las cenas.

2026-08-29 • via Nuitee
K
Klaartje • couple • nl
8
2026-08-29 • via Nuitee
E
Elke • couple • de
9
Sehr guter Ausgangspunkt
Pros:

Sehr gute Lage
Metroanschluss👍

2026-08-29 • via Nuitee
S
sergio • couple • gb
8
Pros:

Within very easy walk to the train station, then only 12 minutes to Amsterdam central station

Cons:

Restaurant menu quite restricted

2026-08-28 • via Nuitee
E
Elisa • extended_group • it
10
Esperienza davvero molto positiva!
Pros:

La colazione non era compresa nel nostro soggiorno, ma la camera era davvero perfetta: il letto molto comodo, tutti i comfort essenziali a disposizione, super tecnologica e comunque abbastanza spaziosa per due persone. Abbiamo trovato anche bagnoschiuma, shampoo, crema mani e sapone, un’attenzione sicuramente molto apprezzata.
La posizione, inoltre, è davvero strategica, soprattutto se si vuole raggiungere il centro di Amsterdam. La fermata della metro dista circa 500 metri e, dopo poche fermate, si arriva direttamente alla stazione centrale.

Cons:

Forse l’unica cosa che potrebbe stonare un po’ per chi cerca maggiore privacy è la doccia con il vetro trasparente, che dà direttamente sul letto. Io ero in camera con un’amica e non abbiamo avuto alcun problema, ma potrebbe essere un po’ scomodo, ad esempio, per chi viaggia per lavoro e si trova a condividere una camera doppia con un collega con cui non ha molta confidenza. Per il resto, però, davvero tutto eccezionale!

2026-08-28 • via Nuitee
I
IOANNA • couple • gr
8
Πολύ καλά
Pros:

Βολικό κοντά σε μετρό , ωραία τοποθεσία . Δωμάτια με smart τεχνολογία . Ωραίο καφέ στο ισόγειο

Cons:

Ενώ ήταν καθαρό σαν ξενοδοχείο και σαν δωμάτιο όταν μπήκαμε , δεν μπήκαν ποτέ να καθαρίσουν . Χτυπούσαν τις πόρτες φωνάζοντας housekeeping και αν ήσουν μέσα και τους έλεγες έλα σε 10 λεπτά δεν ερχόταν ποτέ. Σε τριήμερη διαμονή δεν καθάρισαν καθόλου και απλά την προ τελευταία μέρα μου έδωσαν ένα πακέτο πετσέτες στα χέρια

2026-08-28 • via Nuitee
S
Stewart • couple • gb
9
Our hotel was a base for us, somewhere to sleep basically. It was clean, comfortable & full of technology. The staff
Pros:

Clean, modern. Approx 5min walk to the metro station. Approx 15min ride to central station & trains running frequently so never long to wait.

2026-08-28 • via Nuitee
J
Joeri • couple • be
8
2026-08-28 • via Nuitee
C
Craciun • couple • ro
10
2026-08-28 • via Nuitee
M
Magdalena • family_with_children • pl
9
Byłam jedną noc hotel naprawdę wart polecenia
Pros:

Piękny hotel nowoczesny i niesamowita atmosfera

Cons:

Położenie blisko centrum dobrze skomunikowane metro

2026-08-28 • via Nuitee
D
Daniel • couple • at
10
2026-08-28 • via Nuitee
C
Christine • couple • de
9
Cons:

Die Zimmer Ware sehr schön renoviert, allerdings hat man vergessen die Decke zu streichen. Wasserschäden wurden nicht beseitigt.

2026-08-27 • via Nuitee
H
hemelsoet • family_with_children • be
9
2026-08-27 • via Nuitee
K
Kristie • solo_traveller • nl
8
Top locatie voor een stedentrip in Amsterdam
Pros:

Dichtbij het OV, mooie kamer en faciliteiten (de douchegels zijn top) en een erg lekker ontbijt. Hele ongedwongen sfeer en onwijs vriendelijke staff.

Cons:

Het enige waar wij persoonlijk niet oke door geslapen hebben was de airco. De lucht leek niet te verfrissen en eindigde in veel snotteren en niezen. Helaas kon er geen raam open.

2026-08-27 • via Nuitee