Batam Harbour Boutique Hotel & Spa

Hotels
8 (276 reviews)
Komplek Citra Supermall Blok H No. 20-28 , Nagoya , id

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from street
Limited breakfast variety

Categories

Cleanliness
7.39
Several mentions of cleanliness, but also some concerns about noise and room quality.
Service
8.86
Staff described as friendly and helpful in multiple reviews.
Location
8.9
Conveniently located near the ferry terminal and shopping.
Room Quality
6.85
Some issues with room comfort and descriptions, particularly regarding studio windows.
Amenities
7.88
Positive comments on amenities, but limited variety in some areas.
Value for Money
8.34
Value stated as good, with affordable rates supported by various positive comments.
Food and Beverage
7.89
Breakfast improved, but could have more variety.
Overall Experience
7.86
Overall happy experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:21

Property Description

Terrace with Stunning Views
Located in Nagoya, Batam Harbour Boutique Hotel & Spa offers a charming terrace where guests can unwind and enjoy breathtaking views of the surrounding area. The perfect spot to relax after a day of exploring.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at the 2-star hotel is equipped with free WiFi, a flat-screen TV, and a safety deposit box. Some rooms even feature a balcony with city views, providing a cozy and comfortable stay for every guest.

Multilingual Staff and Exceptional Service
With a team fluent in English, Indonesian, and Chinese, guests can expect excellent service and assistance throughout their stay. From recommendations for local attractions to ensuring a smooth check-in process, the staff goes above and beyond to make your experience memorable.

Book your stay at Batam Harbour Boutique Hotel & Spa now and indulge in a delightful blend of relaxation and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs IDR 15000 per day.

Location

Guest Reviews

8
Based on 276 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
A
Alice • solo_traveller • be
7
Pros:

- Comfortable bed
- Large room

Cons:

- A small unfortunate event occurred because I closed the bathroom door, and it locked itself. It took a long time for staff to figure out a solution i.e. get a key, so I didn't have access to my bathroom for most of that night. Communication from staff could've been much clearer

2026-03-14 • via Nuitee
H
HELMI • couple • sg
9
Good value for money
Pros:

Comfortable

Cons:

None

2026-03-08 • via Nuitee
M
Muthu • solo_traveller • sg
8
Abnormal
Pros:

Location Was Centralised.

Cons:

Cleanliness Of Surroundings.

2026-03-03 • via Nuitee
S
Steven • extended_group • sg
1
Make sure to confirm the rooms are as picture shown.
Pros:

location is very near to Harbour bay terminal

Cons:

Rooms are old and there is no balcony just a narrow back yard. Bath towels are old and dirty. Don't get fooled by the photos as shown. I asked the front desk to change room as I wanted a balcony, he replied immediately and said the hotel is fully booked which I don't think so. Instead, I booked another hotel nearby leaving the room untouched.

2026-03-02 • via Nuitee
Z
Zulaidah • couple • sg
10
2026-02-26 • via Nuitee
F
Fei Sean • family_with_children • my
8
Pros:

location Good

Cons:

隔音没这么好。

2026-02-24 • via Nuitee
J
Jack • couple • us
8
Short and nice stay
Pros:

It was a good breakfast with options for everybody.
We even got eggs made to order.

Cons:

A mouse running in our room and the droppings in the room and bathroom.

2026-01-25 • via Nuitee
S
Seah • solo_traveller • sg
8
2026-01-19 • via Nuitee
H
hendra • couple • id
8
2026-01-17 • via Nuitee
N
Nurul Ain • couple • my
10
2026-01-08 • via Nuitee
N
Nurammarah • family_with_children • my
9
2025-12-20 • via Nuitee
M
mohd • family_with_children • sg
7
2025-12-14 • via Nuitee
S
Shamsul Ariffin • solo_traveller • my
8
Pros:

So far so good.

Cons:

Studio room there is no window.
Sound proof is not good.

2025-12-05 • via Nuitee
F
Farrah • couple • my
10
2025-12-03 • via Nuitee
M
Me • couple • my
8
2025-11-25 • via Nuitee
J
JURIAH • extended_group • sg
10
2025-11-12 • via Nuitee
D
dave • solo_traveller • gb
10
2025-11-08 • via Nuitee
R
Roy • family_with_children • sg
7
2025-11-02 • via Nuitee
A
Alexander • solo_traveller • gb
5
2025-10-30 • via Nuitee
S
Sándor • couple • hu
9
Legközelebb is itt szállok meg. Mindenkinek ajánlom.
Cons:

nem találtam negatívumot

2025-10-28 • via Nuitee