Batam Harbour Boutique Hotel & Spa

Hotels
8 (308 reviews)
Komplek Citra Supermall Blok H No. 20-28 , Nagoya , ID

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from street
Limited breakfast variety

Categories

Cleanliness
7.39
Several mentions of cleanliness, but also some concerns about noise and room quality.
Service
8.86
Staff described as friendly and helpful in multiple reviews.
Location
8.9
Conveniently located near the ferry terminal and shopping.
Room Quality
6.85
Some issues with room comfort and descriptions, particularly regarding studio windows.
Amenities
7.88
Positive comments on amenities, but limited variety in some areas.
Value for Money
8.34
Value stated as good, with affordable rates supported by various positive comments.
Food and Beverage
7.89
Breakfast improved, but could have more variety.
Overall Experience
7.86
Overall happy experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:21

Property Description

Terrace with Stunning Views
Located in Nagoya, Batam Harbour Boutique Hotel & Spa offers a charming terrace where guests can unwind and enjoy breathtaking views of the surrounding area. The perfect spot to relax after a day of exploring.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at the 2-star hotel is equipped with free WiFi, a flat-screen TV, and a safety deposit box. Some rooms even feature a balcony with city views, providing a cozy and comfortable stay for every guest.

Multilingual Staff and Exceptional Service
With a team fluent in English, Indonesian, and Chinese, guests can expect excellent service and assistance throughout their stay. From recommendations for local attractions to ensuring a smooth check-in process, the staff goes above and beyond to make your experience memorable.

Book your stay at Batam Harbour Boutique Hotel & Spa now and indulge in a delightful blend of relaxation and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Location

Guest Reviews

8
Based on 308 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
N
NORSHAHIRAH • couple • my
9
2026-09-19 • via Nuitee
A
Aisah • couple • my
10
everything is perfect. the staff is friendly, the room is nice and clean. the breakfast is amazing. definitely staying h
Pros:

everything, the staff is friendly, the room is nice and clean. the breakfast is amazing. definitely staying here againn.

2026-09-15 • via Nuitee
Z
Zulfadhli Baharum • family_with_children • my
9
2026-09-14 • via Nuitee
S
SITI NUR HIDAYAH • couple • my
10
Excellent!
Pros:

Everything! The location, staff, cleanliness, the room, the breakfast.

Cons:

Only got one iron at the hotel. So need to wait n take turn to use the iron. Only given 1 hour to use the iron

2026-09-13 • via Nuitee
K
Khairunnisa • couple • my
8
2026-09-13 • via Nuitee
F
Fatimah • couple • my
4
bilik tingkat bawah memang busuk bau kotor . sampai upgrade bilik baru rasa okay sikit . sarapan yang disediakan pun tak
Pros:

hmmm service mengurut je kod

Cons:

bilik , toilet , kawasan , sarapan

2026-09-12 • via Nuitee
A
Azim • solo_traveller • my
10
2026-09-11 • via Nuitee
A
Azim • solo_traveller • my
10
2026-09-11 • via Nuitee
H
Hamdan • couple • my
8
2026-09-08 • via Nuitee
M
MOHD • extended_group • my
8
Pros:

I enjoyed almost everything- the ambience, the scenery from balcony, the scent, and some of the food from breakfast.

Cons:

Everything in my room was complete and nice. It’s just sad that the tv in my room isn’t a smart tv like my friend’s room despite we paid the same amount.

2026-09-07 • via Nuitee
F
FAIZNUR AZIE • solo_traveller • my
8
2026-09-05 • via Nuitee
W
Wati • solo_traveller • my
9
U will be very satisfied with your stay here and affordable price.
Pros:

All good, the room so cleans.

Cons:

The bathroom drain is clogged.

2026-09-02 • via Nuitee
N
Nabila • couple • my
9
2026-09-01 • via Nuitee
N
Naz • solo_traveller • sg
10
2026-08-28 • via Nuitee
K
Khairun Nabila • extended_group • my
10
2026-08-26 • via Nuitee
M
MAD • couple • my
8
2026-08-22 • via Nuitee
N
NORHAYATI • couple • my
9
2026-08-08 • via Nuitee
N
Norbaini • couple • my
7
2026-08-05 • via Nuitee
N
Nur Humiyah • extended_group • my
8
2026-07-23 • via Nuitee
N
Nordinah • solo_traveller • my
9
Pros:

Spa in hotel...very good service. ..good breakfast

2026-07-22 • via Nuitee