1000 Islands Harbor Hotel

Hotels
9.2 (833 reviews)
200 Riverside Drive , Clayton , US
+1 315-686-1100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Comfortable rooms
Cons:
High price
Average food quality

Categories

Cleanliness
9.25
Multiple reviews praised the cleanliness of the hotel.
Service
9.75
Reviews highlighted the friendly and efficient service provided by the staff.
Location
9.75
Many reviews emphasized the beautiful location and views.
Room Quality
9.25
Guests appreciated the comfort and size of the rooms.
Amenities
9.05
Hotel amenities, including free coffee bars and fire pits, were positively noted.
Value for Money
8.55
While some found it expensive, overall value was considered acceptable for quality.
Food and Beverage
8.25
Mixed sentiments expressed, with some stating food quality was average.
Overall Experience
9.75
Overall satisfaction and joy from guests about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:03

Property Description

Waterfront Location on St. Lawrence River
Situated on the picturesque waterfront of the St. Lawrence River, 1000 Islands Harbor Hotel in Clayton, New York, offers a serene escape for travelers looking to unwind and relax.

Luxurious Amenities and Services
Indulge in the comfort of well-appointed rooms featuring cable TV, in-room refrigerators, and elegant en suite bathrooms with premium bath products and bathrobes. Take advantage of the indoor pool, fitness center, and on-site restaurant during your stay.

Convenient Facilities and Nearby Attractions
Benefit from practical services like free WiFi, luggage storage, and dry cleaning. Explore nearby attractions such as Wellesley Island State Park and Thousand Islands Country Club for a memorable experience.

Book now for an unforgettable waterfront retreat at 1000 Islands Harbor Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ART

Location

Guest Reviews

9.2
Based on 833 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.25
Overall Experience: 9.75
C
Catherine • solo_traveller • us
10
Pros:

The room was very clean and comfy. The view from our balcony was beautiful.

Cons:

The service in the restaurant was slow. We actually had to call the waiter over and ask if he knew we were there. I think they could definitely use more staff.

2026-09-19 • via Nuitee
W
william • family_with_children • us
8
Overall good except for Saturday night.
Pros:

Room, view, location

Cons:

There was a wedding reception going on right below our room with loud
Music until 10:45. We were tired from traveling and couldn't sleep until it was over. Was charged a premium for Saturday night.

2026-09-17 • via Nuitee
R
Robin • couple • us
10
We have stayed here twice. Always clean, friendly staff
Pros:

Clean, upscale, friendly staff.

Cons:

N/A

2026-09-16 • via Nuitee
D
Don • solo_traveller • us
10
Pros:

Great location on the river, can walk to shops and restaurants. Fun viewing the boat traffic on the river. Great place to stay if wanting to visit the Boult castle.

Cons:

The bed covers were needing to be cleaned, there was hair from a previous guest on them.

2026-09-15 • via Nuitee
T
Thomas • solo_traveller • us
10
Toms
Pros:

Location, beautiful property. Very clean and comfortable.

Cons:

Nothing.

2026-09-15 • via Nuitee
K
Kim • couple • us
8
2026-09-14 • via Nuitee
P
Piche • couple • us
7
Wonderful event, sleepless night
Pros:

it was clean and a nice room, overall. We love staying at this hotel and we stayed because of an event we attended that night. It's always a great time at this hotel.

Cons:

the bed and the pillows were absolutely horrible in our room. The most uncomfortable bed we've ever slept in and the pillows were just awful. We've stayed here a few times, this is by far the worst sleeping experience.

2026-09-14 • via Nuitee
R
Richard • solo_traveller • us
6
Facility location and staff great; a few extra amenities for price would be nice.
Pros:

The staff and location are wonderful, and overall, the facility is very nice. The town of Clayton is beautiful.

Cons:

This may sound picky, but for the cost per night (over $300), I could not believe that we had neither a microwave nor a small coffee maker in our room. Since many less expensive hotels we have stayed at have always had these, I didn’t bother to check the listing. My fault, but an assumption I felt I could easily make.

2026-09-13 • via Nuitee
H
Heather • couple • us
10
Pros:

Outstanding location!

2026-09-12 • via Nuitee
A
Alisha • couple • us
1
I was very disappointed with my stay here. We arrived around 8:30 PM after a four-hour drive and were looking forward to
Pros:

The rooms were great and the location was perfect.

Cons:

I did not like the treatment we received from the restaurant staff. Also sitting at the bar near the garnish station which was covered and swarming with fruit flies.

2026-09-12 • via Nuitee
W
Wagner • solo_traveller • us
9
2026-09-11 • via Nuitee
H
Heather • solo_traveller • us
10
2026-09-10 • via Nuitee
E
Eydie • couple • us
10
Overall, our stay was great. We will visit again!
Pros:

The location was perfect, and the staff was incredibly attentive! The room was very clean, spacious, and comfortable. The food from the restaurant was great, we sat outside and enjoyed the morning view.

Cons:

The restaurant wait time was two hours, so we had no choice but to order room service. It wasn't the ideal Saturday night anniversary dinner I was looking forward to.
While the room includes many amenities, a coffee maker is essential. I understand the hotel only offers coffee in the morning, but people like to drink coffee at different times of the day. I'm glad we brought our own coffee maker.

2026-09-10 • via Nuitee
J
Jessica • couple • us
10
2026-09-08 • via Nuitee
A
Aubrey • family_with_children • us
9
A clean, quiet, beautiful getaway.
Pros:

Clean room, lovely view, water view, quiet, complimentary coffee

Cons:

Thin walls, “turn down service” was just a stack of chocolates on the counter

2026-09-05 • via Nuitee
B
Brenda • couple • us
10
A perfect weekend getaway. Great hotel with beautiful views. perfect location.
Pros:

beautiful view of the river. Very clean and comfortable rooms. that they offer a turn down service, I did not want it but they brought me the chocolates to my room. Who doesn't want a little chocolate at night!! location was walking distance to a number of restaurants, centrally located to the village, right on the water with a nice walkway by the water. absolutely loved that they provided coffee in the morning on EACH FLOOR!! loved this. did not need to go to the first floor for coffee ! Staff was helpful with recommendations and very pleasant.

Cons:

it was awesome. loved everything.

2026-09-05 • via Nuitee
J
Jeff • extended_group • us
9
Best hotel in the 1000 Islands
Pros:

Great location on the water. Great patio and staff is very friendly. Service is high end and made the value excellent for the price paid.

Cons:

Rooms and elevators sometimes show the wear and tear of a high traffic property.

2026-09-02 • via Nuitee
R
Robert • couple • us
9
2026-09-01 • via Nuitee
K
kim • couple • us
10
The hotel is nice and is set right on the waterfront. Creating a wonderful backdrop.
Pros:

The property is nice with very large comfortable rooms.

Cons:

Some of the female staff at the front desk are not quite as service oriented as front desk hospitality should be.

2026-08-31 • via Nuitee
F
Francis • solo_traveller • us
10
Pros:

We loved the location beautiful water view we would stay there again

Cons:

Nothing we liked everything

2026-08-31 • via Nuitee