Eatern Hotel

Hotels
Independent
8 (22 reviews)
Komplek Ruko Penuin Block X No. 1-4, Batam, Kepulauan Riau, 29433 , Batam , ID

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Free self parking

Review Highlights

Categories

Cleanliness
7.5
Guests did not explicitly mention cleanliness as a positive aspect.
Service
7.5
Service was neither extensively praised nor criticized in the reviews.
Location
7.5
Location feedback was mixed with no clear consensus on its quality.
Room Quality
7.5
Room quality received varied feedback, with no dominant opinion.
Amenities
7.5
Amenities feedback was diverse, with no consistent positive or negative sentiments.
Value for Money
7.5
Guest reviews on value for money were inconclusive.
Food and Beverage
7.5
Food and beverage offerings were not extensively discussed in the reviews.
Overall Experience
7.5
Overall experience feedback varied across reviewers without a clear sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-10-04 01:31

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access and concierge services. Take advantage of room service and the 24-hour front desk. Free self-parking is available onsite.

Comfortable Accommodations
Stay in one of the 55 air-conditioned rooms with LED TVs and complimentary wireless internet. Pamper yourself in private bathrooms with showers, toiletries, and slippers. Rooms also feature desks and complimentary bottled water.

Prime Location
Explore nearby attractions like BCS Mall, Grand Batam Mall, and Nagoya Hill Mall. With a stay at Eatern Hotel, you're minutes away from popular destinations. The hotel offers easy access to various shopping and entertainment options.

Unwind in comfort and style at Eatern Hotel - your ideal choice for a memorable stay in Batam!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 22 reviews
Cleanliness: 7.5
Service: 7.5
Location: 7.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
P
PETER partner
8
Pros:

We were referred for a day trip 10:00am - 6:00pm $50 👍

2025-10-02 via Nuitee
S
Siew tiem partner
8
Pros:

Nothing much to say .

2025-06-28 via Nuitee
E
Eileen family
8
Pros:

I book 2 deluxe rooms & 1 normal room. 2 deluxe rooms clean & cold but normal room. Air con spoil, hot. Please improve this

2025-01-31 via Nuitee
P
Pei Shan
4
Pros:

Towels are brownish in colour, so don't dare to use them. Wifi connection is unstable and keep dropping. I put the tag on the door to request to make up my room, but nobody came to do that. When I asked for the 2 complimentary bottles of water, the reception said they ran out of it and will give me 4 bottles tomorrow which doesn't help as I'm checking out the next day. The AC is just outside the window and you’ll hear the noise throughout the night. The only good thing is the location, really near to eateries, massage plaves and shopping mall. Although the room is cheap, I won't be staying here again.

2023-11-16 via Nuitee
J
J
4
Pros:

Pros - close to BCS, food area. rates are great only if you’re not fussed and looking for very basic accommodation

Cons - yellowish & torn bedding, no windows, yellow towels for the room we stayed, suggest to bring your own towels. Maybe it’s just the lowest priced rooms as we saw another window room with cleaner bedding and towels. It’s a no Grab zone meaning grab can’t pick you up from there.

2019-12-16 via Nuitee
B
Bob
8
Attitude problem
Pros:

Front office service sucks

2019-12-09 via Nuitee
V
Verified traveler self
6
Pros:

Convenient but noisy.location good for food and shopping.

2019-08-28 via Nuitee
V
Verified traveler friends
8
Pros:

Location is very good, just a road across the mall, but the room is small so ventilation is not as good. overall is good with the pricing.

2019-08-01 via Nuitee
V
Verified traveler partner
8
Pros:

I find it a valuable price to stay in this hotel. It is easy to access very convenient to go anywhere within the city.

2019-04-27 via Nuitee
D
Davin
8
Clean and Affordable
Pros:

Hotel was clean and room was well maintained, although it's a little small.
The walls aren't really soundproof so my friends could not sleep as well because the other rooms were making too much noise. Location and convenience is a big selling point for this hotel.
I paid about $26 for a room with 2 beds

2019-03-31 via Nuitee
B
Bob
8
Reasonable
Pros:

Quiet ok convenience,gòod location

2019-03-20 via Nuitee
V
Verified traveler family
6
Pros:

The hotel toilet not so clean because a bit smelly .

2019-02-10 via Nuitee
C
CM
2
Pros:

Front desk female staff ( chubby, not wearing glasses & spoke distorted Teochew/Hokkien) on Jan 28th around 1pm was extremely rude, unprofessional & offensive. it’s the worst experience I had w a hotel in Batam it’s gave me a negative experience. COMSUMER ALERT: I’m pretty sure the so call ‘excellent’ & ‘good’ ratings & reviews .... majority r POSTED BY STAFF / OWNER. I’m not the typical complaining consumer but this horrid female staff take the cake of providing truly a miserable stay. Eatern is a MOTEL not a hotel n such horrendous experience make it more like a JOINT. it is located at the seedy area near the Mall and there were strange looking men placing their feet up at Eatern tiny lobby almost all hours of the day. For the same price and without complimentary breakfast GO TO HOTEL VANILLA ( nearby) instead.

2019-01-29 via Nuitee
S
Siew
8
Pros:

Nice place near shopping and food, staff also ok and helpful

2018-12-08 via Nuitee
S
Sim
10
Good location and clean room
Pros:

Good location, nearby shopping mall and eating place

2018-11-11 via Nuitee
M
Metta
8
Pros:

simple, nice and clean. quiet and very strategic location, Mall just opposite, food are all around.

2018-10-01 via Nuitee
J
Jas
8
Value for money budget hotel! With good service.
Pros:

Eatern Hotel is a small budget hotel located right opposite the big BCS mall. Its convenient location is ideal for travellers who wanted to have a short stay in Batam to explore the mall, restaurants, spa and local market by foot!

- Location: BCS mall is 2min walk from hotel. Thai Best massage is few steps from the hotel’s main entrance. Local market is a short 6min walk. Local style restaurant selling fish and yam soup, porridge, noddles, juices is right next to the hotel. Extremely convenient and accessible location!

- Room: Clean and comfortable. Aircon and shower water are powerful. Wi-Fi is good speed. Simple amenities, just tooth brush and bath towel.

- Service: Friendly and helpful reception staff who speak good English!

- F&B: There isn’t breakfast served at the hotel but it is very easy to get breakfast, kopi, breads, fruits etc from the nearby stores.

- Overall: Pleasant and comfortable room. Value for money stay.

2018-09-21 via Nuitee
C
Chee
8
Fantasy
Pros:

Room is spaces peaceful and upper level there's a lobby for people to relax sit down with sofa .all round lot of eatery and shopping mall is 2 mins walk away

2018-08-28 via Nuitee
T
TINA
6
Very convenient location
Pros:

Ok for short stay. Advise to bring own towel. We stayed at 2nd floor so can just use the stairs, no need to wait for the lift. For this price, the room is acceptable. Lobby male staff attended to my request immediately, very efficient.

2018-07-23 via Nuitee
D
Dennis
8
Good value and good location
Pros:

Good location with eating and shopping within walking distance.So is the massage salon.Room clean and comfortable and is really value for money

2018-05-18 via Nuitee