Hotel Santuario Machu Picchu

Hotels
Independent
8.4 (50 reviews)
Av Hermanos Ayar No. 105, Machu Picchu, 8681 , Machu Picchu , PE

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Tours/ticket assistance

Property Description

Convenient Amenities
Make use of complimentary wireless internet access and tour/ticket assistance during your stay.

Dining Options
Enjoy a delicious meal at the hotel's restaurant or simply indulge in room service for a cozy night in.

Featured Amenities
Benefit from complimentary newspapers, dry cleaning services, and a 24-hour front desk for ultimate convenience.

With a stay at Hotel Santuario Machu Picchu, immerse yourself in comfort and charm just moments away from Aguas Calientes Hot Springs. Book your serene getaway now!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: CUZ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

8.4
Based on 50 reviews
K
Kendi
8
Pros:

Good

2023-08-28 via Nuitee
S
Stefania family
10
Pros:

Good

2022-11-29 via Nuitee
C
Canan friends
10
Pros:

Ein schönes Hotel, sauber, hervorragende Lage, Zimmer groß, gut eingerichtet, man hat alles, was man braucht, sauber! Sehr nettes, zuvorkommendes Personal. Auf jeden Fall empfehlenswertes Hotel!!

2022-11-03 via Nuitee
M
Michael friends
10
Pros:

I liked that the breakfast buffet had alot of different food options such as eggs, sausage, sliced ham, pineapple, papaya, watermelon, avocado, brocolli, croissant, seasame bread, ect. I also liked that the view from my room was amazing. I could see the river and the mountain from my room. The hotel staff was very friendly and polite. They got us in contact with our tour guide for Machu Picchu (Eddy) who did a great job. There is an elevator at this hotel. The hot water in the shower worked fine. The sheets on the bed kept me warm during the chilly night. The wifi worked excellent. Something I didn't like about the hotel is that there isn't a fridge or microwave in the room.

2022-06-21 via Nuitee
F
Felix family
10
Pros:

Tudo okay. O pessoal da propriedade são muito atenciosos.
Excelente!

2022-05-14 via Nuitee
P
Patrick
2
Owner is a thief!!!
Pros:

Don't go here!!! The owner is a thief.

I booked a room here and when I showed up, the owner answered the door and told me he was closed. I showed up well within their posted check-in time.

Then he has the audacity to say that I don't "qualify" for a refund!!!

It's a good thing I was able to find a hostel nearby or I would have spent this night out on the street!

2020-11-17 via Nuitee
E
Elizabeth
10
Pros:

Very accommodating staff. Good breakfast. ELEVATOR! Hot shower. One of the staff took my luggage three blocks to the train station for me.
I would stay there again.

2019-11-11 via Nuitee
V
Verified traveler
10
Hotel com boa estrutura
Pros:

Não tem custo beneficio bom na cidade, mas pelo menos aqui é um hotel com ótima estrutura , sem luxo mas com toda comodidade necessária para passar de 1 a 3 noites. Peça quarto da frente, a vista é bem bonita para o Rio e as montanhas. Super recomendo!

2019-07-26 via Nuitee
P
Patricia Mónica
8
Muy bueno en precio y calidad
Pros:

El hotel, sin pretensiones, es una excelente opción para quienes van de paso a Machu Picchu. Buenas camas, buena ubicación y personal impecable.

2019-07-26 via Nuitee
V
Verified traveler family
10
Pros:

Good services, all staff are friendly and cheerful, most importantly they are helpful through their hearts. Location is a bit (a few hundreds meters) far from center, very convenient but keep tranquility.

2019-07-05 via Nuitee
J
John partner
4
Pros:

I had to book another day due to rail strike and booked wrong week by accident. I stayed the week before but they wouldn't refund the incorrect booking.

2019-05-20 via Nuitee
M
Michael partner
10
Pros:

I loved the sound of the stream off our balcony with its view.

2019-05-11 via Nuitee
J
Jaime
10
Muy recomendable Hotel Santuario en MachuPicchu
Pros:

Decidimos quedarnos 2 noches en MachuPicchu pueblo ya que habíamos decidido no sólo visitar las ruinas de MachuPicchu sino también subir al WaynaPicchu, y no queríamos andar a las corridas.
El hotel Santuario nos agradó mucho, muy cómoda la habitación y muy buena la atención de todo el personal. Y a solo 3 minutos de la estación de ferrocarril.
Muy recomendable!!!

2019-02-08 via Nuitee
V
Verified traveler family
10
Pros:

La limpieza muy buena pero solo el desayuno que es limitado

2019-01-26 via Nuitee
P
Patrick self
10
Pros:

I was fortunate to have a room with a balcony overlooking the Urubamba River. The sound of the rushing river flowing past the hotel brought a sense of tranquility that I wasn't expecting when I booked the hotel. It is within a 2 minute walk to the town center. My room was clean and the shower had hot water.

2019-01-02 via Nuitee
C
candido
10
Machu Picchu stay.
Pros:

Very friendly staff. Could not be any closer to the bus to Machu Pichu. Clean comfortable room and very good breakfast.

2018-09-14 via Nuitee
J
JEFF
8
Not a bad place to home base from
Pros:

Smelly bathroom and subpar breakfast, but very friendly and accommodating staff. All other aspect were good, and view & location were amazing.

2018-09-07 via Nuitee
V
Verified traveler
8
Pros:

Location to trail was perfect with beatiful mystical river views.

2018-08-10 via Nuitee
P
Philippa
8
Nice spot on the river and near town
Pros:

Nice spot overlooking river and quiet but still handy for the town

2018-08-07 via Nuitee
M
Mariela
6
Ubicación, tranquilidad
Pros:

Excelente ubicación, lejos del bullicio, frente al río y a 400m de la terminal de micros para MP.Dormirse con el murmullo del río es de lo más relajante. Las camas son muy cómodas
Tuvimos algunos problemas con el agua caliente, de repente se cortaba totalmente y volvía a la hora o dos horas.....Los tres días nos pasó lo mismo.
Desayuno zafa bien; comienza a las 6 AM , que es un poco tarde si se quiere aprovechar machu picchu a primera hora.
El check out es a las 9, y te ofrecen un late checK out si te vas a las 10!
La relación calidad-precio es buena, volvería. Estaría bueno si tienen en cuenta algunos de estos detalles que te pueden poner de mal humor...



2018-07-26 via Nuitee