Hampton Inn Wilmington Downtown

Hotels
Hampton Inn
9.2 (453 reviews)
225 Grace Street , Wilmington , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Amenities
Cons:
Cleanliness issues
Value for Money concerns
Food options limited

Categories

Cleanliness
9.12
Some reviews highlighted issues with bathroom cleanliness, indicating room lighting was poor and cleanliness could be improved.
Service
10
Numerous reviews praised the staff for being friendly, helpful, and providing exceptional service.
Location
10
Multiple reviews noted the great location, with convenience to various attractions and amenities.
Room Quality
8.62
Criticism regarding room conditions, such as lighting issues and general upkeep.
Amenities
9.12
Amenities were decent but some were found lacking, such as pool availability and breakfast options.
Value for Money
8.62
Value perception was mixed, with some feeling the hotel was overpriced for the quality.
Food and Beverage
8.12
Some reviews expressed disappointment in the breakfast options, particularly the lack of protein choices.
Overall Experience
10
Overall experience was positive with recommendations for return stays despite some noted flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:53

Property Description

Convenient Location and Nearby Attractions
Hampton Inn Wilmington Downtown is ideally located near popular attractions such as Thalian Hall and Bellamy Mansion Museum of History and Design Arts. Guests can also easily visit USS North Carolina and Arlie Gardens.

Fantastic Amenities
Enjoy the convenience of an indoor pool, fitness centre, and a 24-hour front desk during your stay. Start your day with a delicious buffet, continental, or American breakfast offered at the property.

Business and Leisure Facilities
The hotel offers a business centre for corporate guests and vending machines with snacks and drinks for your convenience. Make sure to visit Carolina Beach Boardwalk Amusement Park just 25 km away.

Book your stay at Hampton Inn Wilmington Downtown for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 29 per day.

Location

Guest Reviews

9.2
Based on 453 reviews
Cleanliness: 9.12
Service: 10
Location: 10
Room Quality: 8.62
Amenities: 9.12
Value for Money: 8.62
Food and Beverage: 8.12
Overall Experience: 10
O
Olga family_with_children us
4
Polite smiles don't make up for lack of cleanliness, missing breakfast essentials, and misleading information. I wil
Pros:

* Location & Room: Great location. The room matched the description, and we got exactly what we booked (two queen beds).
* Valet (May 25th): The valet guy working on May 25th was incredibly nice and helpful—he earned the hotel an extra star. (Unlike the one on May 24th, who couldn't care less).

Cons:

1.Misleading info about the pool: I booked via Booking.com specifically for the indoor pool. There was no notification online that it was closed; I only found out at check-in. Free parking compensation didn't make up for it.
2.No housekeeping: We stayed for 2 nights, but trash was never emptied, and towels were never changed.
3.Unhelpful staff: On May 25th, we asked the front desk to refill the empty shower gel. They promised to send someone but never did.
4. Breakfast fail: They offered cereal and muesli for breakfast, but no milk was provided on either day.
5. Room condition & Water: The bathroom ventilation didn't work, the carpet was very dirty, and the water provided for tea/coffee in lobby had a very unpleasant smell.

2026-05-27 via Nuitee
S
sydneyl300 Couples
10
Ron is the man!
Pros:

Ron was the best! Incredibly friendly and helpful. Please be sure to share this with him and praise him as he was truly the best part of our experience!

2026-05-24 via Tripadvisor
J
jeffcindyw Business Charlotte, North Carolina
8
Great breakfast Lady and friendly group of employees!
Pros:

Ron, the valet attendant is a very nice gentleman. The best personality. Most friendly man. The lady who cooks the breakfasts is full of happiness that radiates onto other people. She makes your day start out on the right foot. The hotel room was very nice and clean. We will stay there again.

2026-05-22 via Tripadvisor
R
Roberts solo_traveller us
10
2026-05-19 via Nuitee
J
johnandcindyd Couples
10
Ron and downtown Hampton
Pros:

Great weekend in Wilmington, loved chatting with the valet Ron! Great guy, great stories.

2026-05-17 via Tripadvisor
D
Debbie couple us
6
Great spot in a central location with easy access to Front Street and waterway!
Pros:

Nice room, clean environment, great location

Cons:

Roll up blind in room did not work so could not get sunlight or natural light in the room.

2026-04-30 via Nuitee
H
Hberga320 Business
10
Great help
Pros:

Ron the valet was awesome. He helped explain how to get to the USS North Carolina.

2026-04-29 via Tripadvisor
M
MetalMikeLaw Business
10
Ron is the MAN
Pros:

Ron at valet was FANTASTIC
Informative and friendly, and REALLY helpful

2026-04-26 via Tripadvisor
J
jamiecU6083BM Family Louisville, Kentucky
10
Great stay
Pros:

Hotel was easy and great location. Ron the valet was the BEST- quick, friendly, and full of great stories- a Wilmington original.

2026-04-26 via Tripadvisor
J
Joseph couple us
10
Very good!
Pros:

Breakfast good. Thank you for the gluten free items.

2026-04-21 via Nuitee
W
W656AZmarcusw Business
10
Ron
Pros:

Ron is such an awesome guy. Very personable and genuine. Hampton INN should be very thankful they have a guy like Ron working for them.

2026-04-19 via Tripadvisor
I
isisl215 Family
6
Average Hotel
Pros:

Room was not as clean as other Hampton Inn’s I’ve been too. There was hair in the bathroom, shower, couches and bed. End table surfaces felt sticky. Parking is not convenient at all. You either pay daily for city parking or pay valet parking. I was surprised to find that this hotel did not have designated parking spaces. The valet attendants were very nice, always got my car in a timely manner. Ron, the valet attendant was very nice. Also no amenities for dogs. No designated areas for pets. Front office staff did not provide any welcome kits for pets staying. I’ve stayed at other Hampton hotels and they always gave treats, door hanger and poop bags for your pet.

2026-04-19 via Tripadvisor
T
teresawO5489QT Business
10
Valet was exceptional
Pros:

Ron was our valet, and he was kind, cautious, and quick each time. Thank you to the entire staff.

2026-04-17 via Tripadvisor
A
allisonsU6614FR Business
10
Ron was very helpful!
Pros:

Ron was so nice and very helpful!

We had issues with the app and he was able to help us through everything, and he went out of his way to help with our loading!

2026-04-17 via Tripadvisor
L
Lana solo_traveller us
7
Cons:

The air conditioning sounded like a motorcycle was driving through our room every time it came on. Awful!!!!

2026-04-16 via Nuitee
A
Alan couple us
2
It was very noisy at night, not enough service for the price.
Pros:

Typical with breakfast included

Cons:

Room could have been cleaner. Do away with no room service before the 3rd day of your stay.

2026-04-14 via Nuitee
L
lisaleilani79 Friends getaway
10
Great stay!
Pros:

Ron in valet was absolutely fantastic! From the moment we arrived, his great personality stood out, friendly, welcoming and genuinely kind. He provided A+ service, handling everything quickly and professionally while making us feel taken care of. It’s rare to come across someone who combines efficiency with such a positive attitude.

2026-04-10 via Tripadvisor
Z
Z7853WEcarlosd Business
10
Trio ETS
Pros:

Great location, staff and valet service was really helpful on all cylinders.

2026-04-09 via Tripadvisor
couple us
10
2026-04-08 via Nuitee
J
Jessica couple us
7
Pros:

The bathroom was nice, and many outlets for charging devices.

Cons:

Minor damages around the room and there is no parking lot.

2026-04-07 via Nuitee