Leonardo Boutique Hotel Krakow Old Town

Hotels
Leonardo Hotels
9.4 (8079 reviews)
ul. Św. Gertrudy 12 , Kraków , pl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good breakfast
Cons:
Room was small
Cold temperature in rooms
Issues with food temperature

Categories

Cleanliness
9.2
Generally positive reviews about cleanliness.
Service
9.7
Frequent mentions of kind and helpful staff.
Location
10
Many reviews highlight excellent location.
Room Quality
8.7
Some complaints about room size and temperature.
Amenities
9.2
Positively mentioned amenities but some issues with food temperature.
Value for Money
9.7
Value noted as good for the price.
Food and Beverage
8.7
Food quality was mentioned but with some complaints regarding temperature.
Overall Experience
10
Overall positive with desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Central Location
Leonardo Boutique Hotel Krakow Old Town is ideally situated in the heart of Kraków, offering convenience and easy access to popular attractions such as St. Mary's Basilica and Wawel Royal Castle.

Modern Amenities
Guests can enjoy air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. The hotel also features a terrace, bar, and shared lounge for relaxation and socializing.

Diverse Dining Options
Indulge in a buffet breakfast with Polish and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, vegan, and gluten-free choices available upon request.

Book your stay at Leonardo Boutique Hotel Krakow Old Town for a memorable and comfortable experience in Kraków.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 110 per day.

Location

Guest Reviews

9.4
Based on 8079 reviews
Cleanliness: 9.2
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
R
ROBERTO couple it
10
Cracovia da scoprire
Pros:

Colazione ottima

Cons:

Niente

2026-02-14 via Nuitee
G
GARY family_with_children gb
6
Cons:

Breakfast was poor quality

2026-02-14 via Nuitee
M
Mark extended_group gb
8
Ideal location for exploring
Pros:

Quiet Twin room on the inside looking over the courtyard. Ideal location to explore the city. Staff were extremely friendly.

Cons:

No heating in our room on the first night. Staff did resolve when reported even though it was an electric heater.

2026-02-14 via Nuitee
M
Monika solo_traveller pl
10
Pros:

Bardzo dobra lokalizacja, czysto, jest zestaw do parzenia kawy, dobre WiFi, smaczne śniadania. Naprawdę miłe miejsce. Nie ma się do czego przyczepić.

2026-02-14 via Nuitee
O
Oluwatomisin couple pl
7
2026-02-14 via Nuitee
A
Andrew family_with_children gb
10
Great central location.
Pros:

Clean and central with friendly staff.

Cons:

Nothing to say. Very happy with everything.

2026-02-14 via Nuitee
B
Bernadette family_with_children ie
9
Pros:

It was nice and relaxing and peaceful, close to the Main Square, Train Station and anything I wanted to do. The staff were helpful and friendly and helped with anything I asked- which wasn't much really. The bar/restaurant was lovely to have a glass of wine and read a book
It was my first time in Krakow and my first solo trip definitely recommended Leonardo

2026-02-13 via Nuitee
K
Kyra couple gb
10
2026-02-13 via Nuitee
J
Jenny solo_traveller gb
10
Pros:

Central friendly clean

Cons:

Nothing

2026-02-12 via Nuitee
M
Maristella extended_group it
10
2026-02-12 via Nuitee
L
Lisa family_with_children gb
10
Excellent stay
Pros:

Beautiful hotel, friendly staff and great amenities

Cons:

No bacon 😪

2026-02-12 via Nuitee
L
Lucy couple gb
10
2026-02-12 via Nuitee
A
Alan92andrade family_with_children br
9
Pros:

Location, confort, bar, great shower

Cons:

Heating system isnt the best one

2026-02-12 via Nuitee
R
Ronan couple ie
8
We should have asked for a different room on reflection.
Pros:

The property was warm and well located.

Cons:

Our room was very small and stains on carpets and sheets.

2026-02-12 via Nuitee
A
Antonis extended_group gr
8
Pros:

ΑΝΑΠΑΥΤΙΚΑ ΚΡΕΒΑΤΙΑ.
ΠΟΛΥ ΚΕΝΤΡΙΚΟ ΣΗΜΕΙΟ ΣΤΗ ΠΑΛΙΑ ΠΟΛΗ.
ΚΑΛΟ ΠΡΩΙΝΟ

2026-02-11 via Nuitee
R
racselma extended_group gb
9
2026-02-11 via Nuitee
R
Robin extended_group nl
8
2026-02-11 via Nuitee
C
Carlos extended_group es
8
Buena opción
Cons:

La climatización de las habitaciones son mejorables, a parte que el último día de estancia no había agua caliente

2026-02-11 via Nuitee
B
Bilyana couple bg
8
2026-02-10 via Nuitee
R
Rachel couple gb
10
2026-02-10 via Nuitee