Leonardo Boutique Hotel Krakow Old Town

Hotels
Leonardo Hotels
9.4 (8330 reviews)
ul. Św. Gertrudy 12 , Kraków , pl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Good breakfast
Cons:
Room was small
Cold temperature in rooms
Issues with food temperature

Categories

Cleanliness
9.2
Generally positive reviews about cleanliness.
Service
9.7
Frequent mentions of kind and helpful staff.
Location
10
Many reviews highlight excellent location.
Room Quality
8.7
Some complaints about room size and temperature.
Amenities
9.2
Positively mentioned amenities but some issues with food temperature.
Value for Money
9.7
Value noted as good for the price.
Food and Beverage
8.7
Food quality was mentioned but with some complaints regarding temperature.
Overall Experience
10
Overall positive with desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Central Location
Leonardo Boutique Hotel Krakow Old Town is ideally situated in the heart of Kraków, offering convenience and easy access to popular attractions such as St. Mary's Basilica and Wawel Royal Castle.

Modern Amenities
Guests can enjoy air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. The hotel also features a terrace, bar, and shared lounge for relaxation and socializing.

Diverse Dining Options
Indulge in a buffet breakfast with Polish and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, vegan, and gluten-free choices available upon request.

Book your stay at Leonardo Boutique Hotel Krakow Old Town for a memorable and comfortable experience in Kraków.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 110 per day.

Location

Guest Reviews

9.4
Based on 8330 reviews
Cleanliness: 9.2
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
V
Vegard solo_traveller no
9
2026-04-04 via Nuitee
D
Denise couple it
9
2026-04-04 via Nuitee
W
william couple gb
10
2026-04-04 via Nuitee
J
justizi couple de
9
Anspruchsvolles Zimmer mit zu wenig Bewegungsraum und Unterbringungsmöglichkeiten
Pros:

Qualitet, Sauberkeit und Service waren ausgezeichnet

Cons:

Das Zimmer ist viel zu klein und eng, es gibt kaum Platz als Durchgand zwischen Bettfussende und Wand. Der Kleiderschrank ist ein Scherz, darin befinden sich Buegelbrett und Koffergestell, dann ist er schon voll

2026-04-04 via Nuitee
B
Brian extended_group gb
8
Warm and comfortable stay, with quietly efficient staff.
Pros:

Very good location, 5 minute walk to Old Town square, Staff were quietly efficient, welcoming and helpful. Small bar area but plenty of room outdoors if weather allows. We had a superior room which was large with a sofa and queen sized bed which was very comfortable. Pillow menu available if you need it. Tea and coffee facility in the room with a pod coffee machine.
Altogether a very nice hotel.

Cons:

Nothing to complain about.

2026-04-04 via Nuitee
R
Ramon couple br
7
2026-04-03 via Nuitee
S
sarah family_with_children ie
9
Pros:

Very nice

Cons:

All was fine

2026-04-03 via Nuitee
R
Ramon couple br
7
Pros:

Very good location, great breakfast

2026-04-03 via Nuitee
M
Maria solo_traveller es
8
Correcta
Pros:

El desayuno muy bien. La ubicación muy buena. El personal normal

2026-04-03 via Nuitee
B
Begoña family_with_children es
8
Pros:

La ubicación . Camas muy cómodas.. Cafetera en la habitación.

Cons:

Nada

2026-04-02 via Nuitee
F
Federica family_with_children it
10
2026-04-02 via Nuitee
J
Joop extended_group nl
8
Pros:

Ruime keuze.

2026-04-02 via Nuitee
S
Sandra couple sk
9
2026-04-01 via Nuitee
B
Barbara family_with_children at
9
toller Kurzaufenthalt in Krakau in zentral gelegenem Hotel
Pros:

Tolle Lage, wenige Minuten von Wawel Burg; ideal gelegen, um Wawel, Altstadt und jüdisches Viertel zu erkunden
Zimmer modern eingerichtet, Betten sehr bequem
Frühstücksbuffet reichlich

Cons:

es gab recht wenig Ablagefläche im Zimmer und zu wenige Ablagefläche im Bad

2026-04-01 via Nuitee
T
Tracey family_with_children gb
10
2026-03-31 via Nuitee
K
Kathrina couple us
10
Definitely will come back .
Pros:

Amazing customer service, extremely helpful. Excellent breakfast.perfect
Location next to many attractions and restaurants. Highly recommend

Cons:

N/a

2026-03-31 via Nuitee
E
Emma couple ie
10
Lovely cozy hotel. Close to main square. Would love to stay again.
Pros:

Lovely hotel. Beautiful cozy bar. Location was perfect.

Cons:

Rooms were a little too warm.

2026-03-31 via Nuitee
J
John couple gb
8
2026-03-31 via Nuitee
S
Sarah couple gb
9
2026-03-31 via Nuitee
F
Francesca family_with_children it
8
2026-03-30 via Nuitee