Acacia Hotel & Suites

Hotels
Independent
4 (5 reviews)
Yousef Ben Tashfeen Street, Al Shmisani, Amman, Amman Governorate, 11821 , Amman , JO

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Television in common areas
See all facilities

Review Highlights

Cons:
Presence of soliciting individuals
Scandalous activities reported

Categories

Cleanliness
1
Cleanliness is severely criticized with reports of unhygienic conditions and scandalous activities.
Service
1
Service is heavily criticized due to the presence of questionable activities and lack of professionalism.
Location
1
Location is portrayed negatively with concerns about safety and inappropriate solicitations by individuals in the area.
Room Quality
1
Room quality is not evaluated as the focus of reviews is on the undesirable activities occurring in the establishment.
Amenities
1
Amenities are not reviewed due to the serious nature of the reported incidents at the hotel.
Value for Money
1
Value for money is not discussed as the primary concern is the disturbing experiences reported by guests.
Food and Beverage
1
Food and beverage services are not assessed in reviews which highlight alarming interactions with individuals associated with the hotel.
Overall Experience
1
The overall experience is severely negative, with warnings against entering the establishment due to scandalous activities and fraudulent practices.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 06:39

Property Description

Luxurious Features and Amenities

Feel at home in our air-conditioned rooms with modern amenities like LED televisions and complimentary wireless internet access. Indulge in international cuisine at our restaurant, Royal, or grab a bite at the coffee shop. Join us at the bar/lounge for a refreshing drink and start your day right with a complimentary buffet breakfast.

Convenient Location

Centrally located in Amman, our hotel is just minutes away from popular attractions such as Al Abdali Mall and Rainbow Street. Explore the city with ease from our prime location in the heart of Al Abdali.

Exceptional Services

Enjoy top-notch services including concierge assistance, 24-hour room service, and a 24-hour business center. We also offer a roundtrip airport shuttle for your convenience and provide free valet parking for guests. Book your stay at Acacia Hotel & Suites for a truly memorable experience.

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

4
Based on 5 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
jentet2016 Solo travel
2
DO NOT ENTER !
Pros:

Hookers approaching you and trying to lure you in this degenerated establishment - it’s a scandalous scam, do not under any circumstances enter this place! Hookers pretending to be girls who like to go for a drink with you lure you into this specific bar.

2025-02-16 via Tripadvisor
L
L2809DKchristophers Solo travel
2
Organized Scam Network
Pros:

Tourists/ Men be aware! The bar, which is part of the hotel complex is an organized crime network, which specializes on scaming tourists. Girls that work for the bar will trick men, which they text on dating apps to meet them at this bar. There they will order drinks every 10 minutes and later claim, that their card doesn't work, so that the man will have to pay the whole overpriced bill, while everything is already way overpriced the staff of the bar will try to even charge a multiple of that amount without providing a receipt. If you notice any of those activities, make sure to call the police right away...

2024-12-19 via Tripadvisor
A
am-2d Business iq
2
advice nobody go there x
Pros:

I advise nobody goes heir especially their Club as they are robbers and they are thieves. They try to steal all your money and they are all group. Be careful of the taxi Drivers as they have an agreement with this restaurant under the tale. I do not know the Police let such kind of Place to run this kind of Business and they rob tourists without being afraid of the government.
That is a shame to Jordanian Authority to their King Abdulla. They make money by robbing tourists

2020-02-08 via Tripadvisor
J
Jesse
2
Horrible. Manager tries to scam. very old. no go
Pros:

the manager started the experience by trying to double the price of Hotels.com that was already booked and confirmed. If I didn't get a local SIM card to have internet I wouldn't of been able to despute it and he would of got away with it. there is also a club in the hotel that blasts horrible baliwood music until 3am that can be heard on the top floor. Very old and not remodeled. sinks barely work and the bathtub makes you need another shower after using it. barely 1 star hotel. no idea how it is coming up 4.

2018-05-11 via Nuitee
T
thomas
6
hotel with helpful staff
Pros:

First thing is that the terrible reviews of this hotel were from 5 years ago. It was empty for a long time and is only just now under new management for only 2 months. The Jr. Suite was quite nice and spacious. Breakfast is served in one's room, not a buffet. There are no facilities on site like a cafe, restaurant, or exercise facilities. The closest thing is a safeway super market about a 10 minute walk away. The hotel can arrange day trips to dead sea and petra. The hotel is still a bit of a work in process, but the staff are very helpful, eager to please.

2016-12-15 via Nuitee