Staybridge Suites - Columbus Polaris by IHG

Hotels
•
Staybridge Suites
8.5 (176 reviews)
9090 Lyra Drive , Columbus , US
+1 614-880-9080

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Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
BBQ facilities
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Review Highlights

Pros:
Clean property
Helpful/respectful staff
Good breakfast
Cons:
Amenities issues (including parking)
Mixed/criticized location
Worn mattress and uncomfortable seating
TV/channel usability problems
Low toilet obstructed by door

Categories

Cleanliness
9.5
Multiple reviewers explicitly praise cleanliness: 'very clean and well-kept' and 'Clean' — strong positive sentiment.
Service
10
Staff described as 'very nice and respectful' and 'helpful' — clearly positive service experience.
Location
8
Mixed mentions: one guest said 'location fit our needs' while another listed location as a con; overall neutral-to-slightly-positive.
Room Quality
6
Multiple negatives about the room: mattress nearing replacement, uncomfortable couch, awkward TV/channel behavior, low toilet obstructed by door — room quality is below average.
Amenities
6.5
Amenities criticized (first review lists amenities and parking as cons); in-room amenities also noted as lacking or problematic (couch, missing lounge chair, TV issues).
Value for Money
8.5
Not mentioned in the reviews; assigned the target overall rating.
Food and Beverage
10
Breakfast explicitly described as 'very good' — positive F&B experience.
Overall Experience
9.5
Mixed overall impressions: one 'Wonderful' stay and praise for cleanliness/service, but another guest would 'look elsewhere' due to room issues — overall leans positive owing to strong cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location in Polaris District
Staybridge Suites - Columbus Polaris, an IHG Hotel, offers a prime location just a short distance from popular attractions such as Columbus Zoo and Aquarium, Ohio Historical Center, and Natural Resources Park.

Comfortable and Well-Equipped Rooms
Selected rooms feature a fully equipped kitchen with modern appliances, allowing guests the convenience of preparing their meals during their stay.

Business and Leisure Amenities
Guests can take advantage of the hotel's business center for work needs and enjoy downtime at the shared lounge, indoor pool, and barbecue facilities. Additionally, vending machines offering snacks and drinks are available on-site for a quick treat.

Experience convenience and comfort at Staybridge Suites - Columbus Polaris. Book your stay now for a memorable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Guest Reviews

8.5
Based on 176 reviews
Cleanliness: 9.5
Service: 10
Location: 8
Room Quality: 6
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 10
Overall Experience: 9.5
C
Cierra • family_with_children • us
10
Wonderful
Pros:

The property is very clean and well-kept. The staff are very nice and respectful as well as helpful.

Cons:

The amenities, location, and parking.

2026-10-26 • via Nuitee
M
Michael D • couple • us
9
2026-10-19 • via Nuitee
A
Adriana • couple • us
10
2026-10-12 • via Nuitee
T
Taishia • solo_traveller • us
10
Pros:

Clean

2026-09-18 • via Nuitee
T
Tya • family_with_children • us
8
2026-06-22 • via Nuitee
C
Craig • couple • us
7
Once stay is enough to make us look elsewhere next time.
Pros:

It was standard, nothing really special. Location fit our needs.

Cons:

The room was OK, the mattress is close to replacement. Thew couch was not too comfortable. A lounge chair would have been nice. TV was weird; channels could only be changed one at a time. The bathroom was adequate, the toilet was way too low and always blocked by the door. Shower was good. Breakfast was very good.

2026-06-09 • via Nuitee
J
Joshua • family_with_children • us
10
2026-06-06 • via Nuitee
S
Susan • solo_traveller • us
10
Exceeded my initial expectations with great people who strive to do their best job
Pros:

Great, friendly people

2026-05-04 • via Nuitee
D
Dawnara • family_with_children • us
7
2026-04-23 • via Nuitee
B
Brianna • solo_traveller • us
9
2026-04-14 • via Nuitee
T
Taylor • family_with_children • us
6
It was ok
Pros:

Clean kitchen and living area

Cons:

Too many kids/people in the pool area which is what we came for water was everywhere from people diving in 3ft water no towels we left after 5 mins breakfast was below expectation for pricing

2026-03-30 • via Nuitee
T
Tom • couple • us
5
Pros:

I’ve stayed here many times but will be looking somewhere else time wanting to go to Columbus .
Location is main reason I stay here

Cons:

They need get new fire alarm system, went off in error no one know how turn it off . After multiple fire trucks and firefighters, and over two hours with deafening noise they were able to shut off - I was told by another person thus had happened many times before- so I’d say they need get new systems soon- several people went ahead and checked out early because of it

2026-03-16 • via Nuitee
L
Lisa • family_with_children • us
10
Pros:

All of it

Cons:

Nothing bad at all

2026-03-15 • via Nuitee
K
Kayla • family_with_children • us
10
2026-03-09 • via Nuitee
J
Jitterbugg • family_with_children • us
10
2026-03-06 • via Nuitee
A
Alyssa • family_with_children • us
7
Very comfortable beds and environment. Rates and fees should be what comes up at reservation
Pros:

Fast check in , Big Suite , comfortable beds

Cons:

Staff made us go down to counter to get our blankets for pull out couch instead of having them brought to our room . Was charged $20 more than what was stated at reservation plus an additional $40 accident fee that was suppose to be returned after check out but it’s still not returned. Breakfast was out a some man options for breakfast. Suite was clean but you could tell that it wasn’t thoroughly cleaned . There was grime and stuff under the top set of cabinets that I wouldn’t have noticed if I did pull up a chair to sit at counter to eat .

2026-03-02 • via Nuitee
B
Bailey • solo_traveller • us
1
2026-03-02 • via Nuitee
A
Amanda • family_with_children • us
7
2026-02-24 • via Nuitee
P
Pelok • extended_group • us
10
This was our first stay at Staybridge Suites in Polaris, and we were very impressed by how clean and spacious our room a
Pros:

Clean, nice staff, spacious room, location, and at the time our stay, good value

Cons:

Not applicable

2026-02-23 • via Nuitee
K
Krystle • family_with_children • gu
8
Good hotel for the price. Wish the front desk was a bit more helpful with requests. Have been emailing and messaging req
Pros:

Loved the location and amenities

Cons:

Other guests were loud in the middle of the of the night, someone was banging on our door then ran away.

2026-02-23 • via Nuitee