Residence AlpenHeart

Hotels
8.2 (2586 reviews)
Böcksteiner Bundesstraße 20 , Bad Gastein , at

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Freundliches Personal
Gutes Frühstück
Saubere Zimmer
Gute Lage
Cons:
Saunakosten
Kleines Bad/WC
Frühstück nicht immer von hoher Qualität

Categories

Cleanliness
7.88
Zimmer ist sauber und geräumig.
Service
8.75
Das Personal war sehr freundlich und hilfsbereit.
Location
8.39
Gute Lage, nah am Skilift und anderen Attraktionen.
Room Quality
8.24
Geräumige und komfortable Zimmer.
Amenities
7.97
Gute Ausstattung, jedoch Sauna nicht kostenlos.
Value for Money
8.13
Gut Preis-Leistungs-Verhältnis.
Food and Beverage
8.08
Frühstück war reichhaltig und gut.
Overall Experience
8.15
Angenehmer Aufenthalt, kann empfohlen werden.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:44

Property Description

Convenient Location and Amenities
Residence AlpenHeart is ideally situated near the Stubnerkogel Cable Car and Felsentherme Thermal Spa, offering easy access to key attractions. Guests can unwind in the sauna, stay active in the fitness facilities, and enjoy free WiFi throughout the property.

Comfortable Alpine-Style Rooms
The bright and cozy rooms at Residence AlpenHeart feature modern amenities such as flat-screen cable TVs and well-equipped bathrooms. Some rooms even boast balconies with stunning mountain views, providing a picturesque backdrop for a relaxing stay.

Leisure and Dining Options
Guests can enjoy various leisure activities in the dedicated room, including billiards and tabletop football. The hotel's bar, open all day, is the perfect spot to unwind with a drink after a day of exploring. Indulge in the half-board offering for a hassle-free dining experience.

Experience comfort and convenience at Residence AlpenHeart - book your stay now for a memorable getaway!

Important information:

Please note the dinner on the day of your arrival is from 18:00 until 20:00.

In case you would like to request early or late check-in please inform the property about your approximate time of arrival.

When booking more than 3 rooms different policies and conditions may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SZG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    People 4 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2586 reviews
Cleanliness: 7.88
Service: 8.75
Location: 8.39
Room Quality: 8.24
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 8.08
Overall Experience: 8.15
E
Elisabeth couple at
7
2026-04-29 via Nuitee
P
Philipp extended_group at
7
2026-04-26 via Nuitee
H
Horst extended_group at
8
2026-04-22 via Nuitee
Šárka solo_traveller cz
10
2026-04-19 via Nuitee
P
Petr couple cz
7
2026-04-16 via Nuitee
B
Benedikt couple at
10
2026-04-09 via Nuitee
K
KarlosŠimi couple cz
9
výborná pozice v Bad Gasteinu, dostupné všechny lyžařské lokality
Pros:

moderně zrekonstruované pokoje
personál mluví česky, obsluha na baru pro klientská
parkování hned vedle budovy

Cons:

načasování snídaní, s příchodem v půli snídaňového intervalu 3/4 nabízených pokrmů chybělo, nedoplňováno.
velice laciný argument, že lyžaři si ráno přivstanou a čekají na otevření a proto je vlastně "vyjedeno" - toto jsme si nezaplatili.

2026-04-08 via Nuitee
H
Hans-Christian family_with_children de
9
2026-04-08 via Nuitee
M
Marc couple at
3
Kein gutes Preis-Leistungsverhältnis
Pros:

Der Ortskern war leicht und angenehm zu Fuß zu erreichen.

Cons:

Das Zimmer war sehr klein und nicht sauber. Zwiebel der Pizza vom Vorgänger befand sich auf dem Tisch. Zeitliche Angaben wurden vom Personal nicht eingehalten wie in der Beschreibung angegeben. Sprachliche Barrieren waren leider vorhanden. Mussten teils mit Übersetzer vorgehen.

2026-04-08 via Nuitee
S
Simone couple at
7
Pros:

Geräumiges Zimmer und Bad, moderne Ausstattung

Cons:

Bett sehr hart

2026-04-06 via Nuitee
B
Boštjan family_with_children si
9
Pros:

Skromno, a lepo urejeno prenočišče, kjer je vse potekalo gladko. Prijazno osebje, prijeten bar in restavracija, možnost samostojnega nakupa pijače po zelo ugodni ceni. Večerja je bila slastna in obilna, za zajtrk pa je bila izbira jedi res bogata.

Cons:

Zunanji videz stavbe morda ni najbolj privlačen, a takoj po vstopu se vtis spremeni.

2026-04-06 via Nuitee
J
Juergen couple de
8
Gutes Preis Leistungsverhältnis
Pros:

Lage

Cons:

Beim Aufenthalten über 3 Nächte kein Zimmerdurchgang ( Neue Handtücher usw)

2026-04-06 via Nuitee
D
Dr. Almedina family_with_children at
4
Pros:

Die Lage und der Parkplatz

Cons:

Alte Möbel
Die Zimmer waren kalt
Der Föhn im Badezimmer hat sporadisch funktioniert
Das Frühstpck war bis 10 Uhr angesetzt. Um
9:20 war das Buffet leer.

2026-04-06 via Nuitee
H
Hans-Christian solo_traveller de
8
Pros:

Die Lage und Umgebung sind sehr schön gewesen.

Cons:

Leider wurde beim Abendessen, kein Salat angeboten. Es wäre schön gewesen wenn ein kleines Salatbuffet an geboten würde.

2026-04-05 via Nuitee
C
Casper extended_group dk
9
2026-04-05 via Nuitee
M
Martin family_with_children at
6
Pros:

Preis und Lage sind ok

Cons:

Frühstück doch eher einfach gehalten. Sauna und Wellnessbereich nicht geöffnet.

2026-04-05 via Nuitee
L
Lenka Hladká couple cz
10
Pros:

Vše bylo skvělé. Personál, snídaně, pohodlná postel, hezké a moderní vybavení.

Cons:

Fén byl takový slabší 🙂

2026-04-05 via Nuitee
couple de
8
2026-04-04 via Nuitee
P
Philipp extended_group at
7
2026-04-03 via Nuitee
F
Florin solo_traveller at
8
2026-04-02 via Nuitee