The Untitled Nashville Hotel, Tapestry Collection by Hilton

Hotels
Tapestry Collection
8.8 (497 reviews)
221 2ND AVE N , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Good food quality
Cons:
Poor room comfort
Unfriendly staff in some areas

Categories

Cleanliness
8.41
Overall cleanliness was adequate but several reviews pointed out issues with amenities like soap and shower supplies.
Service
9.18
Staff were friendly in some areas and service was praised, though there were complaints about customer service in specific cases.
Location
9.42
Consistently noted as a strong point with great proximity to attractions.
Room Quality
7.87
Size and comfort of rooms received negative feedback; some guests mentioned issues with comfort and quality.
Amenities
8.9
Amenities were generally satisfactory, but certain issues were raised regarding breakfast and room features.
Value for Money
8.36
Some guests felt the pricing was high for the experience provided, especially considering certain charges.
Food and Beverage
9.41
Food offerings received positive remarks, with specific praise for breakfast and restaurant quality.
Overall Experience
8.88
Mixed experiences noted, with strong positives in location and food but some significant negatives in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:35

Property Description

Luxurious Accommodation
The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton offers elegantly designed rooms just a short walk from Ryman Auditorium. Each room features air conditioning, a flat-screen TV, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Amenities
Guests can enjoy access to a fitness centre, a bar, and a business centre during their stay. The in-house restaurant serves delicious local cuisine, and the reception is ready to assist with planning activities in the area.

Prime Location
Located near Tootsies Orchid Lounge and Johnny Cash Museum, this hotel is perfect for exploring Nashville's vibrant music scene. With Nashville International Airport just 10 km away, The Bankers Alley Hotel offers both luxury and convenience for your stay in the city.

Book your stay at The Bankers Alley Hotel Nashville now for a memorable Nashville experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 60 per day.

Location

Guest Reviews

8.8
Based on 497 reviews
Cleanliness: 8.41
Service: 9.18
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 8.88
R
Roxanne couple us
8
2026-07-18 via Nuitee
7
79nerissam Solo travel
4
Valet Team Parked Car Illegally
Pros:

The hotel itself is beautiful and a great location. The staff are also very friendly and helpful during the stay. The reason for the 2 stars is an issue that occurred after my check out. A few weeks after I checked out, I received a parking violation via mail for nearly $100. One of their valet employees had parked in the incorrect garage and left the garage without paying/scanning their credentials. I immediately emailed the hotel and alerted them, along with a copy of the parking ticket and my receipt showing that the car was in their care at the time of the ticket. I was initially met with assurances that they would investigate and take care of the issue, but, despite me reaching out several times asking for an update (it’s been nearly a month and a half since I first reached out), it’s been complete radio silence. In short, nice hotel, beware of the valet.

2026-07-07 via Tripadvisor
E
Evans solo_traveller us
10
2026-07-03 via Nuitee
L
Les solo_traveller us
10
Pros:

Love the rooms, the artwork and antiques threw out the hotel. Awesome staff. Common areas to sit and relax are very nice. Great location to walk to Broadway or the stadium.

2026-06-29 via Nuitee
B
Brian couple us
7
Quick and easy!
Pros:

It was unique and a great location for Nissan Stadium!

Cons:

The noise in our room (801)…. Sounded like a vacuum cleaner whenever the air was on! Thought it was the elevator (you’re right next to it) but it was the air vent! Also was confused about how to get to the 8th floor.

2026-06-21 via Nuitee
J
Joanne couple us
10
Pros:

Great location
Comfortable beds

2026-06-20 via Nuitee
R
Riley extended_group us
10
2026-06-10 via Nuitee
M
M5243KBpaulm Couples
10
Outstanding hotel and staff!
Pros:

Awesome hotel! Beautiful rooms and the staff is super friendly. I highly recommend this hotel and will definitely come back.

2026-05-15 via Tripadvisor
K
karenhO4940VG Couples
8
Staff superb
Pros:

Staff excellent!! Been staying at a lot of hiltons the last couple weeks. I will say a complimentary breakfast is available at most of the hiltons that are less than half the dollars here. Also, the paper that you have to scan to apply discounts or activities- just give it to us. The guitar picks for coffee? Again…just fill the cup

2026-05-12 via Tripadvisor
D
Dream16966757187 Friends getaway
10
Great customer service
Pros:

Front desk went above and beyond to help me with something ! Great experience

2026-04-18 via Tripadvisor
S
S3505MEjohno Business
10
Great experience
Pros:

Loved this hotel. Had great service, well appointed room, excellent food and bar service.

2026-04-08 via Tripadvisor
G
GoPlaces700552 Business
10
Amazing hotel
Pros:

I absolutely loved this hotel. The atmosphere was very trendy, and the staff was especially helpful. The location was perfect, we were walking distance from everything, and that definitely helped us save on parking and uber costs. Plus the rooms were wonderful, the walls are decorated with beautiful artwork and the bathroom was huge. Overall a great experience.

2026-03-19 via Tripadvisor
D
donalde692 Business
10
Re booking this spot next time in Nashville
Pros:

This hotel is in a great location with just being a couple blocks from Broadway. The area had many bars and restaurants that were walking distance. The staff was friendly and very knowledgable about the history of the building and artist that they display. The room was clean and spacious. Their restaurant Gray & Dudley had a great atmosphere with many exceptional cocktails. I would highly recommend making a visit to the restaurant even if you are not staying at the establishment.

2026-03-19 via Tripadvisor
R
Rebecca couple gb
9
Good hotel in great location
Pros:

Breakfast was amazing

Cons:

Bed was hard and pillows were not comfortable

2026-03-07 via Nuitee
N
NM couple ie
9
Really great
Pros:

Clean, comfortable, great location, friendly/helpful staff. Room and bathroom were very nice.

2026-02-26 via Nuitee
J
Jonathan couple us
10
2026-02-25 via Nuitee
D
Daiane couple us
4
Disappointing
Pros:

Good location. Comfortable bed.

Cons:

Staff not friendly and not welcoming
They don't respond when you say good morning, they don't smile back when you smile at them.
They don't ask how your stay was at the checkout.
It was my first and last time staying at this hotel.

2026-01-20 via Nuitee
A
Alissa couple us
10
2026-01-20 via Nuitee
B
Betsy couple us
10
Short and sweet
Pros:

Beautiful and clean

Cons:

Needs automatic doors
It’s very difficult to open heavy doors carrying multiple bags

2026-01-19 via Nuitee
S
Sierra couple us
10
2026-01-19 via Nuitee