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Garden Views and Convenient Amenities - Embrace the serene garden views while enjoying complimentary wireless internet and top-notch concierge services.
Delightful Dining Options - Indulge in delicious meals at the restaurant or pamper yourself with convenient room service. Unwind with a refreshing drink at the stylish bar/lounge.
Modern Comforts and Services - Benefit from a business center, reliable dry cleaning/laundry services, and a 24-hour front desk. Additionally, take advantage of the surcharged roundtrip airport shuttle for a hassle-free journey.
Kindly book your stay at Hotel Nok Continental and experience unparalleled hospitality and comfort in Gulu.
* No pets and no service animals are allowed at this property.
Pets not allowed
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Pets not allowed
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
No rollaway/extra beds available
Service animals not allowed
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Essential workers only - NO
No elevators
Individually-wrapped food options are available
Staff wears personal protective equipment
Temperature checks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
This was undoubtedly the worst experience I've had with Hotels.com ever. I've used Hotels.com to book rooms in 5 other countries without a problem. I booked the room and even completed the online checkin Hotel Nok emailed to me. Upon arrival, I was told they had no reservation for me. Also, they didn't have the apartment style room available. They put us in a far inferior single room that had no working electricity. Up until checkout, they continued to say they hadn't received payment and wanted to be paid. Upon leaving, they didn't demand further payment, but refused to give us any compensation even though we paid for a unit which was supposed to have two bedrooms and a sitting room. So, we paid twice as much money for the room. This experience reflects equally badly for hotels.com as the booking hotel.
Richard, the manager, was outstanding, as was the rest of the staff. There were some hiccups in our reservation which Richard did everything to remedy. Experienced travellers to Gulu will recognise Nok as a completely suitable place to stay and the quality of the staff, with whom we bonded deeply, make this place special. A highlight was watching the World Cup finals with fellow guests and staff in the hut out back that serves as the restaurant/bar. We will definitely stay here again.
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