Castell Hotel

Hotels
9.6 (664 reviews)
Stratigou Tzanaki Sq Georgiadaki 6 str , Kissamos , GR
+30 2822 022725

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Clean and comfortable rooms
Thoughtful amenities
Cons:
No significant negatives noted

Categories

Cleanliness
9.76
Rooms were cleaned daily; overall cleanliness noted positively.
Service
10
Outstanding, friendly, and helpful service by all staff.
Location
9.73
Perfect location in the town square.
Room Quality
9.27
Comfortable and clean rooms with good amenities.
Amenities
9.22
Various thoughtful amenities provided for guests.
Value for Money
9.75
Great quality and service for the price.
Food and Beverage
9.21
Complimentary coffee, fruit, and pastries noted positively.
Overall Experience
9.86
Guests expressed overwhelming satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:16

Property Description

Prime Location
Situated just 400 metres from Telonio Beach, Castell Hotel offers convenient access to the beautiful beaches of Kissamos.

Modern Amenities
Guests can enjoy air-conditioned rooms with a range of facilities including a flat-screen TV, coffee machine, and free WiFi throughout the property.

Explore with Ease
With bike and car hire services available, guests can easily explore the picturesque surroundings and popular cycling routes.

Experience comfort and convenience at Castell Hotel. Book your stay now and indulge in the best of Kissamos!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

9.6
Based on 664 reviews
Cleanliness: 9.76
Service: 10
Location: 9.73
Room Quality: 9.27
Amenities: 9.22
Value for Money: 9.75
Food and Beverage: 9.21
Overall Experience: 9.86
M
Marialuisa • couple • it
9
Pros:

In centro a kissamos, stanze ariose, spaziose e soleggiate. Accoglienza e disponibilità dell'host

Cons:

Nienteda segnalare

2026-11-07 • via Nuitee
T
thierry • solo_traveller • fr
10
Pros:

Chambre très jolie,propriétaire et personnel super sympa,qui m'a conseillé les meilleurs endroits pour aller manger.

2026-10-31 • via Nuitee
M
Matthias • solo_traveller • de
10
Pros:

Sehr freundliches Personal, moderne Ausstattung und super Lage.

2026-10-31 • via Nuitee
E
Evgenia • solo_traveller • gr
10
2026-10-28 • via Nuitee
F
Filio • solo_traveller • gr
10
Pros:

Παρά πολύ εξυπηρετικό και φιλικό προσωπικό τα πάντα ήταν πεντακάθαρα και η τοποθεσία ήταν άψογη γενικώς όλα ήταν άψογα

2026-10-25 • via Nuitee
S
Silvia • couple • it
10
2026-10-23 • via Nuitee
H
Hetty • couple • nl
9
Geweldig
Pros:

De grootte van de ruimte, de fijne douche. Goed en ruim bed en de vriendelijkheid van het personeel.

Cons:

——

2026-10-23 • via Nuitee
J
Justine • solo_traveller • fr
10
Merveilleux
Pros:

Séjour merveilleux dans cet hôtel ! L'équipe est juste ADORABLE. Si vous voyagez seul/seule, foncez ! Vous aurez un accueil incroyable. Le village est super mignon et bien placé pour visiter l'ouest de la Crète. Merci mille fois 💙

2026-10-23 • via Nuitee
T
Torsten • solo_traveller • de
9
Pros:

Gute Lage zentral, tolles und nettes Personal

2026-10-21 • via Nuitee
B
Bartlomiej • couple • pl
8
Pros:

Kissamos is tucked away from the main tourist hubs of Crete, but that is actually one of its strengths. Beyond the extraordinary natural surroundings, you’ll find warm, welcoming people—such as the owners of the Casteli Hotel. The hotel itself is very clean and situated right in the heart of the town; while the sounds from the street might be noticeable, they are simply the sounds of the town’s daily life.

2026-10-21 • via Nuitee
M
Mladen • couple • bg
10
2026-10-21 • via Nuitee
M
Michael • couple • gb
9
Excellent
Pros:

Great location! Helpful staff

Cons:

N/a

2026-10-21 • via Nuitee
U
Urszula • couple • pl
10
Pros:

Gościnność w najpiękniejszym wydaniu, czuliśmy się bardzo zaopiekowani, obsługa zawsze nas witała niewymuszonym uśmiechem, służyła polecajkami przepysznych restauracji i wyjątkowych miejsc. Codziennie rano czekało na nas pyszne ciasto i świeże owoce. Najlepsze miejsce w Kissamos by się zrelaksować i wypocząć. Z przyjemnością będziemy tu wracać

2026-10-21 • via Nuitee
M
Monica • couple • it
10
Gentilissimi!
Pros:

Ottimo Staff, super accoglienti! Grazie! Cambio asciugamani e riassetto camera inaspettato! Molta attenzione nei dettagli

Cons:

Nulla, tutto ottimo! Parcheggio si trova facilmente fuori dall alloggio

2026-10-17 • via Nuitee
A
Anastasiia • couple • pl
10
Всім рекомендую
Pros:

Чудовий готель! Якщо буде можливість ми ще повернемося.
Ліжко було зручне, в номері щодня прибирали.
Нам були надані гелі для душу і інші дрібниці в одноразових тюбиках, включно з тапцями - дуже приємно.
Особливо сподобалися безкоштовні міні сніданки, де можна було зробити собі кавуся і взяти смаколик до неї:)
Власниці готелю дуже відкриті люди, дякуємо за гостинність ✨

2026-10-16 • via Nuitee
T
Traian • couple • ro
10
Pros:

Castell Hotel is the perfect choice if you want to stay in Kissamos!
We arrived here at lunchtime and Katherina welcomed us with great warmth and friendliness. The room is exactly as in the photos, it is clean and the balcony offers a wonderful view of the city and from the side you can also see the sea. Everything is perfect! The hosts offered us a homemade breakfast in the morning with tea and coffee, fruits, cakes, homemade bread, butter and jam. We even received beach umbrellas which were very useful. Thank you very much! It was a perfect stay!

Cons:

Nothing!

2026-10-16 • via Nuitee
N
Nicolò • couple • it
9
Pros:

Personale super gentile, accogliente e pronto a dare consigli sul meteo, dove mangiare, cosa visitare....
Parcheggio sempre disponibile davanti alla struttura, che si trova in pieno centro a Kissamos, comodissimo per tutte le spiaggie più belle

Cons:

Se devo dire proprio qualcosa, La doccia aveva la chiusura leggermente difettosa, ma struttura assolutamente da tornare e consigliare ad amici e parenti .

2026-10-15 • via Nuitee
E
Edzard • couple • de
5
Hat den Namen „Hotel“ nicht verdient
Cons:

Sauberkeit nicht so gut. Wenig Geschirr. Auf dem kleinen Balkon versiffte Sitzkissen und verrosteter Stuhl. Bettdecke ohne Überzug.

2026-10-15 • via Nuitee
R
Rami Tal • solo_traveller • il
10
Pros:

I had a wonderful stay here! The staff were absolutely amazing and went above and beyond to make me feel at home. They were incredibly kind, welcoming, and always happy to help with anything I needed.

The room was lovely,, clean, and comfortable, with everything I needed for a pleasant stay. In the morning, it was nice to have bread, butter, jam, coffee, fresh fruits and water available.

But the biggest bonus for me was definitely the adorable cats around the entrance and reception! I completely fell in love with them.

Thank you for making my stay so comfortable and welcoming. I would happily stay here again next time in Kissamos!

2026-10-15 • via Nuitee
B
Bo • solo_traveller • dk
10
Two days in Kissamos.
Pros:

Had a great stay in this fine hotel in Kissamos City Centre. Fridge in the room and free tea/coffee and snacks.
Perfect location and really kind people.

2026-10-14 • via Nuitee