Town Lodge

Hotels
8.1 (695 reviews)
10-12 Berry Rd , Newquay , gb

Children allowed

Facilities

Non-smoking rooms
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Noise issues
Dirty shared bathroom
Small toilet

Categories

Cleanliness
7.34
Some reviews mention cleanliness issues, including dirty bedding and bathrooms.
Service
8.81
Many guests appreciated the friendly and helpful staff during their stay.
Location
8.35
The hotel is well-located near pubs, restaurants, and shops, a consistent positive across reviews.
Room Quality
7.8
Most guests found the rooms to be clean, comfortable with good facilities, though a few mentioned noise issues.
Amenities
8.33
Rooms were well-stocked with amenities, adding to guest comfort.
Value for Money
8.29
Several guests felt they received good value for the price paid for their stay.
Food and Beverage
7.84
Review mentions dining hours as a concern, but no other food complaints.
Overall Experience
8.01
Overall experience was mostly positive with several happy guests, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:58

Property Description

Prime Location near the Beach
Situated just 200 metres from the beach in Newquay, Blue Reef Lodge offers the perfect seaside getaway. With the convenience of Newquay railway station and coach station a mere 5-minute walk away, exploring the area is a breeze.

Comfortable Accommodation Options
Choose from a variety of rooms at Blue Reef Lodge, ranging from dormitories to private rooms. Each room is equipped with modern amenities including free Wi-Fi, TV, and tea/coffee making facilities. The inclusion of linen and towels ensures a hassle-free stay.

Entertainment and Relaxation
Unwind in the lounge area featuring a 50-inch plasma-screen TV, where you can enjoy music and surf videos. Whether you're looking to kick back after a day of exploring or plan your next adventure, the lounge provides the perfect setting.

Ready to experience the best of Newquay? Book your stay at Blue Reef Lodge now.

Important information:

A cash security deposit of GBP 50 per room is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subjects to a damage inspection of the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NQY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 3 years old stay for free when using an available cot.
    Children from 2 years old to 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 695 reviews
Cleanliness: 7.34
Service: 8.81
Location: 8.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.01
P
peterwhs solo_traveller gb
8
No worries. All very good.
Pros:

All went very well. The location is excellent, as were the facilities. No complaints at all.

2026-02-11 via Nuitee
C
Conor couple gb
8
2026-01-29 via Nuitee
J
John couple gb
10
The place is a no nonsense value for money comfortable and welcoming room where you can set up base for holidays and tri
Pros:

We were moved to the sister property and our room has a fridge it in which was an ABSOLUTE game changer!
The staff are amazing and so accommodating and great at communicating.

Cons:

I genuinely don’t have any points to add here.
I’ll absolutely be back again! I haven’t been disappointed on either of my stays.

2026-01-26 via Nuitee
J
jess extended_group gb
7
Pros:

it was nice and the staff were so so lovely and the location was great ! the room was very minimalistic !

Cons:

our shower leaked and i don’t think the room was worth the money

2026-01-19 via Nuitee
R
Remaya extended_group gb
5
Just don’t walk around bare feet
Cons:

Found a barbed hook in the carpet, as I picked it up because it was stuck in the carpet, it went through my finger, I don’t even know where it’s been, even if it was used. Frankly I was worried because I don’t do fishing or know what I’m doing so lucky someone I was with did otherwise it probably would have turned out a lot worse.

2026-01-19 via Nuitee
L
Leah family_with_children gb
1
Awful ruined are whole weekend
Pros:

Good location and clean .

Cons:

Had double room with bunk bed , bed was not attached to anything it was on stilts , it moved a lot and was not safe . Reported to reception they report to manager who told me they can check it is safe, it was not , told me could remove bunk bed and daughter had to sleep with me not acceptable practical or right she is a teenager ! my daughter is a teenager , to be told school kids had stayed In The bed the night before and the teacher thought it was ok . 1. Teacher is not the child’s parent , good job no accidents occurred 2. It was not attached to anything was on stilts 3 the rudeness of manager when asked for room to be changed or refund , declined and was fully booked . Come away for weekend with daughter could not sleep with her sharing the bed with me , other people staying must have been disturbed by other people staying on that floor banging the doors cause lost keys inside and out , very loud early hours of morning for over 2 hours , had no sleep ,scared daughter no manager present or staff to deal with the situation witch ruined are stay and what we had planned .will not recommend this place to no one .

2026-01-19 via Nuitee
N
Natasha family_with_children gb
9
2026-01-19 via Nuitee
L
Laetitia couple nl
8
2026-01-19 via Nuitee
L
lowell couple gb
10
2026-01-19 via Nuitee
R
Rosales family_with_children gb
8
2026-01-19 via Nuitee
L
Laura family_with_children gb
5
Not great
Pros:

Location

Cons:

Room was extremely small, beds were hard, no blind in the bedroom to keep the light out of the room, shower basin was filling up with water whilst showering, rooms wernt cleaned we stayed there for 3 nights, no parking on premises had to find somewhere to park everyday, no breakfast or food facilities on site, only if your took your own, no clean towels put in the room had to go down for them daily, never any staff in site when needed.

2026-01-19 via Nuitee
M
Melissa family_with_children gb
6
2026-01-19 via Nuitee
R
Ryan couple gb
10
A night away with friends
Pros:

Easy check-in, clean rooms and facilities

Cons:

nothing

2026-01-19 via Nuitee
N
Norman family_with_children gb
10
Pros:

We were happy with the hotel. The room was clean, cozy, and well laid out. Check-in was fast, and the staff was friendly — even recommended some good places to eat nearby. There was a kettle, tea, and a fridge — perfect for making a quick hot drink.

Cons:

Downside? The shower had super weak water pressure — barely a trickle. But hey, it’s a small thing. Overall, great value for the price.

2026-01-19 via Nuitee
J
Jason couple gb
10
Very good
Pros:

All of it

Cons:

Nothing

2026-01-19 via Nuitee
S
Sandeep extended_group gb
1
I recently stayed at this hotel, and unfortunately, my experience at the reception was very disappointing. The front des
Pros:

I recently stayed at this hotel, and unfortunately, my experience at the reception was very disappointing. The front desk staff member I interacted with was extremely rude and unprofessional. He seemed angry and was not at all helpful or welcoming. His behavior created a very negative first impression and really affected my overall experience at the hotel. I hope the management takes this seriously and ensures proper training for their staff. A hotel stay should begin with a warm and

Cons:

I recently stayed at this hotel, and unfortunately, my experience at the reception was very disappointing. The front desk staff member I interacted with was extremely rude and unprofessional. He seemed angry and was not at all helpful or welcoming. His behavior created a very negative first impression and really affected my overall experience at the hotel. I hope the management takes this seriously and ensures proper training for their staff. A hotel stay should begin with a warm and

2026-01-19 via Nuitee
D
Dominika family_with_children gb
7
Pros:

Clean close to beach. Nice place

Cons:

No parking

2026-01-19 via Nuitee
S
Silvija family_with_children gb
9
Pros:

Staff nice, room very clean, location good!

2026-01-19 via Nuitee
C
Callahan extended_group gb
9
Overall — a good option for a short stay if you don’t mind the noise.
Pros:

Clean, bright, and cozy room. Comfortable bed — slept great. Café and shop nearby, everything within reach. Friendly staff — helped with luggage and allowed late checkout.

Cons:

Poor sound insulation — can clearly hear neighbours, especially in the evenings and at night. Hard to relax or get a good night’s sleep.

2026-01-17 via Nuitee
K
Krista solo_traveller gb
3
I felt unsafe and it was unfriendly and uncomfortable
Pros:

It was in a central location to Newquay and the beaches

Cons:

I was moved to a property I hadn’t booked without explanation, not given sufficient instructions on how to check in (there were no staff and the phone numbers I was given weren’t working). I felt unsafe, no lock on the room door, massive gap under the door, shady characters. The room looked clean to begin with but the duvet had literal mould on it and the bed topper had stains on it and the throw cushions had not been cleaned recently. There was no bedside lamp so I had to sleep with the main lights on as I felt unsafe in the complete dark.

2026-01-09 via Nuitee