Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Cons:
Breakfast not worth the cost
Noise issues from the street

Categories

Cleanliness
8.34
Generally good cleanliness noted, but some issues with noise and odor.
Service
9.11
Friendly and helpful staff mentioned in several reviews.
Location
9.15
Excellent location noted in multiple reviews.
Room Quality
8.6
Rooms are spacious and comfortable, but some concerns with noise and softness of bedding.
Amenities
8.53
Amenities including breakfast and common areas noted, but with feedback on the breakfast variety.
Value for Money
8.59
Value was seen as generally good, with some critique on specific services like breakfast.
Food and Beverage
8.44
Mixed reviews on food options, particularly breakfast costing too much for limited choice.
Overall Experience
8.81
Overall a positive experience, highlighted by the ambiance and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:07

Property Description

Luxurious Boutique Hotel in the Heart of Antwerp

Opulent Rooms and Amenities
Indulge in comfort with a minibar, air conditioning, safe, Bluetooth system, flat-screen TV, bathrobes, slippers, and Wi-Fi in every room.

Culinary Delights and Relaxation
Savor a Michelin star dining experience at restaurant FRANQ and unwind with a wide selection of beverages at the bar & lounge. Additionally, guests can enjoy bicycle rentals for exploring the charming city of Antwerp.

Convenient Location and Exceptional Service
Located just steps away from the main shopping street Meir, Groenplaats, and the Cathedral, Hotel FRANQ offers a prime location for exploring the city. With a 24-hour front desk, impeccable service is always at your fingertips.

Book now for an unforgettable stay at Hotel FRANQ amidst the beauty of Antwerp!

Important information:

Please note that when booking more than 4 rooms, other policies apply and a prepayment is necessary.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BXL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1900 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.44
Overall Experience: 8.81
A
angela • family_with_children • nl
10
Prachtig hotel antwerpen
Pros:

Attente vriendelijke medewerkers, over alle afdelingen ! Prima ligging, parkeergarage , familiekamer boekbaar, fijne douche, prachtige ambiance en hoogstaande kwaliteit producten zowel eten als inrichting)

Cons:

Bot broodmes
Houten roerstaafjes op de kamer ( lepeltjes passen meer bij hoogstaande kwaliteit)

2026-02-14 • via Nuitee
F
Femke • couple • nl
9
Pros:

Mooie inrichting, stijlvol.

Cons:

Ontbijt was niet zoveel keuze

2026-02-14 • via Nuitee
I
isabelle • couple • fr
9
Hôtel parfait pour un court séjour à Anvers
Pros:

Gentillesse de l’accueil et réactivité

Cons:

Taille des chambres

2026-02-13 • via Nuitee
L
lynsey • couple • nl
8
Pros:

Het hotel is prachtig. Mooi ingericht. Leuk ook dat je nog de oude kluis kan zien.

Cons:

Kleine gehorige kamers.

2026-02-12 • via Nuitee
M
Monique • couple • nl
9
2026-02-11 • via Nuitee
T
Trees • family_with_children • be
9
Mooi , ruim , aangenaam stadshotel
Pros:

Mooi , ruim hotel met binnenterras in centrum . Personeel was vriendelijk . Ruime , propere kamer . Alles aanwezig .
Parking aan hotel op reservatie en tegen 34 euro / nacht

Cons:

Personeel was vriendelijk maar uitleg was beknopt , zowel over hotel als over parkeren . De garagepoort werd vanuit ingang van hotel even snel opengemaakt maar was al terug gesloten tegen dat we wilde binnenrijden . Terug dor de regen naar receptie van hotel om ze opnieuw te laten openen

2026-02-11 • via Nuitee
S
Sylvie • couple • be
9
2026-02-11 • via Nuitee
T
Thierry • couple • be
8
2026-02-10 • via Nuitee
J
Jacob • solo_traveller • ru
9
2026-02-10 • via Nuitee
L
Lore • couple • be
8
Goede locatie, lekker ontbijt
Pros:

-Locatie dicht bij alles
-mooie, nette kamer
-uitgebreid en lekker ontbijt

Cons:

- Personeel kan wat beter opgeleid worden. Weinig uitleg, weinig kennis.
- geen hapjes aan de bar, terwijl we daar rond 18u wel aperitief hebben gedronken.

2026-02-08 • via Nuitee
N
Naut • couple • nl
10
2026-02-08 • via Nuitee
A
Anna • solo_traveller • nl
9
Experience Antwerp in style
Pros:

Location, style and overall vibes at the hotel were great. The hotel is close to most of the city attractions and has one of the best welcoming atmosphere in the city

Cons:

Overall, I really liked the experience. Couple of things that could be better: coffee (just not good) and gym (very small, and not enough variety of weights)

2026-02-08 • via Nuitee
N
Nicolas • couple • fr
9
2026-02-08 • via Nuitee
N
Nadine • extended_group • be
7
2026-01-31 • via Nuitee
K
Kelly • couple • be
9
Pros:

tout était bien et un excellent petit-dej et un magnifique hall d' hôtel - parking en face très pratique !

Cons:

problème technique de VMC un bruit infernal et manque de variété dans le petit-déjeuner pour la qualité et le prix de l'hotel

2026-01-28 • via Nuitee
C
Coisne • couple • be
10
Nous reviendrons avec grand plaisir.
Pros:

Tout était parfait

Cons:

Parfait

2026-01-27 • via Nuitee
T
Tom • solo_traveller • be
9
2026-01-27 • via Nuitee
A
Andrzej • couple • be
7
Too expensive and not comfortable
Pros:

The hotel is very well located, in a calm area close to the main Antwerp's attractions. Fantastic lobby and an inviting bar/restaurant downstairs. The staff is polite and competent (the service at breakfast in particular!). Breakfast was tasty. Good cosmetics in the well-designed bathroom. Water and cookies for a welcome. Free coffee/tea in the room. The bed was OK.

Cons:

The room was way too small. They call it "cosy" on the hotel's web-site, but I would rather call it "crampy". No place to store your stuff - the small wardrobe which can accommodate about two pieces of your cloth is a joke. No proper sitting area in the room. On top of that it is super-acoustic. It was quiet from the outside but not from the inside. You hear very well through thin walls what your neighbours are talking about and all the noises from the corridor. An overrated and too expensive place as for the comfort they offer. We will never come back.

2026-01-26 • via Nuitee
F
Fivos • extended_group • gr
9
2026-01-26 • via Nuitee
M
Martin • couple • nl
9
2026-01-26 • via Nuitee