Dream Apartments - The Obel Building

Online stated there would be a charge for any damages however when we got there the price was increased. There was no-one on reception when we arrived to assist us. The rooms were clean however damp in the bathrooms due to no windows or vents, every room the blinds were broken letting in light through the night. Pull out bed provided but no spare blanket or pillows for this, the apartment was for 4 people but sofa only fitted 2.

Large comfortable apartment with all amenities overlooking River Lagan, close to Cathedral Quarter and Titanic experience.
Good transport links to both airports.
All in all a good place to stay whilst in Belfast.

The apartment space was nice. It overlooked the water. The sofa bed was broken and we did not have enough spots for the three of us, my child slept on the loveseat. We booked for three people on the website and then the hotel told us that they only accommodated two people and so technically we didn't get a working couch. Anyway, we made it work. Otherwise, the apartment was fine.

Great location. Spacious rooms. I would not recommend though based on the visible dust and dirt around the apartment. You could see dust on almost every surface and our feet were all black from walking on the floors the first night. By no means “luxury.”

Cheap and average cleanliness. rooms resemble student accommodation and smell not great. had a wonderful view of a smashed window, dirty socks and cigarette butts.

This was the grossest hotel I've ever stayed in. There was visible mold on the baseboards and in the showers. ( see picture) the shower was broken, huge peeling paint bubbles, dust caked on the headboards and all surfaces. There was crumbs of food in the cabinets and food and trash left dripping in the freezer. The bathroom had hair and grit in all over. We checked in around 6 pm and by8 pm I had confirmed that we were going to be checking out of the two night stay early. Andrew the manager was very nice and did refund my one night and one night of additional parking no questions asked. Speaking of parking, it is in the most unsafe parking garage ever. You need to go to -2 to get to the dream apartment spaces but it's very hard to find -2. It's pitch black and the sensor lights take a few seconds to come on. If I was not with my husband I would have been terrified. Tons of spaces for some one to hide and it's completely dark. Andrew asked for pictures of the hotel room and I did send them but he did not respond.

Hot water for the shower was a problem and there were not enough blankets or toilet paper.

Apartment is very basic. Not even any pictures on the wall. A different company had taken over since we booked it, they required the deposit to be paid by bank transfer, which did concern us as there was no proof that this was a refundable deposit. Luckily this was returned to us within 48 hours of departure.

Location is brilliant. So if you don't mind very basic and are using this place to sleep and then be out for the majority of the time then it is fine.

Unfortunately The Dream apartment fell well short of our expectations. You could only gain access to the secured car park with a FOB which the Concierge keeps. This limits your entry and exit times. The apartment itself on arrival appeats to be nice. However, the furnishings are of poor quality, there was minimal cutlery and crockery. Throughout the apartment there was only the most basic items, but would have thought soap in the bathroom dispenser, tea towel for washing up etc would be essential. The door hinges on the fridge requires replacement.
On the positive it is in walking distance to the Cathedral and Titanic Quarters.

We enjoyed our stay at the Obel. The staff were friendly and accommodating whenever we needed extra supplies.

Fabulous location and great size of apartment

When on arrival was asked for id which i wasnt informed about in the emails, the apartment would need a face lift blinds, window hands and light switches broken the bed was very uncomfortable and only one very flat pillow per person. Could hear the apartment next door. The items in the cupboards were dirty. No hot water had to wait half an hour for the water to heat up. When leaving there was no staff at the desk so had to wait almost half an hour

Apart from location , there was little to recommend this property.
There were problems checking in and we were asked to return later when the problem had been resolved. A problem with the Expedia booking system apparently. The apartment was spartan. Broken shower and bin in the bathroom. Lamps with no bulbs in the lounge. Kitchen bin not been emptied. Hot water was accessible through pressing a Boost button in a cupboard. We had not been told about this so thought there was no hot water. Later that evening I cut my foot on small shards of white plastic on the bedroom floor. Poor cleaning. In the morning, when a receptionist was available at 10am I complained and asked to be moved to an alternative apartment. There was no apology for the issues at all. I was initially told by the receptionist that she was unable to help without a manager's supervision. I asked her to contact her manager, and then she did agree to move us to another apartment. The second apartment was cleaner, but again poorly equipped for a self-catering apartment.
I tried to ring Expedia customer support but getting through to a human being was very difficult and after several minutes typing in various required information, I got cut off.

On trying to leave the building one morning, the external doors had locked and it was not possible to exit through the main door. The receptionist could not open the fire door either until my partner assisted.
Very disappointing to say the least.

Great location right by the quay which is a 10/15 min walk to the titanic museum and a 5 min walk away from the cathedral quarter. Room it self was quite bare and had a few marks on the wall in the living room area. Missing the odd light bulb here and there in spot lights and lamps etc.

Room was a great size. Lovely and clean. Great location. Will definitely return.

On arrival we were told with no way of an apology or forewarning that they were putting us in another apartment building which was a fifteen minute walk away. Normally wouldn’t have been a big deal if they had just told us in advance, but it meant that we missed dinner reservation.

Apartment had no soap, shower gel, or any other amenities for a short stay.

What made it even better is they expect you to walk back in the morning to check-out. My advice is avoid this place and book in a proper hotel.

The apartment serves a purpose for a city break. Definitely not a luxury apartment! Could do with some TLC. Some electrical heaters were broken. Large enough kitchen, bedrooms and bathrooms. Quite noisy as by a main road into Belfast!

The apartment was great and so the location in Belfast. Parking in the same building was grand (€20/day).
Unfortunately, the apartment was not cleaned. Only the middle of each room was hovered. We had dirty water splash at the walls in the bathroom, dust in layers in every corner, along the walls and on radiators. The stow had still dried food from previous guests cooking and the plats had only been splashed so fat and food rest on them and several of the glasses too.
Turned out that we handed been given the information leaflet. So we went to ask about wi-fi. Had to ask for additional toilet roles as it was only one with only 1/4 left in the apartment.
We complained at several times about the situation and at check out the lady told us that if we had notified them we would have been moved to another apartment. Obviously no commutation between the staff at reception or notes made to sort the problems.

I don’t happy deposit back 5-10 day, why long?

A great place to stay, had a super spacious apartment, 2 bedrooms, 2 bathrooms, living room, kitchen and laundry! Great location on the water and a short walk to the city for shopping and restaurants. Friendly staff.

Location good. More like a hostel than an apartment. Bed linen smelled of damp and no spare pillows. Blinds were office blinds and did not keep out light at night. Had very little sleep. Would not stay again or recommend to anyone.