Hotel Noorjahan Grand

Hotels
9 (1549 reviews)
Waves 1, Ritz Tower Dargah Gate , Sylhet , bd

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Cons:
Cleanliness Issues
Old Room Decor

Categories

Cleanliness
7.89
Multiple reviews indicated issues with cleanliness, with dirty rooms and bathrooms being a common complaint.
Service
9.86
The majority of reviews praised the staff for being friendly and professional, contributing to a positive experience.
Location
9.9
Numerous guests highlighted the good location as a major positive, especially in proximity to attractions.
Room Quality
7.85
Mixed sentiments were expressed; some found rooms clean while others mentioned discomfort and old decor.
Amenities
8.88
Positive feedback for amenities such as the rooftop pool and restaurant, despite some concerns.
Value for Money
8.84
General consensus that while the price was fair, some guests felt it did not match the standards of cleanliness.
Food and Beverage
8.89
The rooftop restaurant received compliments, although some criticisms were noted regarding food quality.
Overall Experience
9.86
Overall positive experiences were highlighted, with specific mentions of beautiful facilities and commendable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:32

Property Description

Luxurious Amenities and Services
Hotel Noorjahan Grand offers a range of upscale amenities including a fitness centre, garden, terrace, and an on-site restaurant. Guests can also enjoy the convenience of an ATM and concierge service, ensuring a comfortable stay.

Exceptional Customer Service
With a 24-hour front desk, airport transfers, and room service, the hotel goes above and beyond to cater to the needs of its guests. The friendly staff are always ready to assist, making sure every aspect of your stay is taken care of.

Modern Comfort and Convenience
Each room at Hotel Noorjahan Grand is equipped with a TV, with some units boasting stunning city views. Additionally, free WiFi is available throughout the property, keeping you connected during your visit.

Experience luxury and comfort at Hotel Noorjahan Grand. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 1549 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
F
Farjana • couple • bd
10
Pros:

I liked Antalya
The restaurant was superb.
I stayed on room 610 the room was quiet nice

2026-02-14 • via Nuitee
M
Maria • couple • us
10
You get much more than what you pay for !
Pros:

good 4-star hotel with comfortable rooms, friendly service, and excellent value for money.

2026-02-14 • via Nuitee
N
Niloy • couple • au
9
2026-02-14 • via Nuitee
M
Maria • solo_traveller • us
10
Nice rooms but Fantastic Gym
Pros:

Best Gym I have seen not only in Bangladesh but all the hotels I have ever visited

2026-02-14 • via Nuitee
F
Fatema • couple • bd
2
Cons:

There was a construction sound which they were fixing right above our room which was on the 3rd floor in the middle of the night around 2 am,don't know what kind of modifications they were at that time ,couldn’t sleep at all,so disappointing, even the breakfast buffet was absolute shit,full of oily and tasteless items

2026-02-13 • via Nuitee
Z
Zafar • solo_traveller • au
8
2026-02-13 • via Nuitee
S
selim • couple • gb
10
Home to home
Pros:

Exception attention to detail to my needs

Extremely respectful polite and attentive staff.

Areas are very clean and well maintained.And everyone goes the extra mile to keep your stay as wonderful as expected.

Cons:

Still working on that?

2026-02-13 • via Nuitee
M
Md.saiful • extended_group • bd
10
10
Pros:

Yes

Cons:

Yes

2026-02-12 • via Nuitee
M
Mahdi • couple • gb
10
very nice clean hotel for the price.
Pros:

very nice staff and welcoming

2026-02-12 • via Nuitee
D
DILARA • solo_traveller • bd
10
Great Standard in the heart of town
Pros:

The Staffs will treat you like family.

2026-02-12 • via Nuitee
R
Ryan • couple • bd
8
I had a very pleasant stay at this hotel. The location is excellent, right in the heart of the city.
Pros:

The best part is the budget-friendly price. It offers great value for money without compromising on quality. I would definitely recommend this hotel to anyone looking for a comfortable stay in the city at an affordable price.

2026-02-12 • via Nuitee
D
DILARA • solo_traveller • bd
10
Wonderful Staffs
Pros:

Staffs are amazing.well located hotel.swimming pool and rooftop is the best in sylhet

2026-02-12 • via Nuitee
K
Khwaja • solo_traveller • gb
7
Just about okay
Pros:

It is just about okay, a little mismatched a little cooperation might help but are not.

Cons:

Overall service communication

2026-02-11 • via Nuitee
D
Deedarul • couple • gb
7
Over all the hotel is nice and prime location near by many shops …
Pros:

The rooftop restaurant & swimming pool
The breakfast was very good with many choices

Cons:

The door in the room was giving problems so had to change the room…

2026-02-11 • via Nuitee
A
ahmed • extended_group • bd
6
2026-02-11 • via Nuitee
M
Mohammed • couple • ie
9
2026-02-10 • via Nuitee
S
selim • solo_traveller • gb
10
Pros:

Excellent staffing and resources.

Roof terrace a wonder .


Well done everyone for making my journey exceptionally.

Cons:

Street beggers using children

2026-02-10 • via Nuitee
S
Sidratul • couple • bd
7
Without the "broken shower", everything was very satisfying.
Pros:

I liked the environment and the facilities. Everyone was very humble and behaved very well. The hotel was very clean. At first the geyser was not working and called in the reception. They responsed quickly and fixed it.

Cons:

1. The shower was not working. We couldn't take a bath. This was very unexpected.
2.The geyser was also not working at first then they fixed the geyser though.

2026-02-09 • via Nuitee
F
Farjana • couple • bd
10
Exceptional
Pros:

I had a wonderful experience staying at Hotel Noorjahan Grand. The hotel is clean, well-maintained, and very comfortable. What truly stood out was the reception staff—their behavior was extremely polite, professional, and welcoming. From check-in to check-out, they were always helpful and ready to assist with a smile.
The overall service made the stay pleasant and stress-free. I would definitely recommend Hotel Noorjahan Grand to anyone looking for comfort and great hospitality. Looking forward to staying here again!

2026-01-31 • via Nuitee
O
Omour • family_with_children • gb
8
Excellent view in a busy city centre
Pros:

Good location, nicely decorated rooms and ammunities, sky pool, restaurants and nice view.

Cons:

Beds are smaller than expected. Lifts are not available all the time, long waiting. Constant power cut, and not food for late night..

2026-01-31 • via Nuitee