Hotel Noorjahan Grand

Hotels
9 (1638 reviews)
Waves 1, Ritz Tower Dargah Gate , Sylhet , bd

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Cons:
Cleanliness Issues
Old Room Decor

Categories

Cleanliness
7.89
Multiple reviews indicated issues with cleanliness, with dirty rooms and bathrooms being a common complaint.
Service
9.86
The majority of reviews praised the staff for being friendly and professional, contributing to a positive experience.
Location
9.9
Numerous guests highlighted the good location as a major positive, especially in proximity to attractions.
Room Quality
7.85
Mixed sentiments were expressed; some found rooms clean while others mentioned discomfort and old decor.
Amenities
8.88
Positive feedback for amenities such as the rooftop pool and restaurant, despite some concerns.
Value for Money
8.84
General consensus that while the price was fair, some guests felt it did not match the standards of cleanliness.
Food and Beverage
8.89
The rooftop restaurant received compliments, although some criticisms were noted regarding food quality.
Overall Experience
9.86
Overall positive experiences were highlighted, with specific mentions of beautiful facilities and commendable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:32

Property Description

Luxurious Amenities and Services
Hotel Noorjahan Grand offers a range of upscale amenities including a fitness centre, garden, terrace, and an on-site restaurant. Guests can also enjoy the convenience of an ATM and concierge service, ensuring a comfortable stay.

Exceptional Customer Service
With a 24-hour front desk, airport transfers, and room service, the hotel goes above and beyond to cater to the needs of its guests. The friendly staff are always ready to assist, making sure every aspect of your stay is taken care of.

Modern Comfort and Convenience
Each room at Hotel Noorjahan Grand is equipped with a TV, with some units boasting stunning city views. Additionally, free WiFi is available throughout the property, keeping you connected during your visit.

Experience luxury and comfort at Hotel Noorjahan Grand. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 1638 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
H
Hossain • couple • bd
10
2026-05-09 • via Nuitee
M
MD MUSTAFA • couple • bd
8
2026-05-09 • via Nuitee
M
MD MUSTAFA • couple • bd
8
2026-05-09 • via Nuitee
I
Irak • couple • gb
9
Excellent facilities, staff’s very helpful and good value for money
Pros:

Good facilities

Cons:

Introduced women only swimming hours

2026-05-08 • via Nuitee
J
Jaynal • couple • sa
8
Pros:

Location

Cons:

..

2026-05-08 • via Nuitee
A
Ahmed • couple • bd
9
2026-05-08 • via Nuitee
K
Kunal • couple • np
10
2026-05-06 • via Nuitee
S
Sultana • couple • gb
9
Wonderful stay and staffs were very helpful and service was great. 👍
Pros:

Every thing

2026-05-06 • via Nuitee
A
Abdullah • couple • bd
1
The worst hotel in syhlet
Pros:

Nothing.worst hotel ever

Cons:

The very bad staff.reception staff was very rude.the supervisor was a complete stupid, arrogent and worst staff ever.

2026-05-06 • via Nuitee
R
Rahia • family_with_children • bd
7
2026-05-06 • via Nuitee
M
Mohamad Rahman • solo_traveller • gb
6
Weekend break
Pros:

Staff was nice and swimming pool, breakfast was nice too

Cons:

I have styed there for many years but this time room i was given was small and bed was semi double and it was not comfortable to sleep for 2 person
Also mattress they need to change its really bad
Check in was late had to wait a bit even after 3pm.

2026-05-05 • via Nuitee
S
Shahid • solo_traveller • gb
4
2026-05-04 • via Nuitee
K
Karima • couple • gb
10
Location was good. Staff was extreamly friendly.
Pros:

There was varaity of breakfast. English and desi breakfast.
Food was amazing and tasty

Cons:

I liked everything.

2026-05-04 • via Nuitee
A
Aminul • solo_traveller • bd
8
2026-05-03 • via Nuitee
A
Aminul • solo_traveller • bd
8
2026-05-03 • via Nuitee
N
Noor • extended_group • bd
8
2026-05-03 • via Nuitee
H
Hamid • solo_traveller • gb
7
Pros:

Nice view at the top, and friendly staff

Cons:

Breakfast buffet was the same everyday , needs to be a variety . Exact same items every day.

2026-05-03 • via Nuitee
A
Ali • solo_traveller • gb
6
2026-05-03 • via Nuitee
Z
Zaman • couple • in
9
2026-05-02 • via Nuitee
K
Khan Md. Aminul Islam • solo_traveller • bd
8
2026-05-01 • via Nuitee