Hotel Noorjahan Grand

Hotels
9 (1549 reviews)
Waves 1, Ritz Tower Dargah Gate , Sylhet , bd

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Cons:
Cleanliness Issues
Old Room Decor

Categories

Cleanliness
7.89
Multiple reviews indicated issues with cleanliness, with dirty rooms and bathrooms being a common complaint.
Service
9.86
The majority of reviews praised the staff for being friendly and professional, contributing to a positive experience.
Location
9.9
Numerous guests highlighted the good location as a major positive, especially in proximity to attractions.
Room Quality
7.85
Mixed sentiments were expressed; some found rooms clean while others mentioned discomfort and old decor.
Amenities
8.88
Positive feedback for amenities such as the rooftop pool and restaurant, despite some concerns.
Value for Money
8.84
General consensus that while the price was fair, some guests felt it did not match the standards of cleanliness.
Food and Beverage
8.89
The rooftop restaurant received compliments, although some criticisms were noted regarding food quality.
Overall Experience
9.86
Overall positive experiences were highlighted, with specific mentions of beautiful facilities and commendable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:32

Property Description

Luxurious Amenities and Services
Hotel Noorjahan Grand offers a range of upscale amenities including a fitness centre, garden, terrace, and an on-site restaurant. Guests can also enjoy the convenience of an ATM and concierge service, ensuring a comfortable stay.

Exceptional Customer Service
With a 24-hour front desk, airport transfers, and room service, the hotel goes above and beyond to cater to the needs of its guests. The friendly staff are always ready to assist, making sure every aspect of your stay is taken care of.

Modern Comfort and Convenience
Each room at Hotel Noorjahan Grand is equipped with a TV, with some units boasting stunning city views. Additionally, free WiFi is available throughout the property, keeping you connected during your visit.

Experience luxury and comfort at Hotel Noorjahan Grand. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 1549 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
O
Omar Mohammed • couple • gb
10
2026-03-07 • via Nuitee
M
Mohammed Amir • couple • gb
9
N/A
Pros:

Decorating

Cons:

A lot of mosquitos

2026-03-07 • via Nuitee
A
Ashik • couple • bd
9
A hotel that’s fancy on the inside but friendly on the price tag. Fresh sheets, cool humans, and zero stress.
Pros:

Amazing experience with good stuffs and clean rooms also value for money service

2026-03-07 • via Nuitee
M
Mohammed • family_with_children • gb
1
Terrible management
Pros:

The roof top looked good had a good skyline

Cons:

Where do I start,staff had bad communication,left hand shower door was off its hinge the wheels were hanging,had a toilet overflow,called reception at 11.20pm,some came up said need maintenance guy had to ring back after 3 hrs,maintenance guy came at 4.08am!! I was told to book in Ada Vance for set menu i callers at 4.20pm which was 30mins after checking in I was told buffet is full and they cannnot give me room services. Very unprofessional management issue are easy to spot, I think this place needs good management,I would not rate this hotel even 1star,very disappointed,dissatisfied I just can’t wait to leave here, I will not be coming back for m glad my stay was for only one night.2.5/10

2026-03-05 • via Nuitee
A
Absal • extended_group • gb
8
Enjoyed the stay recommend
Pros:

Room and service was very good.

Cons:

Buffet service was misleading and not value for money. Basically i did not get what i was told.

2026-03-04 • via Nuitee
A
Abs • solo_traveller • gb
8
A great and fantastic stay. The staff are friendly and helpful also!
Pros:

It was central in the middle of Sylhet and accessible.

Cons:

On-going building works at midnight but was soon resolved.

2026-03-04 • via Nuitee
A
Abs • solo_traveller • gb
8
A great stay in the heart of Sylhet and the staff were great also.
Pros:

Was a central location to all the stores and city.

Cons:

Had on-going building works going on but was resolved.

2026-03-04 • via Nuitee
A
Anupom islam • extended_group • bd
10
Pros:

The breakfast was so delicious

Cons:

Ac cooling issues

2026-03-02 • via Nuitee
I
Insan • solo_traveller • bd
10
2026-03-01 • via Nuitee
M
Maria • couple • us
10
You get much more than what you pay for !
Pros:

good 4-star hotel with comfortable rooms, friendly service, and excellent value for money.

2026-02-14 • via Nuitee
N
Niloy • couple • au
9
2026-02-14 • via Nuitee
F
Farjana • couple • bd
10
Pros:

I liked Antalya
The restaurant was superb.
I stayed on room 610 the room was quiet nice

2026-02-14 • via Nuitee
M
Maria • solo_traveller • us
10
Nice rooms but Fantastic Gym
Pros:

Best Gym I have seen not only in Bangladesh but all the hotels I have ever visited

2026-02-14 • via Nuitee
Z
Zafar • solo_traveller • au
8
2026-02-13 • via Nuitee
S
selim • couple • gb
10
Home to home
Pros:

Exception attention to detail to my needs

Extremely respectful polite and attentive staff.

Areas are very clean and well maintained.And everyone goes the extra mile to keep your stay as wonderful as expected.

Cons:

Still working on that?

2026-02-13 • via Nuitee
F
Fatema • couple • bd
2
Cons:

There was a construction sound which they were fixing right above our room which was on the 3rd floor in the middle of the night around 2 am,don't know what kind of modifications they were at that time ,couldn’t sleep at all,so disappointing, even the breakfast buffet was absolute shit,full of oily and tasteless items

2026-02-13 • via Nuitee
M
Md.saiful • extended_group • bd
10
10
Pros:

Yes

Cons:

Yes

2026-02-12 • via Nuitee
M
Mahdi • couple • gb
10
very nice clean hotel for the price.
Pros:

very nice staff and welcoming

2026-02-12 • via Nuitee
D
DILARA • solo_traveller • bd
10
Great Standard in the heart of town
Pros:

The Staffs will treat you like family.

2026-02-12 • via Nuitee
R
Ryan • couple • bd
8
I had a very pleasant stay at this hotel. The location is excellent, right in the heart of the city.
Pros:

The best part is the budget-friendly price. It offers great value for money without compromising on quality. I would definitely recommend this hotel to anyone looking for a comfortable stay in the city at an affordable price.

2026-02-12 • via Nuitee