Hotel Noorjahan Grand

Hotels
9 (1775 reviews)
Waves 1, Ritz Tower Dargah Gate , Sylhet , bd
+880 1930-111666

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good Location
Friendly Staff
Cons:
Cleanliness Issues
Old Room Decor

Categories

Cleanliness
7.89
Multiple reviews indicated issues with cleanliness, with dirty rooms and bathrooms being a common complaint.
Service
9.86
The majority of reviews praised the staff for being friendly and professional, contributing to a positive experience.
Location
9.9
Numerous guests highlighted the good location as a major positive, especially in proximity to attractions.
Room Quality
7.85
Mixed sentiments were expressed; some found rooms clean while others mentioned discomfort and old decor.
Amenities
8.88
Positive feedback for amenities such as the rooftop pool and restaurant, despite some concerns.
Value for Money
8.84
General consensus that while the price was fair, some guests felt it did not match the standards of cleanliness.
Food and Beverage
8.89
The rooftop restaurant received compliments, although some criticisms were noted regarding food quality.
Overall Experience
9.86
Overall positive experiences were highlighted, with specific mentions of beautiful facilities and commendable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:32

Property Description

Luxurious Amenities and Services
Hotel Noorjahan Grand offers a range of upscale amenities including a fitness centre, garden, terrace, and an on-site restaurant. Guests can also enjoy the convenience of an ATM and concierge service, ensuring a comfortable stay.

Exceptional Customer Service
With a 24-hour front desk, airport transfers, and room service, the hotel goes above and beyond to cater to the needs of its guests. The friendly staff are always ready to assist, making sure every aspect of your stay is taken care of.

Modern Comfort and Convenience
Each room at Hotel Noorjahan Grand is equipped with a TV, with some units boasting stunning city views. Additionally, free WiFi is available throughout the property, keeping you connected during your visit.

Experience luxury and comfort at Hotel Noorjahan Grand. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9
Based on 1775 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.86
M
Mustafa • solo_traveller • gb
7
Good for location and rooftop pool
Pros:

Location and the rooftop pool. And the restaurant

Cons:

Lifts takes long time and sometimes electricity goes off it is bit scary.

2026-08-08 • via Nuitee
S
Sharmeen • couple • bd
8
2026-08-08 • via Nuitee
S
Shaheda • couple • es
8
2026-08-08 • via Nuitee
A
Abu • extended_group • gb
1
Extremely disappointing.
Pros:

Staff, security and service people were all professional and nice.

Cons:

Everything was wrong with this hotel.

Rooms had a horrible moldy smell, with even the hallways being very stinky. They had only 2 working lifts with 1 always out of order, all having horrible smells.

The state of the rooms were poor and disgusting, leading to 3 room changes before having to upgrade our room. Even the upgraded room was very average.

Headboards were dirty, bedsheets, pillow sheets and towels were stained. Air was musty and bathrooms were not thoroughly cleaned.

Bathrooms were poorly cleaned, with the shower cubicle not properly closing. Limescale on taps

We had 2 rooms for our family, with both having faulty fridges needing to be replaced by staff.
The overall feel was that the place was falling apart.

Our room had a ceiling leak as well as a constant dripping sound from the bathroom due to a pipe leak.

2026-08-07 • via Nuitee
N
NAZRUL • extended_group • bd
10
Pros:

Good

2026-08-06 • via Nuitee
S
Sayed • couple • bd
10
2026-08-05 • via Nuitee
N
Nipun • solo_traveller • bd
9
2026-08-04 • via Nuitee
M
Moynul • couple • gb
10
Pros:

Property nice and clean

2026-08-03 • via Nuitee
A
Ahamed • solo_traveller • bd
9
2026-08-03 • via Nuitee
D
Dr. Abu Sadat • family_with_children • bd
8
Pros:

OK, but items should be more. Continental items need to be increased. Sour card should be added.

2026-08-02 • via Nuitee
Z
Zulfikur • couple • bd
6
2026-08-02 • via Nuitee
A
Adeel • couple • bd
8
2026-08-02 • via Nuitee
H
Hassan • couple • bd
1
2026-07-25 • via Nuitee
S
Safa • solo_traveller • bd
4
2026-07-25 • via Nuitee
A
Afiat • solo_traveller • bd
9
Cons:

Unfortunately, I can't swim. Cze rainey weather

2026-07-24 • via Nuitee
M
Mohammad • solo_traveller • bd
7
2026-07-22 • via Nuitee
F
Farhad • couple • bd
7
2026-07-21 • via Nuitee
D
Dr. Mostafa • solo_traveller • bd
8
Pros:

Cost effective, wonderful location, nice swimming pool well behaved staff

Cons:

Bed was too small and Food items were limited and taste was not upto the mark.

2026-07-20 • via Nuitee
N
nafis • solo_traveller • bd
1
Pros:

No

Cons:

Nothing

2026-07-20 • via Nuitee
D
Dr. Mostafa • solo_traveller • bd
8
Pros:

Location, cost effective, swimming pool, staff

Cons:

Small bed, foods

2026-07-20 • via Nuitee