Aspen Hotel Soldotna

Made reservation by telephone. They failed to inform me at time of reservation of a $50 per night pet charge until we checked in. They offered to let us go to someplace else. Terrible response. Of course, not an option at that point. Note our pet is tiny well trained very clean chihuahua. I asked very young girl behind desk why $50, she said it was daily cleaning charge. I reminded her that minimum wage was $14/hr - which meant cleaning person could be used for more than 3 hrs at that price.

Room was nothing special. Bathroom door did not close and latch did not work. Overall quality of room not good when you looked close. Pool dirty, had ugly looking chemical-like scum on surface.

Second day, Returned in mid to late afternoon 1500 at end of day: no cleaning had been performed in room at all. At desk, different young girl was only representative at hotel. She said the cleaning team already left for day. I requested manager contact information, won’t give out info, said that they would take my contact info and have manager contact me.

Total failure to provide adequate service. Staff young, immature, unfriendly, unable to deal with issues during day. No staff at night! Hidden fees. Quality below expectations is an and certainly way below cost of room.

Checked reviews and prices online then decided to choose Aspen Hotel. The price was a lot more than prices shown online so make sure to book with a third party for the cheaper price. It was clean and the staff was nice.

It was wonderful, most welcome and relaxing atmosphere. I particularly liked the older cleaning lady as she was happy in her work making it even more pleasant , so yeah as many stars 🌟 as I can give. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

The check-in process was a breeze, the staff were friendly, and the room was clean and comfortable. I have no complaints!

This is my go to hotel in Soldotna for an overnight stay. Quiet room at back of hotel overlooking Kenai river. Very clean and quiet room. No screaming kids. Easy parking out front. Typical Alaska room. On site self service laundry which is appreciated. Front desk helpful for local restaurants etc. No breakfast but there is a McDonalds across street. Kenai River Brewing is close by for evening food (recommended). Best reuben sandwich I ever had. Try their brown ale also.

Very clean and quiet place to stay and staff is friendly and helpful. Will stay again in the future. Very nice view of the river.

lots of shops and restaraunts nearby

I was pleasantly surprised by the rooms at this hotel, they were in great condition, large and well appointed. The beds were also really comfortable. The location was also really good, right across the street from a supermarket , shops and fast food restaurants. It was a great base for Coopers Landing hikes but Seward was also only an hour and a half away along with conveniences of Kenai. The laundry was also convenient although it costs $8 to wash and dry which is more than competitors.

The only downsides of this hotel is that the hot tub is frequently closed and housekeeping only comes once a week! We waited 3 days for the hot tub to open and then 2 days later they closed it again.

Overall it is a very nice hotel and I would stay again, just don’t expect for the hot tub to be open.

Called ahead to make sure the pool was open for the kids, was told it is. It was not. Would have booked a different hotel just because of that. It's why we called ahead. The TV glitched, had to turn it off and on every 15-20 minutes. There was used tissues in the bedside drawer. "Comforters" were scratchy and rough. Lobby gets locked down at night, so if you're catching an early flight and have to leave at 4am, you get to walk to the end of the building and then walk back around to the front of the building.

Right by the river. Absolutely beautiful location. I visited in the fall for a destination wedding. Small, clean, comfortable.

The property is very nice and well kept, the only think I did not like was that the pool and hot tub close at 9pm :( and the gym only has 1 bike a treadmill and seated bike. No dumbbells, kettle balls, or anything. Kind of a bummer if you are one to get some light exercise in or take advantage of a nice hot soak after a long day of exploring.

It was a nice place, close to a lot of places. Haley and Brylee were excellent.

Good stay

Friendly and respectful staff…Quiet and convenient location and close to the airport…Super clean room…Love the cookies at the counter in the afternoon…Great breakfast too… Will stay again 😊

Very clean and staff were friendly.

It offers everything I had expected - super friendly staff, nice and clean room, quiet. Since the facility is next to the Kenai River, it provides an excellent opportunity for leisure walks.

Only suggestion is to have sufficient hot coffee during the day.

Place was clean. Beds need replacing soon. Staff was friendly

Clean rooms. No breakfast. But they have a pool and hot tub. There is access to the kenai river boardwalk for fishing and also that leads to the downtown park area.

Great trip, nice hotel