Fox Kandy by Fox Resorts - Luxury in the Mist

Hotels
8.9 (672 reviews)
125 Richmond Hill Heerasgala , Kandy , lk

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Stunning views
Friendly and attentive staff
Well-designed and clean facilities
Cons:
Difficult access to hotel
Inconsistent value for money
Some rooms need updates

Categories

Cleanliness
8.4
Some reviews mentioned cleanliness could be improved.
Service
9.4
Staff were frequently praised as attentive and polite.
Location
9.4
Beautiful views and good location away from the chaos of Kandy.
Room Quality
8.9
Rooms described as spacious and well-furnished, with some noting they seemed a bit old.
Amenities
8.9
Amenities like the pool and restaurant settings received positive comments.
Value for Money
7.9
Some guests felt the pricing did not match the perceived value, especially for dinner.
Food and Beverage
8.9
Food quality was generally well-received, but some felt dinner options could be better.
Overall Experience
9.4
Overall enjoyment expressed with many guests looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:21

Property Description

City Views and Garden Access
Enjoy stunning city views from your room at Fox Kandy by Fox Resorts. Guests also have access to a beautiful garden and terrace to relax and unwind.

Modern Amenities
Experience comfort with air conditioning, flat-screen TV, Blu-ray player, and a private bathroom equipped with premium toiletries. The hotel also offers room service and free WiFi for your convenience.

Convenient Location
Located just 4.2 km from Ceylon Tea Museum, with Bogambara Stadium and Kandy City Center Shopping Mall nearby, Fox Kandy is the perfect choice for travelers seeking both tranquility and accessibility.

For a memorable stay in Kandy, book your room at Fox Kandy by Fox Resorts today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 672 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 9.4
R
Richard • couple • au
8
A quiet oasis from the busy Kandy streets
Pros:

The room was spacious and clean. The bathroom and bedrooms in particular. The staff were attentive and friendly. It was set in a lovely quiet location

Cons:

The wi fi needs improvement away from the main building.

2026-02-14 • via Nuitee
T
Travels • couple • lk
10
2026-02-14 • via Nuitee
Y
yoland • couple • fr
8
2026-02-13 • via Nuitee
K
Karen • family_with_children • gb
9
Pros:

A beautiful peaceful hotel with incredible views. Very attentive staff who were so friendly and couldn't do enough for you. The infinity pool was so lovely after a busy day of sightseeing. We ate in the restaurant twice which was also very good.

Cons:

We liked everything. The hotel is 20mins by tuk tuk up a very steep windy road - we loved being away from the craziness of the city and found it to be so tranquil but if you're looking for night life you need to be aware of this.

2026-02-11 • via Nuitee
J
Jens Laumark • family_with_children • dk
9
Fantastisk udsigt, i stille omgivelser.
Pros:

Fantastisk udsigt, placeret i stille omgivelser tæt på byen. De var gode til at arrangere day tours (vi havde en rigtig god og sød guide som hedder Chami)

Cons:

Lidt svært for nogle chauffører at komme op af den stejle bakke (de lokale har styr på det)

2026-02-10 • via Nuitee
L
Lisa • couple • gb
8
Fabulous. But too far out sadly
Pros:

Fabulous property
Lively rooms and bathroom great

Cons:

Too far out up a very steep hill

2026-02-08 • via Nuitee
W
William • couple • gb
7
Tortuous approach.
Pros:

Restaurant staff were friendly

Cons:

Basic room , had to request cleaning and towels after wet towels removed

Breakfast Ok but eggs were awful.

2026-02-08 • via Nuitee
M
Melanie • couple • de
10
Superschönes Hotel
Pros:

Tolles sauberes , ruhiges Zimmer mit tollem Ausblick , schicker Garten mit Pool , herzliches Personal und super leckeres Essen

Cons:

Nichts

2026-01-30 • via Nuitee
S
Simon • extended_group • gb
10
We stayed for 4 nights, but could easily have stayed longer. A wonderful hidden oasis in the mountains😁
Pros:

A beautifully presented boutique hotel, with stunning views as well as a very professional team of hotel staff, always willing to help & advise.

Cons:

Although the 3 miles journey from Kandy City to the Fox sometimes feels endless, the stunning views alone are well worth it, just make sure you hold your tuk tuk tightly.

2026-01-28 • via Nuitee
C
Charlie • couple • gb
10
Excellent stay - very relaxing just what we needed!
Pros:

Super friendly staff, delicious food, lovely pool relaxing area, massive room with stunning views and really cool music in the restaurant too!

Cons:

Nothing!

2026-01-28 • via Nuitee
S
Sophie • extended_group • fr
9
Top
Pros:

Magnifique hôtel au dessus de la ville de Kandy, au calme. Très bon buffet le soir et très bon petit déjeuner. Personnel au top

Cons:

Rien

2026-01-23 • via Nuitee
R
Ryan • family_with_children • ca
8
Great view
Pros:

It was solid. The breakfast could have used a bit more variety but otherwise it was a great experience

Cons:

Dinner selection

2026-01-20 • via Nuitee
S
Susie • couple • us
9
Beautiful location, nice accommodations
Pros:

Beautiful pool and views. Nice accommodations with a modern shower and AC. Helpful and friendly staff.

Cons:

The dinner was good but the value did not match the price.

2026-01-20 • via Nuitee
M
Menno • couple • nl
8
2026-01-19 • via Nuitee
R
Rabiah • couple • gb
10
Luxurious stay in the hills
Pros:

Really peaceful stay in the hills, but still very accessible to Kandy town (10 min tuktuk). This also means that the climate is cooler than the city centre, which was ideal to escape some of the heat. Clean, comfortable and large room and bathroom. We stayed in off peak season so got a great deal. There’s an infinity pool and wellness centre, which we enjoyed. Breakfast buffet and dinners were good & staff were lovely!

2026-01-19 • via Nuitee
C
ChristiaanP • family_with_children • nl
8
Mooie plek op de berg bij Kandy
Pros:

Mooie plek boven op de berg. Uitzicht prachtig.

Cons:

Beetje groot allemaal en eetzaal met massa toerisme.

2026-01-16 • via Nuitee
P
Patrick • family_with_children • it
10
Pros:

Really well kept rooms, nice and clean. The garden area is paradise like.
Special thanks to the housekeeping staff!

2026-01-13 • via Nuitee
S
Sébastien • couple • fr
9
2026-01-09 • via Nuitee
M
Max • couple • de
9
2026-01-06 • via Nuitee
T
Tobias Robarth • couple • no
7
Fint hotell men vi var uheldige med vårt opphold
Pros:

Beliggenheten var 20 min med bil unna Kandy sentrum, med en relativt dårlig vei opp fjellene. Til gjengjeld god utsikt. Rommet var fint, rent og bra. Personalet var snille og høflige.

Cons:

Vi var uheldige og hadde kakerlakker på rommet vårt.

2026-01-05 • via Nuitee