Fox Kandy by Fox Resorts - Luxury in the Mist

Hotels
8.9 (724 reviews)
125 Richmond Hill Heerasgala , Kandy , lk
+94 74 253 2186

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Stunning views
Friendly and attentive staff
Well-designed and clean facilities
Cons:
Difficult access to hotel
Inconsistent value for money
Some rooms need updates

Categories

Cleanliness
8.4
Some reviews mentioned cleanliness could be improved.
Service
9.4
Staff were frequently praised as attentive and polite.
Location
9.4
Beautiful views and good location away from the chaos of Kandy.
Room Quality
8.9
Rooms described as spacious and well-furnished, with some noting they seemed a bit old.
Amenities
8.9
Amenities like the pool and restaurant settings received positive comments.
Value for Money
7.9
Some guests felt the pricing did not match the perceived value, especially for dinner.
Food and Beverage
8.9
Food quality was generally well-received, but some felt dinner options could be better.
Overall Experience
9.4
Overall enjoyment expressed with many guests looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:21

Property Description

City Views and Garden Access
Enjoy stunning city views from your room at Fox Kandy by Fox Resorts. Guests also have access to a beautiful garden and terrace to relax and unwind.

Modern Amenities
Experience comfort with air conditioning, flat-screen TV, Blu-ray player, and a private bathroom equipped with premium toiletries. The hotel also offers room service and free WiFi for your convenience.

Convenient Location
Located just 4.2 km from Ceylon Tea Museum, with Bogambara Stadium and Kandy City Center Shopping Mall nearby, Fox Kandy is the perfect choice for travelers seeking both tranquility and accessibility.

For a memorable stay in Kandy, book your room at Fox Kandy by Fox Resorts today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIA

Location

Guest Reviews

8.9
Based on 724 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 9.4
S
Silvia • extended_group • it
8
Struttura molto bella, colazione abbondante e variegata. Posizione forse un po’ troppo scomoda rispetto al centro del pa
Pros:

Struttura molto bella, colazione abbondante e variegata

Cons:

Posizione forse un po’ troppo scomoda rispetto al centro del paese, ma vista mozzafiato!

2026-08-28 • via Nuitee
D
Diana • couple • co
8
Bien
Pros:

Definitivamente las instalaciones son muy bonitas y dan un descanso real lejos del bullicio de Kandy.

Cons:

La ubicacion es dificil para movilizarse, 100% dependiente de tuktuk y ademas para cenar solo hay opcion de buffet en el restaurante del hotel.

2026-08-28 • via Nuitee
Александр • couple • ru
10
Всё понравилось, местоположение уникальное
Pros:

Сервис

Cons:

В бассейн нужно установить нагреватель

2026-08-27 • via Nuitee
G
Grazia Antonietta • couple • it
8
2026-08-24 • via Nuitee
R
Ryan • family_with_children • gb
9
We only spent a night here but had a fantastic stay
Pros:

The views, pool and breakfast

2026-08-22 • via Nuitee
A
Antonietta • family_with_children • it
8
2026-08-20 • via Nuitee
A
Antonietta • family_with_children • it
9
A beautiful, well-kept green retreat in the Kandy hills with excellent dining, let down only by minor practical details.
Pros:

The property is beautiful and surrounded by lush greenery. It is clearly either very new or exceptionally well-maintained—the furnishings were immaculate and the bathroom was fantastic. Both dinner and breakfast were good, with breakfast offering a rich and varied selection. Since we only stayed for one night, we didn't have time to try the spa or full facilities, but overall it was a great stay.

Cons:

A few small details kept it from being a 10/10:
1-Unheated Pool: Kandy gets chilly in the late afternoon. Heating the pool would allow guests to enjoy it until it closes at 7:00 PM.
2-Bathroom Outlets: The power outlets in the bathroom didn't seem to provide enough power (or fit securely enough) to heat up a hair straightener properly
3-Location: While scenic, it is about 3 km up the hill from the city center. Walking into town in the evening isn't feasible as the mountain roads are unlit.

2026-08-20 • via Nuitee
B
Brunet • extended_group • fr
8
Hôtel très agréable
Pros:

La situation géographique

Cons:

La route pour y accéder

2026-08-16 • via Nuitee
J
Juliet • solo_traveller • gb
9
2026-08-15 • via Nuitee
S
Samu • couple • in
8
Good place to relax and rewind.
Pros:

Balcony door had a decent view overlooking the Kandy natural beauty. Since it’s sitting on a hill it is a good place to rewind and relax away from the busy life at work.

Cons:

Food could have been better and have more variety. Location is quite difficult to get to without the help of a taxi service for tourists.

2026-08-12 • via Nuitee
H
Helen • couple • gb
8
Great views.
Pros:

Great views, nice pool. Shower was amazing.

Cons:

We were encouraged to have the buffet on an evening even though we didn’t always want it. Fan and a/c in room very noisy and we were woken up early by staff cleaning outside the room

2026-08-12 • via Nuitee
S
suleman • solo_traveller • ae
9
Cons:

No proper breakfast, even when our booking was with breakfast there were very few options available.

The room window was not locking, even the maintenance stuff could not able to fix that.

2026-08-08 • via Nuitee
K
Kritish • couple • in
10
Pros:

Everting looks great, highly recommended

2026-08-05 • via Nuitee
A
aqeel • family_with_children • sa
9
2026-07-23 • via Nuitee
H
Hendrik • solo_traveller • de
10
2026-07-21 • via Nuitee
H
Hendrik • solo_traveller • de
10
Pros:

Wo soll ich anfangen, was für ein grandioses Hotel. Freundlichkeit der Mitarbeiter 10+, Ausblick 10+, Preis Leistung 10+, Sauberkeit 10+, Pool 10+, die Wahrscheinlichkeit, dass wir wiederkommen liegt bei 100%!
Vielen Dank für alles, weiter so.

Cons:

NOTHING

2026-07-20 • via Nuitee
L
Lobke • family_with_children • be
8
2026-07-06 • via Nuitee
A
ARISTEA • family_with_children • ae
7
2026-07-06 • via Nuitee
H
Harshika • couple • gb
6
Did not much satisfied
Pros:

Environment is beautiful

Cons:

Very limited choices of food for the breakfast menue
Very limited amenities for example no gym, sauna, steam room ect..

2026-07-05 • via Nuitee
P
Pavith • extended_group • au
10
Pros:

Really friendly staff and great service

2026-06-27 • via Nuitee