Fox Kandy by Fox Resorts - Luxury in the Mist

Hotels
8.9 (685 reviews)
125 Richmond Hill Heerasgala , Kandy , lk

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Stunning views
Friendly and attentive staff
Well-designed and clean facilities
Cons:
Difficult access to hotel
Inconsistent value for money
Some rooms need updates

Categories

Cleanliness
8.4
Some reviews mentioned cleanliness could be improved.
Service
9.4
Staff were frequently praised as attentive and polite.
Location
9.4
Beautiful views and good location away from the chaos of Kandy.
Room Quality
8.9
Rooms described as spacious and well-furnished, with some noting they seemed a bit old.
Amenities
8.9
Amenities like the pool and restaurant settings received positive comments.
Value for Money
7.9
Some guests felt the pricing did not match the perceived value, especially for dinner.
Food and Beverage
8.9
Food quality was generally well-received, but some felt dinner options could be better.
Overall Experience
9.4
Overall enjoyment expressed with many guests looking forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:21

Property Description

City Views and Garden Access
Enjoy stunning city views from your room at Fox Kandy by Fox Resorts. Guests also have access to a beautiful garden and terrace to relax and unwind.

Modern Amenities
Experience comfort with air conditioning, flat-screen TV, Blu-ray player, and a private bathroom equipped with premium toiletries. The hotel also offers room service and free WiFi for your convenience.

Convenient Location
Located just 4.2 km from Ceylon Tea Museum, with Bogambara Stadium and Kandy City Center Shopping Mall nearby, Fox Kandy is the perfect choice for travelers seeking both tranquility and accessibility.

For a memorable stay in Kandy, book your room at Fox Kandy by Fox Resorts today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 685 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 9.4
Y
Yousra • couple • sa
9
Closey, relaxing staying
Pros:

The location is amazing, you can watch beautiful sunrise from you room
Pool view is amazing

Cons:

Breakfast can be better

2026-03-30 • via Nuitee
A
Alexandre • couple • fr
8
Pros:

Les repas étaient très bien

Cons:

La climatisation qui donne directement sur le lit et qui était trop froide malgré les réglages.

2026-03-28 • via Nuitee
S
Signe F • family_with_children • dk
7
2026-03-16 • via Nuitee
T
Tim • couple • gb
10
Amazing location. Hard to get to but well worth it for the incredible views out over Kandy.
2026-03-15 • via Nuitee
M
Maria • extended_group • nl
9
Amazing views from hotel room to the mountains
Pros:

Loved staying at the Fox Resort. It's a hotel which is a bit up in the hills (you need to go up by tuktuk at least) so the views to the mountains are amazing. The hotel staff was very friendly and the restaurant was delicious! The rooms are very well equiped, the beds are comfy and the airco works great! The bathroom is also great. The best was to take a swim at the pool with those spectacular views. Highly recommended!

Cons:

Nothing wrong

2026-03-15 • via Nuitee
M
Mohammed • family_with_children • lk
10
2026-03-14 • via Nuitee
H
halil ibrahim • family_with_children • tr
10
Otele ulaşım çok zor. Bizim aracımız hibrit bir araç olduğu için yarı yoldan dönmek zorunda kaldık. Çok fazla dik yokuş
Pros:

Restoranı çok güzel. Odaların manzarası çok güzel. Yataklar çok konforlu. Havuzu ve manzarası çok güzel.
Çocuk yatağı istedik. Gelip 5 dk içerisinde kurdular. Odalar ve duş çok temiz. Çalışanlar her zaman güleryüzlü ve yardımsever.

Cons:

Hizmet kalitesi çok üst düzey. Sri lanka da çok fazla bu tarz tesis yok.

2026-03-12 • via Nuitee
C
Claudio • couple • it
9
2026-03-06 • via Nuitee
J
Jennifer • family_with_children • gb
7
Pros:

Pool was lovely, the room was comfortable and there was a nice view.
Very steep to get to the property.

Cons:

Very slow service in the restaurant and not attentive.
I didn't think the hotel was as luxurious as I was expecting.
Poor cocktail menu.

2026-03-05 • via Nuitee
J
Jean-luc • family_with_children • fr
10
Tt était au top
Pros:

Tout il est parfait

Cons:

Rien

2026-03-04 • via Nuitee
M
Maeva • couple • ch
8
2026-02-23 • via Nuitee
B
beena • couple • gb
3
Don’t bother to stay here
Pros:

Location was nice

Cons:

Bedsheets were old and bad quality and food was bland and cold when served

2026-02-22 • via Nuitee
J
Jianyun • couple • cn
10
风景特别好，早晚餐都是自助餐，特别丰盛，推荐！
Pros:

早餐特别丰富，晚餐是自助餐也很值得品尝，在山上，风景特别优美

2026-02-22 • via Nuitee
R
Richard • couple • au
8
A quiet oasis from the busy Kandy streets
Pros:

The room was spacious and clean. The bathroom and bedrooms in particular. The staff were attentive and friendly. It was set in a lovely quiet location

Cons:

The wi fi needs improvement away from the main building.

2026-02-14 • via Nuitee
T
Travels • couple • lk
10
2026-02-14 • via Nuitee
Y
yoland • couple • fr
8
2026-02-13 • via Nuitee
K
Karen • family_with_children • gb
9
Pros:

A beautiful peaceful hotel with incredible views. Very attentive staff who were so friendly and couldn't do enough for you. The infinity pool was so lovely after a busy day of sightseeing. We ate in the restaurant twice which was also very good.

Cons:

We liked everything. The hotel is 20mins by tuk tuk up a very steep windy road - we loved being away from the craziness of the city and found it to be so tranquil but if you're looking for night life you need to be aware of this.

2026-02-11 • via Nuitee
J
Jens Laumark • family_with_children • dk
9
Fantastisk udsigt, i stille omgivelser.
Pros:

Fantastisk udsigt, placeret i stille omgivelser tæt på byen. De var gode til at arrangere day tours (vi havde en rigtig god og sød guide som hedder Chami)

Cons:

Lidt svært for nogle chauffører at komme op af den stejle bakke (de lokale har styr på det)

2026-02-10 • via Nuitee
W
William • couple • gb
7
Tortuous approach.
Pros:

Restaurant staff were friendly

Cons:

Basic room , had to request cleaning and towels after wet towels removed

Breakfast Ok but eggs were awful.

2026-02-08 • via Nuitee
L
Lisa • couple • gb
8
Fabulous. But too far out sadly
Pros:

Fabulous property
Lively rooms and bathroom great

Cons:

Too far out up a very steep hill

2026-02-08 • via Nuitee