Hayes Street Hotel Nashville Downtown

Hotels
8 (5311 reviews)
1909 Hayes Street , Nashville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Hidden parking fees
Complaints about breakfast

Categories

Cleanliness
7.25
Cleanliness concerns were noted regarding dirty bathrooms, bugs, and maintenance issues.
Service
9.25
Most reviews mentioned friendly staff, though some complaints about rudeness were noted.
Location
9.25
Many reviews praised the great location and easy access to nearby attractions.
Room Quality
7.75
Room comfort was mentioned positively, but issues like bugs and maintenance detracted from the experience.
Amenities
7.75
Amenities were satisfactory but limited, with issues around parking fees and no microwave.
Value for Money
7.25
Hidden fees and unexpected costs were frequently mentioned, affecting perceived value.
Food and Beverage
7.25
Breakfast variety was criticized, with complaints about staff attitude and limited options.
Overall Experience
8.25
Mixed reviews overall, but many positive aspects noted alongside significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:56

Property Description

Prime Location near Vanderbilt University
Located less than a mile from Vanderbilt University in downtown Nashville, The Hayes Street Hotel offers convenience and comfort for your stay in the city.

Modern Amenities for a Comfortable Stay
Each room features a flat-screen HDTV, premium cable channels, a small refrigerator, and a coffee maker, ensuring you have everything you need for a relaxing stay.

Convenient Facilities and Services
Enjoy access to the fitness center, 24-hour business center, and valet dry cleaning services during your stay at the hotel, making your visit hassle-free.

Experience the best of Nashville with attractions like the Country Music Hall of Fame and Museum, Grand Ole Opry, and Nashville International Airport just a short drive away.

Book your stay at The Hayes Street Hotel now for a memorable Nashville experience.

Important information:

When booking 5 or more rooms, guests will need to contact the hotel for group sales department. Guests can’t book multiple reservations with the threshold of 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 5311 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 8.25
D
Deborah • couple • ie
7
Good location/ nice n chilled hotel. Room is very big and air con was great!
Pros:

It was quite a small hotel just on the outskirts of town. About 20 mins walk to broadway.

Cons:

We were there for 4 nights and had to pay $200 deposit on card. No clean towels and Room wasn’t cleaned since we arrived.

2026-04-16 • via Nuitee
D
Dia • solo_traveller • us
8
Cute spot. I'd stay again
Pros:

Nice rooms. Location made it easy to get places with users or scooters.

Cons:

Most staff was really nice but one person seemed annoyed when we shared that certain items ran out during breakfast.

2026-04-16 • via Nuitee
T
Tom • solo_traveller • de
9
Pros:

Big rooms, very clean

Cons:

All plastic breakfast, 1 pound of waste each morning…

2026-04-16 • via Nuitee
A
Angelina • family_with_children • us
10
2026-04-15 • via Nuitee
S
Stodola • couple • us
8
Good value
Pros:

Good

Cons:

No comment

2026-04-15 • via Nuitee
L
Lee • solo_traveller • gb
7
Pros:

Average hotel

2026-04-14 • via Nuitee
B
Baran • solo_traveller • us
10
2026-04-13 • via Nuitee
C
Christine • couple • nz
9
2026-04-11 • via Nuitee
C
Carl • solo_traveller • us
10
2026-04-10 • via Nuitee
B
Braelyn Dale • extended_group • us
10
2026-04-10 • via Nuitee
K
Kristen • extended_group • us
7
Cons:

Had to request room service

2026-04-09 • via Nuitee
H
Hortencia • couple • us
10
2026-04-09 • via Nuitee
E
Erin • couple • us
9
Other than skimping on the provisions, it’s a nice, clean stay. Plus there’s a self-park garage next door & the poss
Cons:

Negatives:
— The coffee in room was poor quality and the powdered creamer was confirmed that the hotel wasn’t at all interested in spending a dime on the extras.
— The soap, shampoo, etc, provided was the tiniest amount possible. For two people to shower, we add to pound the baby-sized bottles to get every last dribble. Would it have broken the bank to provide normal size
hotel bottles?

2026-04-07 • via Nuitee
• extended_group • us
8
2026-04-06 • via Nuitee
R
Roni • family_with_children • il
10
2026-04-05 • via Nuitee
D
Diaz • couple • us
10
I absolutely loved this location and would stay here again.
Pros:

The location was great and staff were very friendly! My room was spacious and the hotel was clean.

Cons:

The extra pillow in the drawer was stained and I did not use it but it was not a big deal at all because the pillows on the bed were clean.

2026-04-03 • via Nuitee
J
Judith Golubich • couple • at
8
2026-04-03 • via Nuitee
T
Timo • extended_group • de
8
2026-04-02 • via Nuitee
Светослав • family_with_children • bg
9
Pros:

Местоположението е прекрасно - на пешеходно разстояние от сърцето на града. Персонала е любезен и отзивчив. Стаята е топла и чиста.

Cons:

Прозореца в стаята не се отваря и въздуха е много спарен. Разчита се единствено на климатика, но той не вкарва свеж въздух. За 3 дни нито един път не минаха да изхвърлят кошчето.

2026-04-02 • via Nuitee
C
Cox • couple • us
10
2026-04-02 • via Nuitee