Hayes Street Hotel Nashville Downtown

Hotels
8 (5215 reviews)
1909 Hayes Street , Nashville , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Hidden parking fees
Complaints about breakfast

Categories

Cleanliness
7.25
Cleanliness concerns were noted regarding dirty bathrooms, bugs, and maintenance issues.
Service
9.25
Most reviews mentioned friendly staff, though some complaints about rudeness were noted.
Location
9.25
Many reviews praised the great location and easy access to nearby attractions.
Room Quality
7.75
Room comfort was mentioned positively, but issues like bugs and maintenance detracted from the experience.
Amenities
7.75
Amenities were satisfactory but limited, with issues around parking fees and no microwave.
Value for Money
7.25
Hidden fees and unexpected costs were frequently mentioned, affecting perceived value.
Food and Beverage
7.25
Breakfast variety was criticized, with complaints about staff attitude and limited options.
Overall Experience
8.25
Mixed reviews overall, but many positive aspects noted alongside significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:56

Property Description

Prime Location near Vanderbilt University
Located less than a mile from Vanderbilt University in downtown Nashville, The Hayes Street Hotel offers convenience and comfort for your stay in the city.

Modern Amenities for a Comfortable Stay
Each room features a flat-screen HDTV, premium cable channels, a small refrigerator, and a coffee maker, ensuring you have everything you need for a relaxing stay.

Convenient Facilities and Services
Enjoy access to the fitness center, 24-hour business center, and valet dry cleaning services during your stay at the hotel, making your visit hassle-free.

Experience the best of Nashville with attractions like the Country Music Hall of Fame and Museum, Grand Ole Opry, and Nashville International Airport just a short drive away.

Book your stay at The Hayes Street Hotel now for a memorable Nashville experience.

Important information:

When booking 5 or more rooms, guests will need to contact the hotel for group sales department. Guests can’t book multiple reservations with the threshold of 5 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 5215 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 7.25
Overall Experience: 8.25
K
Kellie • extended_group • ie
8
2026-02-14 • via Nuitee
S
samanthaboyd1 • Couples • Northern Ireland
8
Comfortable nights sleep
Pros:

Lovely friendly service the room.the room was well sound proofed and comfortable night's sleep. I enjoy looking out the large window . The breakfast was nice, you could make your own waffles , Bagels cream cheese, scrambled eggs ,sausage and wee muffins.
You could walk to downtown but was quite boring walk so we just used ubers for about 10 dollars .
Lots of bars and restraunts close by

2026-02-12 • via Tripadvisor
G
Gargurevich-Olivera • couple • us
10
2026-02-11 • via Nuitee
J
Jill • couple • us
8
Pros:

Price was very good for the room but not a fan of parking prices

2026-02-11 • via Nuitee
K
kahlia • family_with_children • us
8
Great location and restaurant was in walking distance
Pros:

Location and price

Cons:

No complaints

2026-02-09 • via Nuitee
D
darlene • couple • us
8
Average no services
Pros:

Staff eas friendly and helpful

Cons:

There is no bar
Breakfast was the same everyday
Shampoo n conditioner and soap in the room was just enough for one person for a single use
Rooms were not cleaned or offered to be cleaned ever
Had to seek out desk clerk for clean towels and soaps and was told they were the only staff
This used to be a better hotel

2026-01-29 • via Nuitee
B
Brandon • solo_traveller • us
8
2026-01-28 • via Nuitee
Y
Yashajel • couple • us
7
2026-01-28 • via Nuitee
M
martin • family_with_children • us
10
2026-01-23 • via Nuitee
C
Cassidy • couple • us
10
2026-01-21 • via Nuitee
S
Susan • couple • us
8
2026-01-20 • via Nuitee
L
Lorie • solo_traveller • us
10
2026-01-20 • via Nuitee
S
Sherry • extended_group • us
10
Had a great experience. Located in a great place.
2026-01-20 • via Nuitee
J
Jennifer • couple • us
10
2026-01-20 • via Nuitee
F
Francesco • solo_traveller • it
8
2026-01-20 • via Nuitee
S
Susan • solo_traveller • gb
10
Pros:

Staff very helpful and friendly. Room was massive and very comfortable

Cons:

My water pressure was a bit off

2026-01-20 • via Nuitee
R
Richard • extended_group • us
1
2026-01-20 • via Nuitee
T
Trevor • couple • us
10
2026-01-20 • via Nuitee
K
Kerri • family_with_children • us
10
2026-01-20 • via Nuitee
T
Teresa • extended_group • us
8
2026-01-20 • via Nuitee