Wyndham Panbil Batam

Hotels
Wyndham Hotels & Resorts
9.4 (288 reviews)
Jl Ahmad Yani, Batam, Batam Island, 29433 , Batam , ID

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Nature reserve
Express check-out
Fireplace in lobby
Guest education on local ecosystems and culture
Free WiFi
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent Service
Clean and Comfortable Rooms
Cons:
Buffet cleaning needs improvement

Categories

Cleanliness
9.33
Rooms are reported to be clean and well-maintained.
Service
10
Staff are friendly, helpful, and provide outstanding hospitality.
Location
9.3
Location is noted to be perfect with easy access to the ferry terminal.
Room Quality
9.34
Rooms described as nice, clean, and comfortable.
Amenities
9.29
Facilities are elegant and impeccably maintained.
Value for Money
8.82
Good value for the luxury experience provided.
Food and Beverage
9.28
Breakfast buffet is delicious with a good spread.
Overall Experience
9.83
Overall stay was excellent with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:59

Property Description

Spa and Wellness Amenities
Unwind with massages, body treatments, and facials at the full-service spa. Take a dip in the outdoor pool or relax in the sauna for ultimate relaxation.

Recreational Opportunities
Stay active at the fitness center or enjoy a leisurely swim in the outdoor pool. Additional activities include babysitting services and complimentary shuttles for shopping trips.

Dining and Entertainment Options
Indulge in delicious meals at Oasis or grab a quick bite at the coffee shop. Sip on refreshing drinks at the poolside bar or one of the two bars/lounges.

Important information:

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9.4
Based on 288 reviews
Cleanliness: 9.33
Service: 10
Location: 9.3
Room Quality: 9.34
Amenities: 9.29
Value for Money: 8.82
Food and Beverage: 9.28
Overall Experience: 9.83
6
686nurf Family
10
Service of wyndham panbil
Pros:

Stayed in the hotel to celebrate new years with the wife and qe had a wonderful stay. The staffs were all very friendly throughout the stayed and was willing to hellp at any given point in time. Will definitwly recommend to others. Cant wait to come again.

2026-01-02 via Tripadvisor
Z
zeeham Family
10
Best hotel to stay
Pros:

This is indeed a great hotel which i can give the best review. From the front entrance. Lobby managers and staffs, servers, bellboys, etc... all are just great service given by them. Even tho its my 1st time staying here they are treating us as a very special person with great hospitality. Thanks to all the staff. And new year eve is just great hosted by the staffs and the buffet dinner was so deliciouso which i cant explain. Thanks staffs will definately come back again.....

2026-01-01 via Tripadvisor
R
Relax16152247624 Family
10
Had the breakfast buffet for all 6 days, really enjoyed the food and the service for all 6 days :)
Pros:

Great atmosphere, very good service! Received great service from Luciana during our breakfast on the 5th day :) Rooms are great as well, very clean and they have good amenities. Loved my stay!

2025-12-30 via Tripadvisor
H
hafizale2025 Family
8
Impressive Review
Pros:

Great hotel and hospitality , and the breakfast was great too, but it could have been great if the refrigerator really does it purpose. It’s not that cold and that ticks me a bit.

2025-12-28 via Tripadvisor
R
R4665PNlouisej Family
10
Good place, breakfast Good spread.
Pros:

Very good

Fajitas trainee very polite and helpful.
All staff in thus hotel very helpful and polite.
Nice ambience.
Not noisy.

2025-12-28 via Tripadvisor
S
SadiahFarag Family Singapore
10
An Amazing stay at Wyndham Panbil Batam
Pros:

⭐️⭐️⭐️⭐️⭐️
Wyndham Panbil Batam truly delivers a five-star experience in every sense. The hotel is elegant, peaceful, and impeccably maintained, with excellent facilities and a very comfortable atmosphere. What truly stood out was the exceptional service at the front desk. Felix and Rozi were highly professional, warm, and genuinely friendly, with impeccable manners that made check-in and every interaction smooth and pleasant. Their hospitality reflects the high standards of this hotel. I felt very well taken care of throughout my stay. Highly appreciated, highly recommended, and I would definitely return without hesitation.

2025-12-27 via Tripadvisor
S
Suriazhuri Family
10
Wyndham wonderland
Pros:

Luxurious and cosy 5 star hotel. Felix and Rozi made us feel so welcome! Location is perfect. Only 15 minutes drive to ferry terminal. The minister suite is a dream! Spacious and absolutely comfortable. The peranakan food at the ground floor restaurant is amazing and value for money.

2025-12-27 via Tripadvisor
S
saufih2025 Family
10
Good Service
Pros:

Is a good experience to stay with Panbil Hotel. The customer service is tip top. I miss the Ferrari with park at hotel lobby. Thanks for everything. We will come again next time. Cheers and Marry Christmas.

2025-12-26 via Tripadvisor
W
wangy821 Family
10
Excellent
Pros:

An excellent stay with a spacious environment, outstanding hospitality, and variety choices of tasty breakfast.
Kudos to Luciana for the attentive service.✨

2025-12-26 via Tripadvisor
A
A3339ZEmarinaa Couples
10
Awesome
Pros:

All staffs are very helpful with all my requests. Indah, one of the staff also very warm and humble on assisting us. The room also clean and cozy.

2025-12-26 via Tripadvisor
P
Paradise34058775756 Couples
10
Panbil Residences Service Apartment (Recommended!)
Pros:

Hotel room was nice, clean and comfortable. Hotel breakfast was good and the waitress Lusiana was friendly . Highly recommend Panbil Service Apartment!

2025-12-26 via Tripadvisor
6
658eddyt Family
10
Wyndom Panbil
Pros:

good experience, recommended place with clean and have a good food. Good service from the staff, special staff Nabila always give her best support and service.

2025-12-26 via Tripadvisor
5
550khanzar Family
10
Bu Leli
Pros:

Overall it’s amazing but the food can be a little adjusted to an Indonesia taste. The staff is kind and friendly. One of the staff especially Indah greeted us and was very welcoming, great service .

2025-12-26 via Tripadvisor
F
Fearless18885739215 Family
10
Awesome
Pros:

Staff are great. Wide variety of choices. Only thing is the cleanliness of the buffet areas need to be taken care of to ensure hygiene.

2025-12-26 via Tripadvisor
3
34ellyn Family
10
Breakfast in Panbill Apartment
Pros:

I enjoyed staying here and I had a pleasant experience. There are variety of foods to choose from for breakfast, it was yummy!

2025-12-26 via Tripadvisor
S
Storyteller759218 Family
10
Wyndham Panbil…a great stay!!!
Pros:

This ia our 4th stay but first time after the Wyndham took over. Room is great!!! The staff are polite and attentive. The bed is ao comfy!! The hotel lobby had a fantastic makeover.

2025-12-26 via Tripadvisor
M
muhammadnurhidayatbn Family
8
Family family
Pros:

I had good experience at Wndhym Panbil and would recommend others to stay here to spend their holidays with their family as it is family friendly

2025-12-25 via Tripadvisor
8
821ain Friends getaway
10
Awesome experience - helpful staffs
Pros:

Felix, Rozi & Firman did a very good job in providing services! Welcoming, helpful & warmth. The room is great, the garden view is superb. Definitely gonna stay here again in future!

2025-12-25 via Tripadvisor
H
Happiness17569661495 Family
10
Nice
Pros:

The stay was pleasant and the staff are friendly especially May, Mutya and Fitri. We had a fun time and the facilities especially the swimming
Pool was really nice

2025-12-24 via Tripadvisor
Y
Y1470NZchrisc Couples
10
We enjoy and have a good time
Pros:

The staff are very polite and the hotel has good service and accommodating to the people who wants to stay. Nice Hotel....

2025-12-24 via Tripadvisor