Hotel El Jardin

Hotels
8.6 (2383 reviews)
Calle 7 # 5-22 , Salento , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Room heating problems

Categories

Cleanliness
8.39
Some concerns about room cleanliness were noted; generally clean but with some service lapses.
Service
9.26
Multiple comments praised the friendliness and professionalism of the staff.
Location
9.2
Guests appreciated the convenient location and good views.
Room Quality
8.25
Mixed feedback with complaints about noise and the need for better room conditions.
Amenities
7.78
Limited amenities noted such as lack of proper heating and no water provided.
Value for Money
8.44
Some guests felt the breakfast pricing was a bit misleading.
Food and Beverage
8.59
Breakfast received mixed reviews; some enjoyed it while others found it inadequate.
Overall Experience
8.86
Many guests overall enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:41

Property Description

Welcome to Hotel El Jardin, your oasis in Salento! Nestled in the heart of the city, our hotel offers a perfect blend of comfort and convenience.

Unwind in Nature: With a lush garden and a charming terrace, Hotel El Jardin provides a serene escape from the hustle and bustle of everyday life.

Exceptional Service: Our 24-hour front desk and tour desk are always at your service to ensure a seamless and memorable stay.

Convenience at Your Fingertips: Enjoy complimentary WiFi, luggage storage, and laundry facilities during your time with us.

Experience the beauty of Salento with us at Hotel El Jardin. Book now for an unforgettable stay!

Important information:

Please keep in mind that reservation payments are made at our establishment; there are no virtual payment methods available. If you receive automated payment requests, do not respond; contact us directly.

This property is pet-friendly; bring your small or medium pet. Big pets are not allowed.

Please note that pets will incur an additional charge of COP 40,000 per night, per pet.

Please note that the Twin Room can only be accessed via a short flight of stairs.

Please note that the Twin Room may not be suitable for guests with reduced mobility.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2383 reviews
Cleanliness: 8.39
Service: 9.26
Location: 9.2
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.44
Food and Beverage: 8.59
Overall Experience: 8.86
E
EUGENIU • couple • ro
10
Unique experience and great hotel
Pros:

Hotel was great and offer a unique experience just to be able to live in such property

Cons:

No issues

2026-05-09 • via Nuitee
S
Sze wing Megan • solo_traveller • ca
10
Good value
Pros:

Everything except wifi

Cons:

Wifi - but if you get your own e-sim/data plan, then it will be fine

2026-05-09 • via Nuitee
S
Sergio arbelo • solo_traveller • es
7
Bien calidad precio
Pros:

El desayuno estaba bastante bien.
El atendimiento es bastante bueno
La habitaciones: Las camas son comodas pero el sillon es muy incomodo, echamos en falta algo para poder dejar ropa, alguna estanteria o armario.
En la parte alta de la puerta tiene una rendija que entra frio y mosquitos. Y la claridad tambien.
Limpieza buena

Cons:

Sillon cama incomodo
Falta de mobiliario en la habitacion (armario o estanteria)

2026-05-08 • via Nuitee
B
BEATRIZ • family_with_children • es
10
Pros:

Los colores, las vistas, el desayuno

Cons:

Ruidoso por las noches por los animales

2026-05-08 • via Nuitee
C
Cristian • couple • co
10
Pros:

Su ubicación

2026-05-07 • via Nuitee
M
Marta • solo_traveller • es
9
Pros:

Hotel bien situado cerca de la calle real, cómodo y con buenas vistas desde el balcón, aunque nuestra habitación estaba en el segundo piso.

Cons:

El desayuno no era el punto fuerte, aunque estaba bien y según la habitación que escojas puedes o no disfrutar de las vistas, pero en líneas generales es una buena opción.

2026-05-06 • via Nuitee
L
Liliana Cano • solo_traveller • co
10
Pros:

Muy lindo y agradable lugar

2026-05-06 • via Nuitee
D
daniela • extended_group • cl
10
Cómoda
Pros:

Increíble ! Martha super antenta en todo, desde la reserva hasta el final!

Cons:

El agua caliente en la habitación no era regular

2026-05-05 • via Nuitee
M
Milena • family_with_children • co
10
Pros:

Muy amplia y cómoda la habitación

Cons:

El desayuno era muy poquito

2026-05-05 • via Nuitee
Y
Yamile • family_with_children • co
10
2026-05-05 • via Nuitee
B
Bruno • couple • pt
8
2026-05-04 • via Nuitee
A
Alexander • couple • co
10
Pros:

Las instalaciones son muy bonitas.

Cons:

Nada. Todo estaba muy bien.

2026-05-04 • via Nuitee
A
Alejandro Corrales • solo_traveller • co
8
Pros:

Buena ubicación

Cons:

La televisión no funcionaba y no nos dieron solución

2026-05-03 • via Nuitee
W
Walter • solo_traveller • co
9
Cons:

Que no se pueda pagar con tarjeta o transferencias, solo efectivo

2026-05-03 • via Nuitee
L
Luis Fernando • extended_group • us
8
2026-05-03 • via Nuitee
P
Patricia • couple • es
9
Sentirte en una hacienda colombiana y amanecer con el ruido de los gallos rodeado de naturaleza al lado del centro
Pros:

Que es precioso y está súper cerca del pueblo

Cons:

El baño era muy pequeño

2026-05-02 • via Nuitee
J
John • couple • gb
8
2026-05-02 • via Nuitee
C
Catalina • solo_traveller • co
7
2026-05-02 • via Nuitee
C
Catalina • solo_traveller • co
6
2026-05-02 • via Nuitee
R
Rene • couple • us
10
2026-05-02 • via Nuitee