Hotel El Jardin

Hotels
8.6 (2460 reviews)
Calle 7 # 5-22 , Salento , co

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Room heating problems

Categories

Cleanliness
8.39
Some concerns about room cleanliness were noted; generally clean but with some service lapses.
Service
9.26
Multiple comments praised the friendliness and professionalism of the staff.
Location
9.2
Guests appreciated the convenient location and good views.
Room Quality
8.25
Mixed feedback with complaints about noise and the need for better room conditions.
Amenities
7.78
Limited amenities noted such as lack of proper heating and no water provided.
Value for Money
8.44
Some guests felt the breakfast pricing was a bit misleading.
Food and Beverage
8.59
Breakfast received mixed reviews; some enjoyed it while others found it inadequate.
Overall Experience
8.86
Many guests overall enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:41

Property Description

Welcome to Hotel El Jardin, your oasis in Salento! Nestled in the heart of the city, our hotel offers a perfect blend of comfort and convenience.

Unwind in Nature: With a lush garden and a charming terrace, Hotel El Jardin provides a serene escape from the hustle and bustle of everyday life.

Exceptional Service: Our 24-hour front desk and tour desk are always at your service to ensure a seamless and memorable stay.

Convenience at Your Fingertips: Enjoy complimentary WiFi, luggage storage, and laundry facilities during your time with us.

Experience the beauty of Salento with us at Hotel El Jardin. Book now for an unforgettable stay!

Important information:

Please keep in mind that reservation payments are made at our establishment; there are no virtual payment methods available. If you receive automated payment requests, do not respond; contact us directly.

This property is pet-friendly; bring your small or medium pet. Big pets are not allowed.

Please note that pets will incur an additional charge of COP 40,000 per night, per pet.

Please note that the Twin Room can only be accessed via a short flight of stairs.

Please note that the Twin Room may not be suitable for guests with reduced mobility.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2460 reviews
Cleanliness: 8.39
Service: 9.26
Location: 9.2
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.44
Food and Beverage: 8.59
Overall Experience: 8.86
D
Darren • solo_traveller • ie
9
2026-06-27 • via Nuitee
M
María Alejandra • extended_group • co
8
2026-06-26 • via Nuitee
F
Fernando • couple • es
9
Para repetir
Pros:

Todo súper bien, repetiría sin dudarlo

Cons:

No olviden unos tapones para no despertarse a las 4 de la mañana con los cantos de los gallos, yo fui precavido, menos mal jijiji

2026-06-25 • via Nuitee
D
Daniela • couple • co
10
Pros:

todo bien

Cons:

todo bien

2026-06-24 • via Nuitee
I
Ivan • solo_traveller • co
10
Pros:

La ubicación, la atención, las instalaciones, el desayuno

2026-06-24 • via Nuitee
O
oñoro gamez • couple • co
10
Excelente todo
Pros:

Todos los recomendado

Cons:

No fue genial

2026-06-23 • via Nuitee
G
Gloria • solo_traveller • es
10
Pros:

Todo es hermoso 😁

2026-06-23 • via Nuitee
J
juan sebastian • couple • es
10
Pros:

Muy bien ubicado, atención excelente

2026-06-22 • via Nuitee
D
Damiano Viola • solo_traveller • it
10
2026-06-22 • via Nuitee
D
Damiano Viola • solo_traveller • it
10
Perfect choice in Salento!
Pros:

Central location, nice and well decorated hotel interiors, tasty breakfast, and cozy rooms

2026-06-22 • via Nuitee
B
Bruce • extended_group • se
8
2026-06-22 • via Nuitee
C
Carolina • couple • co
10
Una estadía excepcional
Pros:

La ubicación, la limpieza y la comodidad. El restaurante era delicioso.

Cons:

No tengo quejas

2026-06-22 • via Nuitee
A
alba xirinachs vilà • solo_traveller • es
9
Estància molt bona
Pros:

Personal amable, bon esmorzar, bona ubicació i
Parquing

2026-06-21 • via Nuitee
C
Carolina • family_with_children • co
8
2026-06-21 • via Nuitee
J
Julian • couple • de
8
2026-06-21 • via Nuitee
N
Nadine • solo_traveller • ch
8
Sehr gute Lage in ruhiger Gegend
Pros:

Gute Lage in 2 Minuten am Hauptplatz, gutes Zimmer mit bequemen Betten, ruhig und schöner Garten.

Cons:

Wir mussten seeehr lange auf warmes Wasser beim Dischen warten. Sie machen dich darauf aufmerksam, nicht zu viel Wasser zu gebrauchen. Aber bis es warm wird, dauert es 5 Minuten. Der Kaffe zum Frühstück hat uns nicht geschmeckt. Ansonsten war das Frühstück für den Preis okay.

2026-06-21 • via Nuitee
D
Diana • extended_group • co
10
Experiencia fabulosa
Pros:

Habitación

Cons:

Nada

2026-06-21 • via Nuitee
J
Javier • solo_traveller • co
8
Pros:

La ubicación

Cons:

La recepcionista poco amable

2026-06-21 • via Nuitee
M
Mejia • solo_traveller • co
10
Pros:

La vista, el servicio del personal, las instalaciones en general todo super bien

Cons:

Todo muy bien

2026-06-19 • via Nuitee
J
Juan Guillermo • couple • co
8
Muy lindo y bien ubicado
Pros:

El desayuno incluido es muy rico, el personal muy atento, las instalaciones muy lindas y la ubicación excelente

Cons:

El aseo de las habitaciones, las cobijas no estaban limpias, pelos por todas partes, cucarachas pequeñitas en los baños, en general el piso no se sentía limpio del todo.

2026-06-19 • via Nuitee