Hotel El Jardin

Hotels
8.6 (2214 reviews)
Calle 7 # 5-22 , Salento , co

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise issues
Room heating problems

Categories

Cleanliness
8.39
Some concerns about room cleanliness were noted; generally clean but with some service lapses.
Service
9.26
Multiple comments praised the friendliness and professionalism of the staff.
Location
9.2
Guests appreciated the convenient location and good views.
Room Quality
8.25
Mixed feedback with complaints about noise and the need for better room conditions.
Amenities
7.78
Limited amenities noted such as lack of proper heating and no water provided.
Value for Money
8.44
Some guests felt the breakfast pricing was a bit misleading.
Food and Beverage
8.59
Breakfast received mixed reviews; some enjoyed it while others found it inadequate.
Overall Experience
8.86
Many guests overall enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:41

Property Description

Welcome to Hotel El Jardin, your oasis in Salento! Nestled in the heart of the city, our hotel offers a perfect blend of comfort and convenience.

Unwind in Nature: With a lush garden and a charming terrace, Hotel El Jardin provides a serene escape from the hustle and bustle of everyday life.

Exceptional Service: Our 24-hour front desk and tour desk are always at your service to ensure a seamless and memorable stay.

Convenience at Your Fingertips: Enjoy complimentary WiFi, luggage storage, and laundry facilities during your time with us.

Experience the beauty of Salento with us at Hotel El Jardin. Book now for an unforgettable stay!

Important information:

Por favor, tener en cuenta que los pagos de la reserva se hacen en nuestro establecimiento, no hay medios virtuales habilitados para efectuar el pago, en caso de recibir mensajes automatizados solicitando el mismo, es importante no responder y comunicarse directamente con nosotros

Please keep in mind that reservation payments are made at our establishment, there are no virtual means enabled to make payment. If you receive automated messages requesting payment, it is important not to respond and contact us directly.

This property is pet friendly, stay with your small and/or medium pet for an extra cost of $40.000 COP per night and per pet. Big pets are not allow it.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2214 reviews
Cleanliness: 8.39
Service: 9.26
Location: 9.2
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.44
Food and Beverage: 8.59
Overall Experience: 8.86
C
Crhistian Felipe • family_with_children • ca
7
Charming hotel
Pros:

Receptionist was super friendly and helpful, and gave us nice recommendations during out stay. The hotel environment was gorgeous, well-maintained, and the views from the porches were beautiful.

Cons:

It was a bit cold during the night with the blankets they provided, would suggest to invest on proper duvets for cover. Perhaps unavoidable, but you could hear the roosters from very early in the morning.

2026-02-14 • via Nuitee
D
didier • couple • fr
9
Pros:

Superbe vue
Hôtel très bien placé, très propre et avec de l.eau chaude ! ( Ce qui n est pas tjs le cas )

Cons:

Un truc à la rigueur... Petit dej un peu léger

2026-02-13 • via Nuitee
P
Pilar • family_with_children • es
10
Excellente
2026-02-12 • via Nuitee
R
Rodriguez • couple • co
9
2026-02-11 • via Nuitee
I
ivan argemiro • couple • co
9
2026-02-11 • via Nuitee
M
Mónica • extended_group • co
10
2026-02-11 • via Nuitee
N
Nick • couple • de
7
Pros:

Super Aufenthalt, nah am Zentrum gut ausgestattet.

Cons:

Als wir zum Frühstück gingen lagen im Zimmer locker 580.000 COP rum nachdem wir vom Frühstück zurückgekommen sind waren es 150.000 COP weniger bei Nachfrage soll wohl niemand in unserem Zimmer gewesen sein. Aber naja selbst schuld wer lässt in einem Hotel das Geld einfach so rumliegen.

2026-02-11 • via Nuitee
I
Isabel • family_with_children • co
7
2026-02-11 • via Nuitee
A
Ana Laura • extended_group • ar
10
Pros:

La hospitalidad del personal, habitación muy cómoda

Cons:

Nada, todo fue impecable.

2026-02-10 • via Nuitee
P
Priscila • couple • br
10
Pros:

Foi uma estadia maravilhosa. Foi tão incrível que foi difícil ir embora. Recomendo muito!

2026-02-10 • via Nuitee
I
Ines • family_with_children • fr
9
Je conseille
Pros:

L’emplacement super, proche de tout et dans une rue calme !
Le petit déjeuner est correct
Merci de nous avoir permis de faire un Check out un peu plus tard, dû au retard de notre activité de la matinée

Cons:

Rien j’ai tout aimé

2026-02-08 • via Nuitee
J
José Luís • couple • co
10
2026-02-08 • via Nuitee
M
Merilyn • solo_traveller • us
9
2026-02-08 • via Nuitee
C
celine • couple • fr
10
Pros:

Chambre et salle de bain très spacieuses et propres.
Très bon emplacement.
Très bon accueil et conseils du personnel
Très bon petit déjeuner

Cons:

Rien...c était top

2026-02-08 • via Nuitee
C
Carmina • extended_group • es
8
2026-01-31 • via Nuitee
C
caroline • couple • fr
9
Très bel hôtel
Pros:

La gentillesse du personnel , la vue et le charme de cet hôtel. Le restaurant est très bon lit confortable

Cons:

L’insonorisation des chambres mais ça semble être partout en Colombie

2026-01-31 • via Nuitee
J
Jack • couple • nl
9
Heerlijk verblijf
Pros:

Mooie ruime kamer mèt bad!
Groot en fijn bed. Parkeren kon gratis naast het hotel (je moet wel je sleutel achterlaten omdat ze dubbel parkeren). Ontbijt prima maar eenvoudig.

Cons:

Niets

2026-01-31 • via Nuitee
I
I'm Sebas • couple • se
10
2026-01-30 • via Nuitee
T
Thomas • couple • fr
10
Pros:

Hôtel très fleuri et coloré. Personnel très agréable. Superbe vue sur les montagnes. Je recommande fortement.

2026-01-29 • via Nuitee
A
ANGELICA • couple • co
9
Hermoso
Pros:

Hermoso.

2026-01-29 • via Nuitee