Hotel El Viajero Centro

Hotels
7.9 (690 reviews)
Calle del Porvenir No 35 - 68 , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.9
Several mentions of issues such as stained sheets and problems with the toilet.
Service
9.4
The staff is generally described as kind and helpful.
Location
9.9
Repeated mentions of a great central location.
Room Quality
7.4
Complaints about noise and rooms without proper windows.
Amenities
6.9
Complaints about lack of hot water and no breakfast service.
Value for Money
7.9
Mixed reviews with some dissatisfaction regarding amenities provided versus price.
Food and Beverage
6.4
No breakfast included and general complaints about food options.
Overall Experience
8.4
Mixed experience with good and bad feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:13

Property Description

Central Location
Located just a 5-minute walk from the bustling restaurants area, Hotel El Viajero in central Cartagena offers convenience and easy access to local attractions.

Comfortable Rooms
The bright and spacious rooms at El Viajero are tastefully decorated, featuring tiled floors, high ceilings, air conditioning, TVs, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Amenities
Guests can enjoy the convenience of a PC room, common kitchen facilities, a reading room for relaxation, and on-site excursion bookings. With the beach just a 5-minute drive away and popular attractions like the Gold Museum and the Clock Tower a short car ride from the hotel, Hotel El Viajero offers the perfect blend of comfort and accessibility.

Book your stay at Hotel El Viajero now for a memorable experience in Cartagena.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 690 reviews
Cleanliness: 6.9
Service: 9.4
Location: 9.9
Room Quality: 7.4
Amenities: 6.9
Value for Money: 7.9
Food and Beverage: 6.4
Overall Experience: 8.4
M
Mariana Rachel • couple • br
9
2026-05-06 • via Nuitee
G
Gaston • solo_traveller • ar
5
bien!
Pros:

la habitacion estaba bien, tiene aire y caja de seguridad.

Cons:

mucho ruido, las habitaciones no tienen ventanas hacia afuera! tienen hacia el espacio de uso en comun, se escucha mucho ruido del personal que habla y huespedes, esta en plena zona de bares.

2026-05-02 • via Nuitee
A
Alec • couple • it
5
Good location but hire new cleaners!!!!
Pros:

The location was great and the front desk staff was amazing!!

Cons:

The cleaning people only ever cleaned half of the room. Trash never cleaned or taken out. AC leaked all over my clothes

2026-05-01 • via Nuitee
S
Shawnteze • solo_traveller • us
8
2026-04-29 • via Nuitee
J
Joel • couple • co
10
Si
Pros:

Si

Cons:

Si

2026-04-24 • via Nuitee
D
davison • extended_group • us
8
very good experience
Pros:

Room clean staff great and great location.

Cons:

Bathroom small water not real hot

2026-04-23 • via Nuitee
L
Lopez • solo_traveller • co
8
2026-04-23 • via Nuitee
J
José Raúl • solo_traveller • co
8
2026-04-22 • via Nuitee
L
Larry • extended_group • us
8
Great staff
Pros:

Yea

Cons:

Location

2026-04-22 • via Nuitee
R
Reid • solo_traveller • us
10
2026-04-16 • via Nuitee
M
Mathias • couple • co
7
2026-04-09 • via Nuitee
G
Gilberto • couple • pr
10
2026-04-05 • via Nuitee
T
Tereza • extended_group • cz
8
2026-04-03 • via Nuitee
M
Maria • couple • es
8
Buena ubicacion
Pros:

Nos cambiaron a un apartamento y estaba muy bien. La ubicacion es muy buena.

Cons:

Muchas escaleras para subir con las maletas. Intente contactar con ellos por booking y por telefono una vez ya instaladoa para pedir wifi y para hacer check out y fue imposible.

2026-04-01 • via Nuitee
R
Roxana • extended_group • sv
10
Hermoso lugar, accesible y bien ubicado
Pros:

Limpio y ordenado
Descansamos perfectamente

Cons:

Todo estuvo muy bien

2026-04-01 • via Nuitee
W
Walter Gabriel • family_with_children • ar
10
2026-03-29 • via Nuitee
A
Alexandre • couple • fr
8
Très bon hôtel si le but est de visiter le centre ville
Pros:

La localisation en plein centre, le personnel agréable, la possibilité de laisser les valises au delà de la réservation, la propreté

Cons:

La taille de la chambre un peu petite, la douche pas très chaude, l’absence de fenêtre vers l’extérieur

2026-03-26 • via Nuitee
E
espinosa • family_with_children • pa
8
Satisfactoria
Pros:

La ubicación me encantó

Cons:

La cama

2026-03-25 • via Nuitee
D
Dorbey • family_with_children • co
9
Pros:

EXCELENTE UBICACIÓN.....!!!!

2026-03-25 • via Nuitee
J
Jose • extended_group • co
10
Pros:

Bien situado,el aseo espectacular y sus habitación nes muy buenas

Cons:

Todo estuvo muy bien

2026-03-23 • via Nuitee