Hotel Exelsior

Hotels
•
Independent
8.8 (58 reviews)
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006 , San José de Cúcuta , CO
57-310-5623327

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Free self parking
Free full breakfast
See all facilities

Review Highlights

Pros:
Nice place in the middle of town
Buena atención del personal
Excelente ubicación

Categories

Cleanliness
8.69
Standard quality for this hotel tier.
Service
9.16
Buena atención del personal.
Location
9.2
Excelente ubicación.
Room Quality
8.65
Standard quality for this hotel tier.
Amenities
8.68
Standard quality for this hotel tier.
Value for Money
8.64
Standard quality for this hotel tier.
Food and Beverage
8.69
Standard quality for this hotel tier.
Overall Experience
8.66
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:21

Property Description

Experience the perfect blend of comfort and convenience at Hotel Exelsior, where every stay is a memorable one in the heart of San José de Cúcuta.

Dining Delights
Satisfy your culinary cravings at Ramsis, our exquisite restaurant featuring international cuisine, or enjoy the convenience of room service during select hours. Start your day right with a complimentary full breakfast served daily, ensuring you fuel up for your adventures.

Comfort and Connectivity
Our 25 modern guest rooms are equipped with LCD televisions and complimentary Wi-Fi, keeping you connected and entertained throughout your stay. Enjoy the convenience of free local calls and daily housekeeping to make your experience as effortless as possible.

Prime Location
Nestled within walking distance of San Jose Cathedral and Colon Park, Hotel Exelsior is the ideal base to explore cultural attractions, shopping, and local landmarks. Free self-parking makes it easy for you to navigate the area.

Book your unforgettable stay at Hotel Exelsior today!

Important information:

  • There is no hot water on site.
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUC

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 33

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 58 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
C
Carmen Luisa
10
Pros:

Trato del personal excelente y la habitación muy limpia. Lo recomiendo 100%

2025-09-29 • via Nuitee
E
Elias • friends
10
Pros:

Nice place in the middle of town
Easy access to lots of places

2025-09-24 • via Nuitee
B
Belkys
10
Muy agradable
Pros:

Buena atención del personal, excelente ubicacion.

2025-08-16 • via Nuitee
Y
Yenny
10
Pros:

Tienen una excelente ubicación y el personal es muy amable

2025-07-18 • via Nuitee
I
ISMELIA
8
Pros:

Muy buena!

2025-06-20 • via Nuitee
P
Perlita
10
Pros:

Very clean, excellent location , nice staff

2025-05-26 • via Nuitee
E
Evans
10
Pros:

Good

2025-04-21 • via Nuitee
M
María gabriela
10
100% recomendado
Pros:

Excelente todo buena atención

2025-04-18 • via Nuitee
R
Rosa
10
Pros:

All ok

2025-03-30 • via Nuitee
R
richar
10
Pros:

siempre excelente

2025-03-29 • via Nuitee
N
Norexsi
10
Pros:

good

2025-03-05 • via Nuitee
A
adanna mercedes
10
Pros:

Excelente

2025-01-23 • via Nuitee
D
Dario
10
Pros:

Muy central y fácil de ir de un lugar a otro

2024-12-17 • via Nuitee
M
Marlyn • friends
10
Pros:

Buen trato y receptividad la habitación limpia

2024-10-29 • via Nuitee
V
Verified traveler
10
Recomendado para viajes cortos
Pros:

Habitaciones muy cómodas y limpias en general, la atención del personal muy amable. Muy Cerca al centro y la zona es tranquila.

2024-08-25 • via Nuitee
A
adanna mercedes
10
Recomendable
Pros:

Hotel excelcior muy buena ubicación excelente desayuno cómodo y precio

2024-05-25 • via Nuitee
M
Marisol
8
Pros:

Muy buena atención

2024-05-23 • via Nuitee
R
richar
10
Pros:

Lo malo es que salen ofertas en las paginas de expedia o booking que son engañosas porq cuando llegas al sitio la habitación es con ventilador. Y estas no las especifican. Y el costo es mas elevado por tener aire acondicionado

2024-05-20 • via Nuitee
E
Elena • partner
6
Pros:

Bien pero no me gustó que reserve por expedia y luego dijeron que la tarifa de expedia no es y entonces tocó que pagar la tarifa normal.

2024-05-12 • via Nuitee
J
Juan Carlos • partner
10
Pros:

Hotel comodo y de facil acceso para ir de compras a Cucuta muy buena ubicación

2024-02-05 • via Nuitee