Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Breakfast available (surcharge)
Smoke-free property
Tours/ticket assistance
Banquet hall

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 21:53

Property Description

Experience the vibrant charm of Medellín at Hotel Zona Verde, your ideal urban retreat.

Stunning Views & Relaxation
Unwind on our terrace, where breathtaking views meld seamlessly with serenity. Enjoy your morning coffee or evening wine while soaking in the surroundings.

Delicious Start to Your Day
Savor our cooked-to-order breakfasts available on weekdays and weekends, ensuring you fuel up for an exciting day. Room service is also at your convenience during select hours for added comfort.

Comfort & Connectivity
Our 18 air-conditioned guest rooms promise relaxation and modern amenities, including high-speed Wi-Fi to keep you connected. Luxurious rainfall showers and designer toiletries complete your stay.

Book your unforgettable getaway at Hotel Zona Verde and immerse yourself in the essence of Medellín!

Important information:

* If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
* Only registered guests are allowed in the guestrooms.
* The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDE

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.7
Based on 21 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
E
elisabeth
10
Pros:

The staff were extremely helpful and friendly and Google Translate save the day! The rooms are clean and the food on the fifth floor open Terrace is wonderful. We will definitely stay again.

2025-04-22 • via Nuitee
D
David
10
Pros:

Awesome place

2025-04-09 • via Nuitee
C
Christopher
10
Pros:

Very friendly staff

2025-02-05 • via Nuitee
H
Hector
10
Pros:

Was Excellent

2024-11-28 • via Nuitee
L
Leonel
8
Pros:

The staff was pleasant professional and. Consistently good.

2024-09-27 • via Nuitee
C
Clarence
8
Pros:

It was a quiet hotel. It was in a nice area. Staff were kind. I enjoyed the stay.

2024-09-12 • via Nuitee
J
Juan Marvin
10
Pros:

Amazing and quiet stay

2024-08-24 • via Nuitee
V
Verified traveler
10
Excellent hotel
Pros:

Customer service was excellent. We always felt safe. The area where the hotel is located is very nice, calm and safe. The AC is not too strong but the weather helped and keeping the windows open though the night helps as well. Every day we left them clean our room and it was an excellent service. They are working on offering breakfast in house.

2024-07-22 • via Nuitee
V
Vishal
10
Pros:

This is an excellent hotel with the friendliest and most accommodating staff ..It’s also very cost effective based on the amenities they offer ..place is very clean , beds are super comfortable, water is nice and hot. The Ac works great too. There are lots of nearby restaurants within walking distance. This hotel also has its own rooftop restaurant if you don’t feel like going out. You can just relax and enjoy the beautiful views of Medellin. If you have questions about tours the staff will always assist you or recommend you nice places. This place is in Belen and just borders laureles, so it’s safe part of city away from all the loud noises and parties .. one thing I do recommend is if you do take a taxi , always Uber ! The local yellow cabs are the worst and many times they don’t know the addresses.. I will definitely be staying at this place again ..

2024-06-29 • via Nuitee
L
Liliana
10
Pros:

Excellent attention from administrators and other employees. Compact rooms. At least it was just and necessary for me. On my next visit, I will return to this same hotel. Thank you very much.

2024-06-15 • via Nuitee
R
Roberta Leigh
10
Pros:

The room was great, cozy and affordable. Wish there had been a mini fridge but no big deal. The girls at the front desk were all so kind and helpful with everything I needed. The staff and the food at the restaurant were amazing!!! And room service was the bomb! 😁 I didnt find it super walkable though. Anywhere I needed to go, seemed really far away.....not sure if this is just Medellín or a "me problem" lol The AC worked great and always had hot water in the shower 😁

2024-04-18 • via Nuitee
R
Ricardo
8
Pros:

Great staff, very friendly and patient. Nice hotel for a quick getaway.

2024-04-13 • via Nuitee
J
John
10
Pros:

Enjoyed my stay here was comfortable, they gave me the interior facing room which was quiet and had no windows like I like. 5-10 minutes walk to many great spots in neighboring Leureles

2024-03-22 • via Nuitee
R
Robert
10
Pros:

I needed quite , so there it was …

2024-03-16 • via Nuitee
R
Robert
10
Pros:

It was quite for sure and the balcony facing the park

2024-03-12 • via Nuitee
C
Calvin
10
Pros:

Great atmosphere 10 stars

2024-03-02 • via Nuitee
R
Riaz • friends
10
Pros:

Service staff was very friendly and helpful throughout entire stay

2024-02-19 • via Nuitee
K
Kirsty • partner
10
Pros:

We had a great stay that it was hard to leave!

The only issue we had was our window wouldn’t lock and the door to our room had an issue, so you had to lift it almost when you wanted to close it. The shower curtain also wasn’t long enough so water came out of it.

Also at checkout they go up and check your room as you give your key in, not a big issue but just something to bare in mind if you have a car or taxi waiting.

The shower was lovely and nice and warm, just bare in mind toward the end of the day the hot water starts to run out if they have a full hotel.
The view from the roof is beyond stunning and the staff are very friendly. The bed was very comfortable and the room was lovely overall.

2024-02-07 • via Nuitee
F
Frank
10
Pros:

Excelente la atencion y el hotel

2024-01-21 • via Nuitee
J
James
10
Very good
Pros:

I had a pleasant stay here. Spacious room with everything I needed. Always very friendly and accommodating staff. Good location. Will definitely look to stay here again my next time in Medellin.

2023-05-21 • via Nuitee