Grand Central Serviced Apartments

Hotels
7.8 (2112 reviews)
26 Te Taou Crescent , Auckland , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique historical property
Cons:
Noise issues
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
6.91
Some reviews mention clean rooms, but issues such as dirty carpets and overwhelming smells in the corridors were noted.
Service
8.38
Staff were frequently described as helpful and welcoming, with positive interactions highlighted.
Location
8.92
The location was praised for its proximity to the city center and attractions, making it a major highlight.
Room Quality
7.37
Rooms were described as comfortable but some reviewers mentioned issues with noise and average quality.
Amenities
7.4
Amenities were basic; not all facilities were in good condition, but the presence of unique features was appreciated.
Value for Money
7.86
Good value mentioned for the location but potential overprice concerns due to room issues.
Food and Beverage
7.91
The onsite restaurant received positive feedback for the quality of food, with specific mention of delicious pizza.
Overall Experience
7.68
Overall a nostalgic and pleasant stay, despite some noted issues; guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Historic Building with Modern Comforts

Luxurious Rooms with Kitchenette

Convenient Central Location

Experience the perfect blend of history and modernity at Grand Central Serviced Apartments. Stay in a heritage building, the Old Auckland Railway Station, and enjoy contemporary amenities like kitchenettes in every room. Explore nearby attractions such as the Sky Tower and Auckland Museum within walking distance. With free WiFi and a minibar in each room, your comfort is our priority. Book now and immerse yourself in the rich culture and convenience of Auckland CBD.

Important information:

A valid photo ID and a credit or Visa debit card are required upon check-in. The name on the ID and the card must match the guest's name on the booking information.
We will make a copy of the ID and place a $100 pre-authorization hold on the card for security purposes.
Guests who do not have the required bank card must provide a cash damage deposit of NZD 200, which will be refunded after a property inspection when checking out.
A 3% surcharge applies to credit card payments. There is no surcharge for payments made via cash, EFTPOS, or debit cards (issued in New Zealand).
Onsite parking is available for $15 per car per night. If you need instructions about parking, please message the property before arrival.
All special requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 15 per day.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 12 years old stay for NZD 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 2112 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
D
Dave solo_traveller vu
6
2026-07-04 via Nuitee
E
Eliza couple nz
7
Bang for buck!
Pros:

Close to town, had everything we needed.

Cons:

Was a Little outdated but great for what you pay!

2026-07-02 via Nuitee
S
Sadie solo_traveller au
3
2026-07-01 via Nuitee
A
Adam solo_traveller au
8
2026-06-29 via Nuitee
K
Ken solo_traveller nz
6
It was ok.
Pros:

The apartment was in a convenient location was clean and adequate

Cons:

The room was a bit rough and untidy in places. There was rubbish outside the window and overall could do with a refurbish especially in the bathroom

2026-06-28 via Nuitee
J
Jono solo_traveller nz
5
Pros:

Right next door to the Spark Arena (we were going to a concert there)

Cons:

The hallway where the room was located was very noisy with slamming doors early in the morning

2026-06-27 via Nuitee
T
Todd solo_traveller nz
10
Pros:

Everything

Cons:

Nothing

2026-06-26 via Nuitee
V
Verena solo_traveller nz
8
Pros:

Room was clean, spacious and warm. Good WiFi connection. Able to open windows for fresh air. Nights are quiet.

Cons:

My bed needs an update. It was comfortable enough but would have been awful to sleep in as a couple (severe dip in centre).
Did not realise that trains would go past right outside every 5min. Might want to use earplugs if light sleeper.

2026-06-24 via Nuitee
R
Rebekah couple nz
10
2026-06-23 via Nuitee
O
Oirerua solo_traveller nz
8
2026-06-22 via Nuitee
T
Talia solo_traveller nz
8
Comfortable conveniently located stay
Pros:

Comfortable bed with bathroom. Tiled floor going through to the bathroom with a slight elevation between the tiled room and the bathroom but a "watch your step" warning has been put in place which is good for safety so no trip hazard. Good location not too far from the main areas in the CBD. Fairly quiet area overall compared to staying closer to a noisier Queen Street. Stayed here before and would again.

Cons:

The room/bathroom needs a bit of love due to wear and tear. Behind the shower between the shower and the wall was a big gap which definitely needed a clean/wipe. Skirting boards also need updating in the room/s as were pretty rough

2026-06-22 via Nuitee
L
Lisa solo_traveller nz
8
Pros:

Location to concert venue. Room was sufficient for the night.

Cons:

Was quite noisey.

2026-06-21 via Nuitee
J
Justin solo_traveller nz
7
Most Convenient Hotel For Concerts
Pros:

Everything was spotless. The bedding, carpets, towels, bathroom sinks, shower, and toilets were all immaculate. Your cleaners did an outstanding job. The location and parking near Spark Arena were perfect. I’ll definitely be back when there are more concerts I want to attend.

Cons:

The pillows are okay, but the mattress is just average. I didn’t get a good night’s sleep. The late check-out time of 12 PM is too short.

2026-06-21 via Nuitee
B
Bharat solo_traveller np
10
2026-06-20 via Nuitee
M
Michelle family_with_children nz
8
I’d say this is a great room for the price, and the staff are quite accomodating too. I recommend if you need a reliable
Pros:

It was quite a spacious room, with a comfortable bed and the basic kitchen supplies. The bathroom was also nice, small but decent and the water pressure from the shower is amazing. I didn’t realise but they also have little body wash and face wash bottles for the guests which comes in handy if you don’t bring any yourself. The hotel is also a few steps from the nearby Spark Arena venue which was amazing to discover, we were expecting to walk a lot further than we did but it’s only a few steps away!

Cons:

My only concern I’d say was that our room was a little of a longer walk from the lobby, and us being two paranoid girls at night, it was kinda scary getting to the room late at night. However nothing happened, which is good. It was also a little noisy because of the nearby trains starting up in the morning, but not too much of a problem.

2026-06-20 via Nuitee
M
Maria Noel couple nz
6
Old place, dark and far from city if you are walking .
Pros:

Was ok for 1 night

Cons:

Old building , dark

2026-06-19 via Nuitee
B
Bharat solo_traveller np
9
2026-06-19 via Nuitee
J
James solo_traveller nz
9
2026-06-16 via Nuitee
D
Destinee couple nz
2
Beautiful but let down by how gross it was this time
Pros:

Its a beautiful building a lot of history location great and staff friendly , stayed there several times

Cons:

Was heavily stained carpets room and found a cockroach jump out from bed side table right as was packing to leave

2026-06-15 via Nuitee
V
Veisinia Tapua solo_traveller nz
9
Hidden Gem 💎 5 stars 😍
Pros:

I loved the free room upgrade from double to king studio. The staff was nice on check in. Fast and easy check in. The room size was amazing. The bathroom
Bed was clean. Everything was spot on! Location was spot on. Pillows so comfy. So spacious. Absolutely amazing! Would stay here again. Its worth every cent. It's affordable but luxury above and beyond what I paid.

Cons:

Nothing. Everything 10/10

2026-06-15 via Nuitee