Grand Central Serviced Apartments

Hotels
7.8 (1990 reviews)
26 Te Taou Crescent , Auckland , nz

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique historical property
Cons:
Noise issues
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
6.91
Some reviews mention clean rooms, but issues such as dirty carpets and overwhelming smells in the corridors were noted.
Service
8.38
Staff were frequently described as helpful and welcoming, with positive interactions highlighted.
Location
8.92
The location was praised for its proximity to the city center and attractions, making it a major highlight.
Room Quality
7.37
Rooms were described as comfortable but some reviewers mentioned issues with noise and average quality.
Amenities
7.4
Amenities were basic; not all facilities were in good condition, but the presence of unique features was appreciated.
Value for Money
7.86
Good value mentioned for the location but potential overprice concerns due to room issues.
Food and Beverage
7.91
The onsite restaurant received positive feedback for the quality of food, with specific mention of delicious pizza.
Overall Experience
7.68
Overall a nostalgic and pleasant stay, despite some noted issues; guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Historic Building with Modern Comforts

Luxurious Rooms with Kitchenette

Convenient Central Location

Experience the perfect blend of history and modernity at Grand Central Serviced Apartments. Stay in a heritage building, the Old Auckland Railway Station, and enjoy contemporary amenities like kitchenettes in every room. Explore nearby attractions such as the Sky Tower and Auckland Museum within walking distance. With free WiFi and a minibar in each room, your comfort is our priority. Book now and immerse yourself in the rich culture and convenience of Auckland CBD.

Important information:

A valid photo ID and a credit or Visa debit card are required upon check-in. The name on the ID and the card must match the guest's name on the booking information.
We will make a copy of the ID and place a $100 pre-authorization hold on the card for security purposes.
Guests who do not have the required bank card must provide a cash damage deposit of NZD 200, which will be refunded after a property inspection when checking out.
A 3% surcharge applies to credit card payments. There is no surcharge for payments made via cash, EFTPOS, or debit cards (issued in New Zealand).
Onsite parking is available for $15 per car per night. If you need instructions about parking, please message the property before arrival.
All special requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 15 per day.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 12 years old stay for NZD 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1990 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
R
Rhonda • solo_traveller • nz
3
Pros:

Location was good however train noise was unfortunate

Cons:

Was meant to have a deluxe king with upgrade but didn't. Couldn't open wardrobe door fully without hitting bed, , knocked shins on hard frame moving around bed. Not clean. Stains on couch & food on wall. Smoke alarm had been removed.

2026-04-18 • via Nuitee
C
CalebA1 • solo_traveller • nz
8
Pros:

Everything was great. I checked in very early in the morning and the staff came down and greeted me, handed me my key and guided me to the room.

Had a good night's sleep.

Cons:

Curtain didn't cover the window all the way so a tiny bit of outside light shining in. Nothing too bothersome.

2026-04-17 • via Nuitee
B
Brent • solo_traveller • nz
10
Awesome value for money Central location
Pros:

Central location. The fact that it was at the old train station.

2026-04-17 • via Nuitee
N
Nikki • couple • nz
6
Good for a short stay post-concert
Pros:

Great location to Spark Arena. Friendly staff and easy check out. Comfortable bed.

Cons:

Wet paint on door which transferred to hands, shower head could not handle water pressure meaning you couldn’t get full heat. I think it was just our room though, as previous stays had been better. Hair dryer had rubber reversion so was sticky when using it - needs replacing.

2026-04-16 • via Nuitee
D
Denise • couple • au
7
Close to city
Pros:

The room was spacious and the beds were comfortable. Modern bathroom. Access to a modern kitchen for cooking. Good location. Fantastic Indian bar/resturant downstairs. Not always open.

Cons:

NOISY!!! 1st night of 3 couldnt sleep a wink until after 3:30. Doors slamming, trolleys getting pulled out of the lift. 4:30-5:00 then the trains started..By the 3rd night no slamming doors...only the train to contend with, which I didn't really mind.

2026-04-16 • via Nuitee
S
Sarah_1303 • solo_traveller • de
8
Solide Unterkunft mit besonderem Flair
Pros:

Das Zimmer war sehr groß und die Innenstadt war fußläufig gut zu erreichen. Die Unterkunft verfügt über eigene Waschmaschinen und Trockner, mit denen man sehr günstig waschen kann.
Durch den Flair der alten Bahnhofshalle hat die Unterkunft etwas Besonderes.

Cons:

Da wohl mehrere Familien in dem Komplex wohnen und es sehr hellhörig ist war es abends teilweise sehr laut (tobende Kinder teils stundenlang auf dem Gang). Allerdings war nach 22 Uhr dann auch Ruhe

2026-04-15 • via Nuitee
B
Blair • couple • nz
8
Great place for a short stay
Pros:

Spacious room with recently renovated bathroom. Good amenities with nice little kitchenette

Cons:

Very little natural sunlight

2026-04-15 • via Nuitee
N
Nicolas • couple • it
8
2026-04-14 • via Nuitee
H
Harmen Jan • solo_traveller • nl
7
2026-04-14 • via Nuitee
L
Liecile • extended_group • nz
10
Most comfortable stay
Pros:

I love the quirky building with lots of character and history in it. The facilities were great. Close to shops and very central. The room was clean, beds comfortable, has air conditioning/ heat pump so we had an amazing sleep with the right room temperature. The room was big and had good storage so plenty of space for our luggages.

Cons:

Noise from the train tracks outside and people making noises outside the room can be easily heard and kids were running and banging doors next door. However, not a big issue for us not to stay again.

2026-04-13 • via Nuitee
C
Carol • family_with_children • au
7
Pros:

Staff is very friendly and showed us the room. The location is good, not for from the central area.

Cons:

The room is old style, doesnt have a lot of facilities. You can clearly hear other people walking or talking from thin walls.

2026-04-13 • via Nuitee
D
Derek • couple • gb
7
Disapointing, because of the bed, but Otherwise excellent price for its location.
Pros:

This Apartment was very well located to walk to the centre of Auckland, it has parking avalable for the car. Good laudry facilities. Good security for entry and exit.

Cons:

Unfortunately the bed was not comfortable, The Mattress sagged in the middle and was very soft. It needed to be replaced. Smells from the central kitchen area permeated the whole building and we found them unpleasant. Fortunately it did not enter the bedroom. Exterior windows needed cleaning.

2026-04-10 • via Nuitee
M
Martin • couple • nz
9
upgraded budget concious accommodation
Pros:

great location. Room recently renovated.

Cons:

Street parking although at 15 a night is still good value

2026-04-08 • via Nuitee
L
Linda • solo_traveller • de
10
Pros:

The check in was super nice, I came with my bicycle and the guy at the reception was very helpful, super friendly and I really felt welcomed 🙏

2026-04-08 • via Nuitee
D
Daniel • couple • pl
7
Ok for one night
Pros:

The hotel is conveniently located close to the city center, which makes it a good base for exploring the area. It was clean and generally well-maintained, so no complaints in terms of hygiene.

However, the rooms are situated in what appears to be an old train station building, which gives the place a rather unusual atmosphere. The walk to the rooms feels a bit creepy, especially at night, and the layout adds to a slightly unsettling vibe. It also seems like some people may be living in the building permanently, which creates a somewhat strange and mixed impression of the place.

Overall, it’s fine for a one-night stay, but for a longer visit, the odd atmosphere might make it less comfortable.

2026-04-07 • via Nuitee
J
Jazmyn • couple • nz
9
Pros:

Great location, great facilities, pleasant other guests and relatively quiet!

2026-04-06 • via Nuitee
T
Tim G (tagnz) • couple • nz
8
Pros:

The staff were friendly and very helpful. Room was clean and tidy.

They were able to accommodate our very early check in arranged on the day which we greatly appreciated.

2026-04-06 • via Nuitee
M
Martin • couple • nz
9
Helpful staff at a modern but budget accommodation
Pros:

Central to downtown . Clean and good updated room with the essentials . Good for those who are budget minded

Cons:

Parking whilst value is on street and away from rooms

2026-04-05 • via Nuitee
G
gail • couple • gb
9
Pros:

It was in a great location! Great, quirky building and lovely helpful staff

Cons:

No complaints!

2026-04-05 • via Nuitee
E
Elizabeth • couple • gb
8
Perfect for our first four nights in Auckland after a long flight
Pros:

Quirky building interesting use of space
Great location for the city and very well
Priced

Cons:

The communal
Kitchen was very dirty in places but it wasn’t my intention to use it.
A lot of people congregated out there back of the hotel noisy at times

2026-04-03 • via Nuitee