Grand Central Serviced Apartments

Hotels
7.8 (1897 reviews)
26 Te Taou Crescent , Auckland , nz

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Car hire
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique historical property
Cons:
Noise issues
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
6.91
Some reviews mention clean rooms, but issues such as dirty carpets and overwhelming smells in the corridors were noted.
Service
8.38
Staff were frequently described as helpful and welcoming, with positive interactions highlighted.
Location
8.92
The location was praised for its proximity to the city center and attractions, making it a major highlight.
Room Quality
7.37
Rooms were described as comfortable but some reviewers mentioned issues with noise and average quality.
Amenities
7.4
Amenities were basic; not all facilities were in good condition, but the presence of unique features was appreciated.
Value for Money
7.86
Good value mentioned for the location but potential overprice concerns due to room issues.
Food and Beverage
7.91
The onsite restaurant received positive feedback for the quality of food, with specific mention of delicious pizza.
Overall Experience
7.68
Overall a nostalgic and pleasant stay, despite some noted issues; guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Historic Building with Modern Comforts

Luxurious Rooms with Kitchenette

Convenient Central Location

Experience the perfect blend of history and modernity at Grand Central Serviced Apartments. Stay in a heritage building, the Old Auckland Railway Station, and enjoy contemporary amenities like kitchenettes in every room. Explore nearby attractions such as the Sky Tower and Auckland Museum within walking distance. With free WiFi and a minibar in each room, your comfort is our priority. Book now and immerse yourself in the rich culture and convenience of Auckland CBD.

Important information:

A valid photo ID and a credit or Visa debit card are required upon check-in. The name on the ID and the card must match the guest's name on the booking information.
We will make a copy of the ID and place a $100 pre-authorization hold on the card for security purposes.
Guests who do not have the required bank card must provide a cash damage deposit of NZD 200, which will be refunded after a property inspection when checking out.
A 3% surcharge applies to credit card payments. There is no surcharge for payments made via cash, EFTPOS, or debit cards (issued in New Zealand).
Onsite parking is available for $15 per car per night. If you need instructions about parking, please message the property before arrival.
All special requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 15 per day.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    Children from 3 years old to 12 years old stay for NZD 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1897 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
J
jenny • family_with_children • nz
8
Great place to stay. Excellent customer service. Close to everything.
Pros:

It was close to train station and town. You can walk from the accommodation to most places in the area. Has a restaurant on site.

Cons:

Nothing everything was as expected

2026-02-12 • via Nuitee
F
Fiona • couple • nz
7
Pros:

Comfortable beds, clean room, soooo close to Spark Arena

Cons:

The smell in the corridor! The tiny shower.

2026-02-12 • via Nuitee
K
Kimberley • couple • nz
7
Wonderful to see this historic building being cared for. Decor and details could be improved.
Pros:

Wonderful historic building frontage - so good to see this iconic building being utilised. It's also right next door to Spark Arena, which was our purpose for travelling, and there are many lovely bars and restaurants within short walking distance.

Cons:

Very little has been done to make it welcoming or comfortable. It is all very utilitarian and plain.

2026-02-12 • via Nuitee
B
Belinda • couple • gb
7
2026-02-11 • via Nuitee
B
Bevan • couple • nz
9
Great place for walking next door to Arena and waterfront
Pros:

Location, historic building and room comfort

2026-02-11 • via Nuitee
H
Hermann • solo_traveller • ch
8
2026-02-10 • via Nuitee
J
Jens • solo_traveller • de
9
2026-02-10 • via Nuitee
R
Robert Devetak • couple • au
8
Cheap affordable clean
Pros:

Great welcoming staff. Affordable clean safe accommodation if your not to fussy

2026-02-10 • via Nuitee
R
Robert • couple • au
3
Disappointing.
Pros:

Interesting history to the building and a great ensuite bathroom.

Cons:

It felt like going back to University halls of residence…… because it was….. over a decade ago. Despite the fancy name and a lovely foyer entrance (which you can see for free)…. The rest is sporting a “run down institutional” feel and clearly mostly low rent long term appartments…. The elevator felt like it may give up at any moment and the electricals looked sketchy.

2026-02-10 • via Nuitee
H
Heidi Pene • couple • nz
9
Always a lovely stay at our most frequented hotel
Pros:

Lovely friendly accommodating staff and clean comfortable rooms

2026-02-08 • via Nuitee
S
Sue • couple • nz
8
Will definitely stay again
Pros:

Location was perfect and the rooms spacious

2026-01-29 • via Nuitee
P
P • couple • nz
10
Great location, very clean
Pros:

Excellent location for event at the arena next door. Only a 15 minute walk to downtown for shopping. Only a 5 minute walk to big supermarket.

Really nice staff, very clean room (Room 120) with good shower and comfy bed. A fair price for what it was ($138p/n). Parking right outside front door all night for only $15, much cheaper than public parking.

Cool historical building with many of the old features still in place.

Loved it, would definitely stay again.

Cons:

Liked it all.

2026-01-29 • via Nuitee
I
Ilana • solo_traveller • nz
10
2026-01-28 • via Nuitee
G
Grant • extended_group • au
7
Fun stay for the family
Pros:

The location meant we were within walking distance of much of the city centre. We loved exploring some of the building's character.

Cons:

We were fine but be mindful that the old building, the restaurant and the communal kitchens all lend to distinct aromas in the communal parts.

2026-01-27 • via Nuitee
P
Paavola • couple • ca
6
Cons:

Noise from hallway from squeeky doors any time someone went to their room.

2026-01-27 • via Nuitee
I
Ivan • extended_group • nz
7
Pros:

The grand entrance and the style of the old station

Cons:

The step into the bathroom

2026-01-26 • via Nuitee
D
Donna 123 • couple • nz
8
Pros:

The room was great and the staff were great. Once again a great stay showers are amazing

2026-01-25 • via Nuitee
B
Brent • solo_traveller • nz
8
Pros:

Excellent place to stay.
Staff were very helpful.
Will be staying there again

Cons:

Nothing

2026-01-24 • via Nuitee
L
Luisa • couple • nz
8
Pros:

Loved the location next to spark arena. Nice rooms with big high ceilings.

2026-01-24 • via Nuitee
M
Moana • couple • nz
10
2026-01-24 • via Nuitee