Grand Central Serviced Apartments

Hotels
7.8 (2182 reviews)
26 Te Taou Crescent , Auckland , NZ

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique historical property
Cons:
Noise issues
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
6.91
Some reviews mention clean rooms, but issues such as dirty carpets and overwhelming smells in the corridors were noted.
Service
8.38
Staff were frequently described as helpful and welcoming, with positive interactions highlighted.
Location
8.92
The location was praised for its proximity to the city center and attractions, making it a major highlight.
Room Quality
7.37
Rooms were described as comfortable but some reviewers mentioned issues with noise and average quality.
Amenities
7.4
Amenities were basic; not all facilities were in good condition, but the presence of unique features was appreciated.
Value for Money
7.86
Good value mentioned for the location but potential overprice concerns due to room issues.
Food and Beverage
7.91
The onsite restaurant received positive feedback for the quality of food, with specific mention of delicious pizza.
Overall Experience
7.68
Overall a nostalgic and pleasant stay, despite some noted issues; guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:35

Property Description

Historic Building with Modern Comforts

Luxurious Rooms with Kitchenette

Convenient Central Location

Experience the perfect blend of history and modernity at Grand Central Serviced Apartments. Stay in a heritage building, the Old Auckland Railway Station, and enjoy contemporary amenities like kitchenettes in every room. Explore nearby attractions such as the Sky Tower and Auckland Museum within walking distance. With free WiFi and a minibar in each room, your comfort is our priority. Book now and immerse yourself in the rich culture and convenience of Auckland CBD.

Important information:

A valid photo ID and a credit or Visa debit card are required upon check-in. The name on the ID and the card must match the guest's name on the booking information.
We will make a copy of the ID and place a $100 pre-authorization hold on the card for security purposes.
Guests who do not have the required bank card must provide a cash damage deposit of NZD 200, which will be refunded after a property inspection when checking out.
A 3% surcharge applies to credit card payments. There is no surcharge for payments made via cash, EFTPOS, or debit cards (issued in New Zealand).
Onsite parking is available for $15 per car per night. If you need instructions about parking, please message the property before arrival.
All special requests are subject to availability and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.8
Based on 2182 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.68
M
Michael • solo_traveller • nz
4
Pros:

The location and the style of the hotel

Cons:

The horible smell in the hall way by the room entrance
The bed was sinking in the middle mad for bad sleep

2026-09-17 • via Nuitee
A
Andrew • solo_traveller • au
8
Good value for money.Close to everything.
Pros:

Location was great.Woolies a five minute walk away.Nice large room.

Cons:

Very small table.No dishwashers- only a brush.

2026-09-15 • via Nuitee
G
Geoff • couple • nz
6
Pros:

Great location

2026-09-13 • via Nuitee
E
Elizabeth • couple • nz
10
The room was cosy had everything I needed no complaints
Pros:

Love how it kept some of the history sentimental things of the property, since it use to be a railway station and how close it is to the Spark Arena - the room was cosy loved the bed was comfortable and modern bathroom and how I could sync my apps eg: Netflix YouTube and Spotify to the tv - I was never bored - loved how it had a mini fridge freezer - I would definitely book here again

Cons:

Didn’t like that I couldn’t open the windows due to my height but did get one of the cleaning staff to open my bedroom one I couldn’t open the bathroom one it felt stuck when trying to pull the string I was not shown how to open it when I arrived when I was shown to my room - cleaning staff may need to brush up on English - I’m not trying to be nasty she was lovely the female cleaning staff but she barely knew any English as I tried to ask her so had to use use one English word at a time to make her understand what I was wanting

2026-09-13 • via Nuitee
V
Valerie • solo_traveller • nz
5
Pros:

It's an easy walk to downtown or to the university.

Cons:

The noise from renovation work was extreme for an hour or so.

2026-09-13 • via Nuitee
J
Jacques • couple • nz
9
Perfect, we’ll use it again when we come to Auckland
Pros:

Convenient to everything we needed,
Warm clean and had everything we needed

Cons:

Water temp in shower exceedingly hot. Might need to reduce the temperature.
The dishwashing soap did not soap to clean the dishes and the dispenser in the shower did not work. Just an observation not a criticism

2026-09-12 • via Nuitee
T
Tanahashi • solo_traveller • jp
9
快適。
Pros:

立地の利便性が高く、施設も大変に清潔だった。

Cons:

4泊のうち2日間、施設内のホールでイベントやテレビの収録が行われていて、その間、通常は施錠されている宿泊施設の入口の扉が解放されていて、誰でも出入りができる状態だった。その点、セキュルティ上の心配があった。

2026-09-12 • via Nuitee
R
Rachel • solo_traveller • nz
10
Pros:

Great value

2026-09-05 • via Nuitee
N
Nicola • couple • au
8
Unique property, clean facilities and walking distance to the CBD.
Pros:

Unique reception area
Easy check-in

2026-09-04 • via Nuitee
R
Ricky • solo_traveller • au
10
2026-09-01 • via Nuitee
K
Kim • solo_traveller • au
8
2026-08-30 • via Nuitee
王 • family_with_children • tw
9
非常推薦給計劃搭乘「北方探索號」(Northern Explorer)前往威靈頓的旅人!Highly recommended for travelers planning to take the No
Pros:

歷史氛圍:飯店改建自舊火車站,充滿歷史魅力與文化底蘊。
絕佳位置:鄰近 The Strand Station,對計畫搭乘北方探索號(Northern Explorer)的旅人來說地理位置無可挑剔。
空間與整潔:房間寬敞且打掃得非常乾淨,整體性價比(CP值)極高。
衛浴體驗:淋浴水壓強勁、熱水充足,洗澡非常舒服放鬆。
安全保障:設有門禁管制,出入單純且令人安心。
附有簡易小廚房:可以吃點熱食或喝個熱飲。

Cons:

no

2026-08-29 • via Nuitee
J
Julia • solo_traveller • nz
8
Pros:

The room is spacious with ever thing you need for living. The bathroom is modern with a great shower and the beds are pretty Comfey

Cons:

In the evening in particular there is the smell of cigarette smoke in the bathroom. It can be quite strong at times even with the fan on

2026-08-29 • via Nuitee
T
Tracy • solo_traveller • au
8
2026-08-29 • via Nuitee
M
Marcia • solo_traveller • au
6
It’s ok for the money
Pros:

Good value for money, spacious room and comfortable bed.

Cons:

A little out of the CBD. Lots of banging in the room next door to me at 1130pm on the 2nd and 3rd last night of my stay

2026-08-29 • via Nuitee
T
TePaea • couple • nz
6
2026-08-27 • via Nuitee
A
Alysha • couple • nz
10
2026-08-27 • via Nuitee
M
Michael • couple • nz
5
2026-08-25 • via Nuitee
R
Ruth • family_with_children • nz
5
Did what we needed it to but won't stay again will look at alternative close accommodation to Spark Arena.
Pros:

The bed was comfortable and appeared clean
It has a heat pump and electric blankets which was a welcome touch
The staff at front desk were helpful
So so close to Spark Arena gutted the concert was cancelled
Close parking
Friendly housekeeping lady refreshing towels etc around lunchtime

Cons:

The curtains are dirty
The windows are dirty
The carpet has stains
We got locked out of the bathroom and had to get the staff member to unlock it somehow
The tv only had Freeview
It mentioned a minibar but the fridge was empty
The lamps were dirty and had seen better days
The paint in the room was rough
The inner courtyard view we had to block with the curtains as it was really sad
The room was quite far away from lobby had to walk through a huge communal space that had a heavy curry smell and past a room that smelt and had the door open
The place had a strange unsafe feel to it
Had prepaid room and still had to pay another fee just incase of damage but the room was fairly low budget and run down anyway

2026-08-24 • via Nuitee
M
mario • solo_traveller • ar
10
Pros:

Ubicación, limpieza, todo excelente

2026-08-24 • via Nuitee