Orange Grove Hotel & Gardens

Hotels
8.1 (2006 reviews)
Coldeast Drive , Southampton , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
6.93
Several mentions of cleanliness issues such as soiled chairs and stains.
Service
8.9
Consistently praised friendly staff and service.
Location
8.44
Great location but a bit out of the way for certain activities.
Room Quality
7.39
Comfortable rooms noted, but some decor issues mentioned.
Amenities
7.92
Facilities noted but some finishing touches missing.
Value for Money
8.38
Considered good value based on price.
Food and Beverage
8.93
Highly praised breakfast and restaurant quality.
Overall Experience
7.9
Generally positive sentiments, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:00

Property Description

Luxurious Accommodation

Indulge in the ultimate comfort at The Mansion in Southampton. With family rooms, fully equipped kitchens, and free toiletries, each unit offers a relaxing retreat. Enjoy the convenience of a flat-screen TV, kettle, and private bathroom in every room.

Delicious Dining Options

Savour delectable meals at our family-friendly restaurant offering a variety of British cuisine. Start your day with a hearty Full English/Irish breakfast or unwind with warm dishes and refreshing juice. Don't miss out on our à la carte menu for a delightful dining experience.

Scenic Garden Views

Relax and unwind in our garden view rooms, providing a tranquil escape from the bustling city. Take a stroll in the garden or enjoy outdoor play equipment available for guests. Experience serenity at The Mansion - book your stay now for a memorable getaway.

Important information:

Please note that the restaurant and bar is not open for dinner or lunch on Monday and Tuesday from 01/01/26 to 28/02/26.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2006 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 7.9
A
Alana • couple • au
8
Our stay was lovely. Being able to eat outside in the garden was a bonus as the weather was spectacular. On a not so ple
Pros:

Presentation is lovely. The overall look when you first arrive is quite breathtaking. Our accomodation was spot on.

Cons:

We were only there one night so did not really get to experience it all but we had no complaints about the property itself.

2026-05-30 • via Nuitee
R
Rebecca • extended_group • gb
7
2026-05-30 • via Nuitee
J
Justin • solo_traveller • gb
8
Pros:

Beautiful food, lovely location, friendly staff, appartment great for an overnight stay

Cons:

Wish we could have stayed longer!

2026-05-30 • via Nuitee
K
Kristopher • solo_traveller • gb
6
Hotel itself was nice however the apartment room we stayed in requires a fair amount of TLC
Pros:

The gardens and restaurant were really nice, the apartment room was spacious and kitchen had all the amenities required for our stay

Cons:

The wooden floor was all worn and lifted in places which were a bit of a trip hazard especially where lifted from the kitchen leading into the bathroom. Delivery drivers arrived around 5am (2 men) and shouting very loud while unloading their van and traping trollers back and forth outside of our room… bathroom sink would not drain so we had to empty it using a jug.

2026-05-30 • via Nuitee
F
Fiona • couple • gb
7
Lovely location. Choose a room in main hotel.
Pros:

Great breakfast. Really lovely staff.

Cons:

Basement apartment a little odd. Huge room with kitchen and desk. The entrance way down to it however smelt damp and foisty. There was boxes and stores down there.

2026-05-28 • via Nuitee
N
Nicholas • couple • gb
8
2026-05-26 • via Nuitee
J
John • couple • gb
2
2026-05-26 • via Nuitee
R
Rachel • couple • de
4
Superficially posh but disappointing
Pros:

The building, setting and grounds look beautiful

Cons:

For a 'luxury' hotel the room there was little attention to the guest experience. Our room was a "premium" room with a big sitting room - but since there was no door between it and the bedroom it could not be used independently of it. The bedroom was cramped while the spacious sitting room did not have a desk even though there is plenty of space for one. In the tiny shower room, there was nowhere to hang a towel and nowhere in the shower apart from the floor to put shampoo etc. The whole room needs a redesign.
Included breakfast is one item chosen from a menu - so if you want granola AND toast, you are told to pay extra for the toast even though granola is the same price as a full English. And both days we waited more than 30 minutes for the ordered dish to arrive even though we had booked a time for breakfast. The restaurant was closed on the Sunday evening of a bank holiday weekend.
The room was serviced but coffee etc not resupplied and the bin not emptied. Finally, we were billed for breakfast even though it was included in the room rate, though this was promptly refunded when we realised we had been overcharged.

2026-05-26 • via Nuitee
S
Susan • solo_traveller • gb
4
Unlucky to get a basement apartment
Pros:

Lovely building set in nice gardens with ample parking.

Cons:

We were allocated a basement apartment as we had a dog… there were no windows to open, it was like being in a morgue and as we later found out that the building was once a hospital we were probably in the d morgue. Too late to leave on our first night we left the next day having booked somewhere else… Terrible & disappointing experience. The next days staff were more helpful than the young lady the night before but it was too late… we were already booked elsewhere. They gave a discount but too little for the inconvenience really and sad that our looked forward to holiday was totally spoilt.

2026-05-25 • via Nuitee
D
David • couple • gb
8
Fantastic place to stay the only small let down was that the room needed a make over
Pros:

Staff, grounds and restaurant were amazing

2026-05-25 • via Nuitee
G
Gill • extended_group • es
10
2026-05-25 • via Nuitee
M
Michael • solo_traveller • gb
10
2026-05-24 • via Nuitee
B
Britta • couple • gb
10
Pros:

The staff are all really friendly!

2026-05-24 • via Nuitee
S
Sally • solo_traveller • gb
6
Did the job but probably wouldn’t go there again.
Pros:

Location and setting. Convenient for an event we were attending. Decor in the bars and shared areas.

Cons:

The room decoration was plain (grey) and rather tired, especially the bathrooms. In one room we had problems getting the right temperature in the shower.
Had to wait ages for breakfast because poor staff member rushing around and a “private event” clearly also understaffed.

2026-05-24 • via Nuitee
V
vanessa • couple • gb
10
Excellent value for money with amazing staff
Pros:

The grounds were beautifully, room very clean, restaurant well decorated, the food was excellent and all staff we encountered were extremely friendly

Cons:

Nothing

2026-05-23 • via Nuitee
L
Lewis • extended_group • gb
9
2026-05-23 • via Nuitee
S
Sarah • couple • gb
10
Suited us perfectly for a one night stay before our cruise from Southampton the next day
Pros:

Lovely room. Lovely grounds to walk in. Convenient for Southampton

Cons:

You get the impression that it is in the middle of no where but it has obviously sold off land and is now surrounded by modern houses

2026-05-21 • via Nuitee
A
Andrew • solo_traveller • gb
9
Lovely hotel and food in Farehan
Pros:

Excellent menu
Friendly staff
Very good value for money

Cons:

Feather pillows on the bed not comfortable could do with some spares so they can be swapped.
Room was functional but not cosy.
No desk to work at

2026-05-21 • via Nuitee
C
Christopher • couple • gb
9
Wonderful
Pros:

Location and friendly staff

2026-05-19 • via Nuitee
L
lynn • couple • gb
8
Very good , lovely staff . Boy at reception was very helpful
Pros:

Beautiful old house full of history

Cons:

I like everything

2026-05-18 • via Nuitee