Orange Grove Hotel & Gardens

Aparthotels
8.1 (2097 reviews)
Coldeast Drive , Southampton , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
6.93
Several mentions of cleanliness issues such as soiled chairs and stains.
Service
8.9
Consistently praised friendly staff and service.
Location
8.44
Great location but a bit out of the way for certain activities.
Room Quality
7.39
Comfortable rooms noted, but some decor issues mentioned.
Amenities
7.92
Facilities noted but some finishing touches missing.
Value for Money
8.38
Considered good value based on price.
Food and Beverage
8.93
Highly praised breakfast and restaurant quality.
Overall Experience
7.9
Generally positive sentiments, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:00

Property Description

Luxurious Accommodation

Indulge in the ultimate comfort at The Mansion in Southampton. With family rooms, fully equipped kitchens, and free toiletries, each unit offers a relaxing retreat. Enjoy the convenience of a flat-screen TV, kettle, and private bathroom in every room.

Delicious Dining Options

Savour delectable meals at our family-friendly restaurant offering a variety of British cuisine. Start your day with a hearty Full English/Irish breakfast or unwind with warm dishes and refreshing juice. Don't miss out on our à la carte menu for a delightful dining experience.

Scenic Garden Views

Relax and unwind in our garden view rooms, providing a tranquil escape from the bustling city. Take a stroll in the garden or enjoy outdoor play equipment available for guests. Experience serenity at The Mansion - book your stay now for a memorable getaway.

Important information:

Please note that the restaurant and bar is not open for dinner or lunch on Monday and Tuesday from 01/01/26 to 28/02/26.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

8.1
Based on 2097 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 7.9
B
Buxton solo_traveller gb
9
Pros:

Love the building and facilities

Cons:

The stairs

2026-08-14 via Nuitee
P
Patricia J couple gb
10
Lovely relaxed stay and staff have been very friendly. The hotel was spotlessly clean, the dinner we had good and nothi
Pros:

Lovely and tastefully updated.

Cons:

Nothing

2026-08-14 via Nuitee
J
Joanne solo_traveller gb
5
2026-08-13 via Nuitee
S
Sarah solo_traveller gb
7
Lovely staff & ground floor but upstairs needs attention!
Pros:

Beautifully decorated on the ground floor, greeted by helpful and thoughtful receptionists, lovely garden and all spotlessly clean. I didn’t eat at the property.

Cons:

The room I was allocated needed some tlc. Whilst everywhere was clean, the paint on the windowsills was badly cracked and peeling, walls were badly scuffed and marked, the table and chairs looked old and worn and the carpet in the stairway was badly stained. These issues sadly let the hotel down, such a shame.

2026-08-13 via Nuitee
M
Marie sophie couple fr
10
Étape, étape, agréable avant d’embarquer sur le ferry pour la France
Pros:

Très bon étape au calme à proximité de Portsmouth
Accueil, très chaleureux.
Très grande chambre

Cons:

La douche était dans la baignoire, ce qui est un peu glissant

2026-08-13 via Nuitee
P
Paul solo_traveller gb
10
Pros:

Good location, comfortable room and excellent food.

2026-08-13 via Nuitee
A
Andrew family_with_children gg
1
I would not recommend this place.
Pros:

Nothing

Cons:

The place was extremely tired. The beds were very uncomfortable, you could feel every spring in the mattress and was noisy when moving and sitting on it. The bathroom door did not only not have a lock on it also did not stay shut and swung open on its own. Not great when sharing a bathroom with teenage children as it was 2 rooms sharing the bathroom. The room was extremely hot. Not clean at all, even had a used plaster on the floor. The evening we arrived we were told the kitchens were not open from 16.00 as the kitchen was having maintenance done. Luckily we had a car to drive else where

2026-08-12 via Nuitee
V
VAUGHAN couple gb
2
Disappointing for our 58th wedding anniversary
Pros:

I am disabled. We had a ground floor room, but could not access through narrow corridors and had to use external route ( good job no rain). The room was sparse. A separate huge bedroom with just a bed and wardrobe, no chair for me to sit on to dress. No pictures on bare walls. A room with table and 2 chairs plus tea and coffee making facilities, no pictures on wall. The smallest shower room possible. I could not access the shower and even access to WC was difficult. Washbasin was minute. Food and service was O

Cons:

See above

2026-08-12 via Nuitee
L
LISE extended_group fr
8
Très bien
Pros:

Le lieu, le bâtiment, la décoration

Cons:

La douche

2026-08-12 via Nuitee
D
donna couple gb
8
2026-08-12 via Nuitee
Z
Ziba solo_traveller gb
10
Pros:

Loved everything about it especially the gardens.

2026-08-11 via Nuitee
C
colm couple gb
10
2026-08-11 via Nuitee
S
Sandra family_with_children de
9
Sehr schönes Flair mit tollem Service
Pros:

Wir hatten unsere Zimmer zum Garten im Seitenflügel. Der Blick und die Ruhe waren herrlich. Der Empfang war sehr freundlich, auch im Restaurant war der Service sehr gut. Das Restaurant haben wir auch am Abend genutzt und konnten uns über die Qualität des Essens sehr freuen. Wir waren auf unserer Durchreise sehr angetan von diesem Hotel: Flair, Service und Qualität. Vielen Dank für den schönen Aufenthalt.

Cons:

Bei unserer Ankunft war es sehr heiß und wir haben die Zimmer nicht sehr stark kühlen können. Daher der kleine Punktabzug

2026-08-11 via Nuitee
S
Stephen couple gb
10
2026-08-10 via Nuitee
A
Andrew family_with_children gb
2
Poor
Cons:

Unfriendly and in helpful staff

2026-08-08 via Nuitee
A
Anja solo_traveller de
8
Cons:

Leider waren die Fenster nur einen Spalt zu öffnen und das Bettzeug eher für den Winter gedacht. Bei der aktuellen Hitzewelle in England eher unpassend. Es war sehr warm in den Räumlichkeiten

2026-08-07 via Nuitee
S
Sophie extended_group fr
8
2026-08-06 via Nuitee
A
Andrea solo_traveller gb
10
SENSATIONAL LITTLE GEM Beautiful from start to finish
Pros:

Absolutely Gorgeous Stay. 20 stars!!

The vibe was super relaxing & a welcoming atmosphere was the feel throughout.
Top staff, nothing was too much & they all donned a nice smile & all accompanied excellent manners..seems like they actually all enjoy working there.. which was very nice to see & feel indeed!!
We had dinner in a Pod which was extra special for our Anniversary.

Although prices may seem steep to some, we found this reflective of the top service and the quality of food and atmosphere we received.
We've paid much more for a lousey dining experience & stiff service in other venues..so this is well worth the money in my Books.
Food was absolutely impeccable...compliments of plenty to the Chef(s).
An all round utterly beautiful stay.

Will definitely return 200%

Cons:

Absolutely Nothing at all.

2026-08-05 via Nuitee
M
Mingfang solo_traveller gb
10
2026-08-05 via Nuitee
J
Joyce couple gb
7
Pros:

Breakfast excellent. View from room great.

Cons:

I didn't think it was good value for money!! Onthe expensive side but without 5 star quality.

2026-08-04 via Nuitee