Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great food
Friendly staff
Nice rooms
Cons:
Noisy area at night

Categories

Cleanliness
7.9
Standard quality for this hotel tier.
Service
7.9
Friendly staff mentioned in reviews.
Location
6.4
Area was noisy all night long.
Room Quality
7.4
Room very nice as per reviews.
Amenities
7.9
Standard quality for this hotel tier.
Value for Money
7.9
Standard quality for this hotel tier.
Food and Beverage
8.4
Food great as per reviews.
Overall Experience
7
Overall ratings reflect a satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:23

Property Description

Luxurious Spa and Recreation Facilities
Indulge in a rejuvenating experience at our full-service spa, relax in the spa tub and sauna, or stay active in our fitness center.

Delicious Dining Options
Savor delectable meals at zmama restaurant, grab a coffee at the cafe, or enjoy a drink at the bar/lounge. Room service is also available for your convenience.

Convenience and Comfort
Enjoy amenities like complimentary Wi-Fi, a business center, and indoor private spa tubs in our guestrooms. Plus, take advantage of our complimentary airport shuttle to enhance your stay.

Plan your escape to Zmama Hotel, where luxury and convenience meet for an unforgettable experience.

Important information:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 14 reviews
Cleanliness: 7.9
Service: 7.9
Location: 6.4
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 7
D
Daniel
10
Pros:

Ride from airport great. Food great. Room very nice. Area was noisy all night long. Suggest request a room on back side of hotel if noise bothers you

2025-09-01 • via Nuitee
T
Timkete Haimanot
10
Pros:

Sauber, freundliche Mitarbeiter. Wie zuhause.

2025-08-29 • via Nuitee
C
Cephas • partner
10
Pros:

The property is ok

2024-12-23 • via Nuitee
T
Tarig
2
Pros:

None

2024-10-16 • via Nuitee
T
Tadele
4
Pros:

Bathe room was link and the area is very noisy not clean.

2024-09-23 • via Nuitee
J
Julie • partner
6
Pros:

The rooms at Zmama were nice! Overall, good hotel. Downsides were that there was very loud music outside on the street playing at all hours. Also, during the day we stayed there, we received three phone calls. I understand that during the day they wouldn't have known we were trying to sleep, but it was fairly disruptive. With that said, the staff was very friendly!

2024-01-08 • via Nuitee
D
Darren • self
8
Pros:

Good location and clean rooms ...no gym despite promises

2020-10-02 • via Nuitee
V
Verified traveler • partner
8
Pros:

Staff were great. We stayed on the 4th floor and as science tells you, heat rises! There is no AC, which is fine when I think you are on the lower floors and at night. I think the property should put fans in the rooms that are on the higher floors. The Internet was also good. What I am learning is that Ethiopia is Ethiopia, so the quality of the construction should not be compared internationally. So compared to Thailand for example, you can get high quality and low prices, while here in Ethiopia, you have relatively lower quality and higher prices. The other thing I have to mention is not with the hotel, but the street life outside the property. The streets are poorly paved and raw sewage is sometimes exposed, so becareful as you walk. There is a bit of dust blown around because it is windy and there are unpaved roads around.

2020-03-05 • via Nuitee
V
Verified traveler
10
Pros:

It’s convenient, staff are accommodating, and the property is comfortable. Lovely hotel at a reasonable price!

2019-08-27 • via Nuitee
J
Joseph • self
10
Pros:

The view was very lovely. It was in perfect alignment with the flow of traffic around it. Nothing I would change about it.

2019-02-17 • via Nuitee
I
Inchul
8
좋았어요
Pros:

침대도 편안하고 조용하게 지냈습니다.

2018-08-28 • via Nuitee
V
Verified traveler
4
No Fitness Facility As Advertised
Pros:

I specifically chose this hotel as it was supposed to have a fitness center. After booking the hotel I was unable to reach the hotel by the telephone number given and was therefore unable to book the free airport transfer. I instead had to pay for a taxi from the airport to the hotel. Upon arriving to the hotel, I checked in and found that the room was actually quite nice and the bed and sheeting were comfortable. Room details were well though out. After having slept a bit, I then went down to the lobby to ask about the fitness center and was told that it was in the planning. Had I of know this, I would have chosen another hotel.

2017-05-09 • via Nuitee
V
Verified traveler
8
Pros:

Spacious and clean rooms and pleasant staff.
Rooms have free WIFI though very weak in the upper floors.
Value for money

2017-03-30 • via Nuitee
D
Dee
8
Nice Hotel in a good location
Pros:

The staff there was very friendly and professional throughout my entire stay there at the hotel. The room that I stayed in offered me a lovely view of the surrounding areas in Addis Ababa. Although the hotel is still being upgraded, it offers enough to enjoy your stay and the room was beautiful. The cost of the rooms and what it offer, is an awesome deal that shouldn't be overlooked. I think thank that this hotel will become very competitive with some of the more well known hotels in the near future. Thank you very much Zmama Hotel staff and crew for everything.

2017-02-28 • via Nuitee