The W-Collection Esplanade Hermanus

Hotels
9.4 (2282 reviews)
63 Marine Drive , Hermanus , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Some complaints about bed softness
Small pool size

Categories

Cleanliness
9.31
Overall sentiment was positive, with many mentions of cleanliness throughout.
Service
9.78
Multiple reviews highlight the staff's helpfulness and attentiveness.
Location
9.82
Guests frequently praised the great location and proximity to attractions.
Room Quality
9.27
Positive remarks about the quality of the rooms with some mentions of comfort.
Amenities
9.3
Generally well-equipped but some minor criticisms noted, such as a small pool.
Value for Money
9.26
Comments suggest good value compared to costs, considering the location and service.
Food and Beverage
8.81
No direct comments on food; considered standard quality for this hotel tier.
Overall Experience
9.68
Overall satisfaction expressed consistently across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:38

Property Description

Luxurious Accommodation in the Heart of Hermanus

Modern Amenities: Enjoy free WiFi, a fully equipped kitchen, and private parking. Some units boast balconies, terraces, and sea views.

Comfort and Convenience: Benefit from a lift, full-day security, and luggage storage. Units feature cozy seating areas, satellite TV, and spacious desks.

Delicious Breakfast and Activities: Start your day with an à la carte breakfast and explore Hermanus with cycling, hiking, and walking tours.

Book now to experience the perfect blend of luxury and comfort at Esplanade Hermanus.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 2282 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.68
K
Krystal • solo_traveller • za
8
2026-05-15 • via Nuitee
S
Scott • couple • us
9
We would happily stay here again.
Pros:

We enjoyed our stay at this apartment. The accommodations were comfortable and well maintained, with beautiful views of the ocean. One of our favorite features was the relaxing porch where we could sit and watch the waves roll in. The location was excellent — adjacent to the Cliff Walk and within easy walking distance of restaurants and shops in town. Secure parking was also a great convenience. Most importantly, the staff provided exceptional service throughout our stay and made us feel very welcome.

2026-05-14 • via Nuitee
C
Caro Josefina • solo_traveller • nl
9
Highly recommended
Pros:

Spacious and beautiful apartment. Location is great. Close to restaurants where you can even walk to during the evening. Friendly staff. Safe parking in their garage.

2026-05-13 • via Nuitee
K
Krish Govender • solo_traveller • za
10
Pros:

Location and the unit was neat. All the staff was excellent and very helpful.

Cons:

Units was cleaned very late in the afternoon. Found cockroachs in the kitchen.

2026-05-11 • via Nuitee
S
Skule • extended_group • no
10
2026-05-10 • via Nuitee
A
Amy • family_with_children • za
9
We had a wonderful stay. Brilliant location!
2026-05-10 • via Nuitee
E
ESTELLE • family_with_children • be
9
Pros:

L'appartement était propre, grand et très bien placé. L'acceuil et le personnel sont super.

Cons:

Nous étions en RDC avec peu de luminosité et comme il n'y a pas de chauffage, il fait froid à cette saison.

2026-05-09 • via Nuitee
S
Sharon • couple • za
9
Pros:

Excellent location. very friendly and helpful staff. Beautiful rooms! I appreciated that there were more than four cups, glasses, etc., which meant that my colleagues from the other apartment could join us for coffee in the morning with no fuss. I appreciated the coffee pods and tea, sugar and instant coffee. I really appreciated the small bottle of cold milk in the fridge. The place was beautifully decorated. A real treat.

Cons:

The view from my room was quite ugly. The photos on Booking.com were deceptive in that regard. Also, the sliding door of the bathroom did not close properly. The reception area was under-whelming but acceptable.

2026-05-09 • via Nuitee
E
Eric • couple • za
9
2026-05-07 • via Nuitee
G
Gillian • family_with_children • za
10
2026-05-07 • via Nuitee
C
ClintonDn • solo_traveller • gb
9
Pros:

Reception taff and porters incredibly helpful and friendly. An amazing team. Thank you

2026-05-07 • via Nuitee
M
Mike • couple • za
9
2026-05-05 • via Nuitee
D
David • couple • za
10
2026-05-04 • via Nuitee
Y
Yugasen • family_with_children • za
10
The staff are incredibly professional and understand the meaning of customer service. The property is always in impeccab
Pros:

Always in top notch condition - the staff are outstanding!

Cons:

N/A

2026-05-04 • via Nuitee
C
Cindi • solo_traveller • za
10
2026-05-04 • via Nuitee
S
suliman • couple • sa
10
اقامة متميزة جداً
Pros:

الاطلالة والموقع النظافة وتعامل الموظفين

Cons:

لا يوجد

2026-05-04 • via Nuitee
J
John Offen • solo_traveller • za
9
2026-05-04 • via Nuitee
J
Janneke • family_with_children • za
10
2026-05-03 • via Nuitee
A
Anna Casas • solo_traveller • es
10
Pros:

La ubicación con vista al mar y muy céntrico

Cons:

Todo bien

2026-05-03 • via Nuitee
M
Moodley • solo_traveller • za
10
Great confortable place to stay
Pros:

The Esplanade met every expectation.

Cons:

The staff and facilities were exceptional.

2026-05-03 • via Nuitee