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Facilities
Property facilities
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Non-smoking rooms
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Room service
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Family rooms
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Pets allowed
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Luggage storage
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Safety deposit box
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Tour desk
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Allergy-free room
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Explorer Deluxe Hotel, just 150 meters from the city's main square, offers a luxurious stay in Chachapoyas. Each room is equipped with cable TV, a private bathroom with free toiletries, and some even feature air conditioning. Wake up to a complimentary daily breakfast during your stay.
Exceptional Facilities
Guests at Explorer Deluxe Hotel can enjoy a 24-hour front desk, a relaxing terrace, and a convenient snack bar. Additionally, take advantage of the shared lounge and luggage storage facilities. Parking is complimentary for all guests.
Convenient Location
Situated only 3 km from Chachapoyas Airport, Explorer Deluxe Hotel provides easy access for travelers. Book your stay now and experience the perfect blend of comfort and convenience.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children from 1 year old to 2 years old stay for US$8 per person per night when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
Location
Guest Reviews
Buena ubicación y relación calidad precio
Walking distance to the plaza. Restaurant staff.
Street (car, pedestrian) noise all night. Very bad single pane glass windows, no gap seals. No table lamps as shown in booking images. One light for the whole area. The hotel added 5% surcharge for using credit card for payment - this was not anywhere in the booking payment description or final payment area. (Credit card information was a must to book rooms)
El personal del hotel sobre todo Paola que nos estuvo ayudando a resolver cualquier duda o problema y los desayunos.
Reservamos una habitación a la calle porque era más grande y bonita pero al verla nos dimos cuenta que era algo ruidosa. Solicitamos un cambio y nos lo hicieron sin problema
Agua caliente, habitacion amplia con vista a la calle, muy amables, cama comoda
El wifi no funcionaba bien, no pudimos conectarnos :(
Just 1 1/2 blocks away from the main square
Buena atención de parte del hotel, excelente desayuno y habitaciones amplias.
Breakfast was good—served individually. The location was great—2blocks from a central square. The room I had was quite large snd quiet after about 9 at night. The shower was hot.
It would have been helpful if I spoke Spanish.
Close to the plaza
Quiet
Big room
Ok breakfast
Very nice staff. Especially Paola
A little cold at night, but that seems to be all the hotels in the mountains in Perú
The room was spacious, the shower was hot and the room was clean. Great location close to the main square.
It was quite loud, you could hear people walking around and talking in communal areas.
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