Grand Bay Resort Hotel

Hotels
8.5 (1740 reviews)
No. 998, Henggong Road , Hengchun , tw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great children's facilities
Friendly staff
Spacious and comfortable rooms
Cons:
Cleanliness issues
Food quality inconsistency
Soundproofing not adequate

Categories

Cleanliness
7.75
Some mentions of dust and inadequate cleanliness in shared areas.
Service
9.25
Staff is described as friendly and accommodating.
Location
8.75
Conveniently located near attractions, ideal for families.
Room Quality
8.25
Rooms are spacious and comfortable; however, soundproofing could be better.
Amenities
9.25
Excellent children's facilities praised by many guests.
Value for Money
8.75
Rates reflected by the quality of amenities and services provided.
Food and Beverage
7.25
Breakfast not consistently praised; some food options lacking.
Overall Experience
8.75
Many guests enjoyed their stay particularly due to family-friendly services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:34

Property Description

Luxurious Accommodation:
Grand Bay Resort Hotel, located in Hengchun, offers air-conditioned rooms with modern amenities including a flat-screen TV, minibar, and private bathroom.

Family-Friendly Activities:
Guests can enjoy the indoor pool, kids' club, and children's playground, making it an ideal choice for families. Additionally, activities like billiards and table tennis are available for entertainment.

Convenient Facilities:
With a fitness centre, water park, and business centre on-site, guests have access to a range of facilities to enhance their stay.

Book your stay at Grand Bay Resort Hotel for a memorable and enjoyable experience!

Important information:

The name on the credit or debit card used for the booking should correspond to the guest staying at the property. When check-in, you need to show the information card used to make the reservation.

In response to environmental protection, the hotel no longer provides bottled water. All rooms have drinking water facilities for use.

No more cleaning for extended stays and no disposable supplies will be provided.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1740 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
育銘 • family_with_children • tw
10
乾淨整潔
Pros:

房間的設計

Cons:

暫時沒

2026-03-09 • via Nuitee
H
Hsiang-ju • family_with_children • tw
9
2026-03-08 • via Nuitee
竣程 • family_with_children • tw
10
2026-03-06 • via Nuitee
Y
YI-HU • family_with_children • tw
10
2026-03-06 • via Nuitee
亦兌 • family_with_children • tw
10
2026-03-05 • via Nuitee
Y
YUAN HSUAN • solo_traveller • tw
8
Cons:

隔音不佳

2026-03-03 • via Nuitee
昆政 • extended_group • tw
3
非常不舒服的住宿體驗
Cons:

反應泳池防滑設施改進，接待人員無積極的態度和行動，並不是要討補償，而是要有個具體的回應，以免造成更多旅客的傷害！

2026-03-02 • via Nuitee
子妤 • family_with_children • tw
8
帶小孩一整天待在飯店很棒
Pros:

遊戲室跟沙坑很好玩

Cons:

隔音很糟、電梯等很久

2026-03-01 • via Nuitee
H
Huai-Chien • family_with_children • de
9
Pros:

雖有點維護不佳，但很多遊樂設施，服務人員都很親切

Cons:

房間稍微有點異味，有人偷抽煙很容易聞到

2026-03-01 • via Nuitee
T
Tzu-Yi • family_with_children • tw
9
除了電梯以外其他都蠻好的
Pros:

親子遊戲區跟空間真的是目前住過親子友善飯店裡數一數二好的，人員態度也很親切，退房還可以繼續玩設施也很棒

Cons:

絕對是電梯，數量太少了，住客素質又不好，住頂樓退房的時候按下樓每一台打開都是滿的，拿一堆行李等了20分鐘看了至少十班以上的電梯上來沒有一班一個人拿著行李箱可以搭的進去的🙄等到直接坐在地上等都不抱期待了，退房時間真的是等到天荒地老讓人感受很差的電梯。

2026-02-28 • via Nuitee
敏萱 • couple • tw
10
Pros:

地點很棒…房間也很不錯…

Cons:

房間隔音有一點差

2026-02-28 • via Nuitee
壯儒 • family_with_children • tw
7
Pros:

超大的兒童遊戲區

Cons:

房間隔音不佳，可以聽清楚隔壁房正常說話音量

2026-02-27 • via Nuitee
S
shaojhen • family_with_children • tw
7
2026-02-27 • via Nuitee
雅庭 • family_with_children • tw
10
2026-02-27 • via Nuitee
N
Nattiya • family_with_children • th
6
2026-02-26 • via Nuitee
綾宜 • family_with_children • tw
9
舒適，適合親子
Pros:

遊戲間很大，小孩喜歡

Cons:

遊戲間雖然很大，但清潔度似乎不足，都會有很多小顆粒髒污

2026-02-25 • via Nuitee
Y
Yi-Ting • family_with_children • tw
9
2026-02-24 • via Nuitee
S
szuyu • family_with_children • tw
10
Pros:

兒童設施小孩很喜歡，房間乾淨，員工態度都很好

Cons:

電梯太少 等待時間久，球池底下很多垃圾

2026-02-24 • via Nuitee
蔡阿良 • family_with_children • tw
9
Pros:

服務人員態度不錯，處理事情的效率也很高，整體體驗還不錯，重點是小朋友開心最重要!

Cons:

其實...跟我預想的有點出入是大溜滑梯的部分，我也為飯店內設施是可以一直玩的，可是到了才發現原來只有特定時段開放體驗，其他的時段都要付費，麻將是跟KTV還可以理解，但是這種小朋友的設施我就覺得沒必要...，不過可能飯店有自己的考量吧。

2026-02-23 • via Nuitee
B
Bin yang • solo_traveller • tw
10
Pros:

小孩可以玩得很開心

2026-02-23 • via Nuitee