Ortea Palace Hotel, Sicily, Autograph Collection

Hotels
•
Autograph Collection
9 (457 reviews)
Via Nazario Sauro s.n. , Siracusa , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Good dining options
Cons:
Small room sizes
Inconsistent service experiences
High price for value

Categories

Cleanliness
8.08
Issues with cleanliness mentioned, impacting overall perception.
Service
9.55
Positive mentions of helpful staff and service throughout reviews.
Location
9.59
Several positive comments about the excellent location of the hotel.
Room Quality
8.54
Some reviews mentioned small rooms and dated bathrooms.
Amenities
9.07
Spa and breakfast mentioned positively, but some negative feedback on the bar.
Value for Money
8.53
High price point not justified due to some service and room issues.
Food and Beverage
9.58
Breakfast and the Italian restaurant received high praise.
Overall Experience
9.05
Mixed sentiments but overall a positive experience reported by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Amenities: Indulge in the spa, indoor pool, and gourmet dining at Ortea Palace Hotel, Sicily, Autograph Collection.

Elegant Accommodations: Relax in rooms with modern comforts like air conditioning, flat-screen TVs, and plush bathrobes.

Convenient Location: Explore nearby attractions such as the Temple of Apollo and Ortigia Street Market just steps away.

Ready to experience luxury and comfort in the heart of Siracusa? Book your stay at Ortea Palace Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 457 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.05
A
Anne • couple • fr
10
Superbe on recommande vraiment pour une expérience unique
Pros:

Tout était parfait de l’accueil, emplacement chambre, petit-déjeuners. Upgrade pour nous et on recommande fortement

2026-04-04 • via Nuitee
S
Simone T • family_with_children • it
10
Pros:

Hotel molto raffinato sono stato con la mia compagna menzione speciale x il barman super come sempre grazie x tutto S❤️J

2026-04-01 • via Nuitee
F
Feng • family_with_children • be
4
差劲！暖风空调温度设定两端不一致，严重欺骗客户。
Cons:

暖风空调有欺骗性：房间端显示可以调到27°，但是控制端只开到了23°，导致实际上空调一直不启动，房间里阴冷，被子单薄，冷得无法入睡。经过激烈交涉，宾馆提供了两个很小的电暖风机，声音很吵，影响睡眠。这样的五星级宾馆真是太差劲了！

2026-03-31 • via Nuitee
M
Miller • couple • us
10
Pros:

The room was nicest I have stayed in anywhere--two story loft with high ceilings. Tile floors, glass stairways. Spacious, elegant and sumptuous.

2026-03-27 • via Nuitee
W
Walter • extended_group • mt
8
Great stay
Pros:

Central and very clean

Cons:

Hotel was quite empty
The cost quoted for upgrade to room with a view was quite high

2026-03-24 • via Nuitee
M
MESA BEJARANO • solo_traveller • co
7
NO SEA VIEW
Pros:

Bath tub and Marble floor

Cons:

There is NO SEA VIEW even though I paid for it.
Only 2 floor of rooms.
Breakfast next to reception.
NO Rooftop.
If on number 1 floor you can hear cars and people.

2026-03-20 • via Nuitee
S
Stanton • couple • us
9
Great place to stay
Pros:

Great property and the food at the hotel was exceptional. We really enjoyed our stay

2026-03-16 • via Nuitee
S
Simone • couple • it
10
2026-03-15 • via Nuitee
S
Sergio • couple • it
6
2026-03-14 • via Nuitee
G
Gilbert • extended_group • us
10
First class in Ortigia!
Pros:

First class hotel with a convenient location. Wonderful professional staff.

Cons:

Nothing

2026-03-10 • via Nuitee
R
Robert • extended_group • gb
3
2026-03-07 • via Nuitee
G
Giovanni • couple • us
10
Best hotel in best location
Pros:

Top notch quality on every aspect, starting from location, building, rooms, decor, breakfast

Cons:

Ac not yet working, it was very warm

2026-03-07 • via Nuitee
A
Alessia • couple • it
10
Eccezionale
Pros:

Tutto

Cons:

Nulla

2026-03-01 • via Nuitee
A
Alexander • couple • mt
10
Had a very good time
Pros:

Very comfy

Cons:

Very simple

2026-02-11 • via Nuitee
L
LECUYER • couple • fr
9
PARFAIT
Pros:

TRES BON ACCUEIL DES NOTRE ARRIVÉ JUSQU'À NOTRE DEPART
PERSONNEL A L'ÉCOUTE

2026-02-10 • via Nuitee
E
EUNJI • family_with_children • nz
10
2026-02-10 • via Nuitee
C
Chris • extended_group • nl
9
Excellent place to see the city
Pros:

Style, location, room size

2026-01-21 • via Nuitee
C
Caroline • solo_traveller • us
9
I enjoyed my stay at Ortea, the hotel is clean and service was very good, it was a positive experience and I would retur
Pros:

The location is quite convenient and easy access to the entire city. Staff was very friendly and took pride in their work.

Cons:

The fitness center ran out of towels, apples, and water, and the bar area was typically deserted and hard to get a drink or service at times. Yet, I appreciate that there was a fitness center at all, so overall it was a positive experience. I also wish water were more readily available for guests.

2026-01-19 • via Nuitee
C
cameron • couple • au
10
2026-01-19 • via Nuitee
S
Sanjay • family_with_children • au
10
Pros:

Amazing location, luxurious accommodation

2026-01-18 • via Nuitee