Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Quiet location
Friendly staff
Great amenities
Comfortable rooms
Cons:
High restaurant prices
Stolen belongings incident

Categories

Cleanliness
8.96
Room was very clean and tidy.
Service
9.43
Amazing staff that were helpful and kind. Jenny was so friendly and welcoming.
Location
8.97
Well located to tram and metro lines, away from touristy hustles.
Room Quality
8.92
Rooms were very comfortable.
Amenities
8.95
The exercise room is well equipped and ventilated.
Value for Money
8.41
The Indonesian restaurant is good, though hotel-pricey.
Food and Beverage
9.46
The breakfast buffet is heavenly.
Overall Experience
8.93
Truly, a home-away-from-home feel, remarkable in a large hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:37

Property Description

Award-Winning Living Interior
Experience the urban oasis of Hyatt Regency Amsterdam, where 211 botanical inspired guestrooms & suites await you. The hotel boasts some of the largest accommodations in Amsterdam, ensuring a luxurious stay.

Botanical-Inspired Meeting & Event Spaces
Host your events in style at one of the five modern event spaces, designed to celebrate botany & sustainability. The refreshing and natural ambiance will leave a lasting impression on your guests.

Mama Makan Indonesian Restaurant & Bar
Indulge in the vibrant culinary scene at Mama Makan, the lively restaurant & bar offering delicious Indonesian cuisine. Enjoy a unique dining experience without leaving the hotel premises.

Book your stay at Hyatt Regency Amsterdam and immerse yourself in a world of botanical luxury and sustainable elegance.

Important information:

Extra beds are only available in Club Deluxe King or Suites. Please contact the property for more information.

An extra bed is available upon request, subject to availability. A charge of €75 per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Property Accessibility

Total Disability Score: 68.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 16
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 4002 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 8.93
M
Michelle family_with_children nl
7
2026-08-07 via Nuitee
T
Tamar family_with_children il
10
2026-08-07 via Nuitee
T
Talal Al Hammadi solo_traveller ae
7
Pros:

It was good

Cons:

The payment should have happened at the hotel but they took the 1st night 1 day before then they had to charge extra and it was confusing it took 30 min to understand why but not a big deal. the AC in the room you have to wake up 2 times to fix it as the tepm changed during night. the location is far from the center, when we we came to chick in 1 room was not ready and we had to wait for a shift change.

2026-08-07 via Nuitee
T
Talal Al Hammadi solo_traveller ae
7
Pros:

It was ok

Cons:

The payment should have happened at the hotel but they took the 1st night 1 day before then they had to charge extra and it was confusing it took 30 min to understand why but not a big deal. the AC in the room you have to wake up 2 times to fix it as the tepm changed during night. the location is far from the center, when we we came to chick in 1 room was not ready and we had to wait for a shift change.

2026-08-07 via Nuitee
M
Miguel couple pt
10
2026-08-06 via Nuitee
R
Raffael family_with_children ae
8
Great location but old tired rooms
Pros:

The location is great. The room was spacious. Staff tried their best

Cons:

The property feels very tired and desperately needs a refresh. The room was like a time capsule from 20 years ago. Still no idea how the AC works (and I grew up in a country where we all have AC). One of the sink was blocked. The black out curtains were partially broken and felt like they’ve never been washed in 10 years. Strange stains all over. Some of the chairs in the room the legs were half broken. The AC in the bedroom was hidden behind the tv we struggle to find it. The hot water takes 5 min before it starts to come out hot. The towels feel old and thin and dirty I think those towels must be 10 years old as well.

2026-08-06 via Nuitee
R
Robin solo_traveller de
8
2026-08-05 via Nuitee
K
Khadra family_with_children gb
8
2026-08-04 via Nuitee
K
KUBURLU family_with_children tr
9
2026-08-04 via Nuitee
A
AlBastaki solo_traveller ae
6
Could have been better
Pros:

Good air conditioning, and Fast elevators.

Cons:

Waited 1 hour ans 15minutes after their check in time for my room, TV mobile connect & phone wasn't working.

2026-08-03 via Nuitee
A
Adam couple gb
6
A decent hotel with great service but not good value
Pros:

Quite location, polite and helpful staff, great bed

Cons:

Room fairly ordinary for the very high price

2026-08-03 via Nuitee
L
LOKESH solo_traveller us
3
2026-08-02 via Nuitee
Z
Zhao couple cn
10
2026-07-25 via Nuitee
D
Donna couple au
10
Fantastic
Pros:

The rooms are lovely and clean and the staff were very responsive and helpful.

Cons:

Nothing

2026-07-24 via Nuitee
M
Mark solo_traveller nl
8
Voldeed als corporate hotel, weinig gastvrije interactie
Pros:

Locatie

Cons:

Ontvangst bij de receptie was rommelig en weinig ‘Welcoming’
Fors geprijsd ‘this is Amsterdam’

2026-07-24 via Nuitee
B
Bettina extended_group de
10
Ein wunderbares langes Wochenende in Amsterdam!
Pros:

Es war einfach super! Tolle Lage, gute um überall mit öffentlichen Verkehrsmitteln hinzukommen. Wir waren für ein Konzert in der Stadt, welches in der Fußballarena stattgefunden hat, dafür wirklich ideal gelegenes Hotel. Schöne, moderne Zimmer, sehr sauber und gut ausgestattet. Vor allem auch schönes Badezimmer. Bequemes Bett. Ruhige Lage. Das Frühstück war klasse. Überaus freundliches und zuvorkommendes Personal. Ich war rundum zufrieden.

Cons:

Nichts - zumindest nichts relevantes. Hatte mehr aus Versehen ein Zimmer mit Aussicht gebucht, die Aussicht konnte man aber nicht wirklich Aussicht nennen.

2026-07-23 via Nuitee
P
Paramveer couple in
9
Great stay with good amenities
Pros:

Great location and very clean and updated

Cons:

Everything was good

2026-07-23 via Nuitee
G
Güney solo_traveller tr
10
2026-07-23 via Nuitee
P
PAULA family_with_children br
10
Estadia muito confortável numa linda região de Amsterdã
Pros:

Gostamos muito do conforto dos quartos e enxovais, dos arredores e do café da manhã.

2026-07-23 via Nuitee
J
john couple gb
9
Great hotel all round
Pros:

Clean and modern building and rooms.
Very comfortable beds.
Plenty of food selection

Cons:

One bar staff member not very happy at times

2026-07-23 via Nuitee