Scala de Faro

Hotels
9.4 (175 reviews)
28 Zampeliou , Chania Town , gr

Children allowed

Facilities

Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Wonderful staff and service
Great location with cozy atmosphere
Cons:
Noise from external air conditioning units
Breakfast could offer more variety

Categories

Cleanliness
9.4
The rooms were beautifully decorated, clean and spacious.
Service
9.9
Staff, particularly Anita and Ada, went above and beyond and were very helpful.
Location
9.9
Located at the heart of the old harbour, central to restaurants and shops.
Room Quality
9.4
Beautifully decorated, cozy rooms; however, there was some noise from surrounding areas.
Amenities
8.9
Standard amenities that meet expectations for this hotel tier.
Value for Money
9.4
Overall value aligns well with expectations given the location and service.
Food and Beverage
8.4
Breakfast was good but lacked variety; coffee and pastries could improve.
Overall Experience
9.9
Overall, a fabulous stay with many positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:37

Property Description

Luxury Accommodation in Chania Old Town

Unwind in Comfort: Scala de Faro offers rooms with a TV, seating area, and private bathroom with deluxe amenities. Enjoy stunning views of the sea or mountains while sipping on your coffee.

Exceptional Service: Our 24-hour front desk is ready to assist you anytime during your stay, ensuring a seamless and enjoyable experience.

Prime Location: Situated just 100 meters from the Archaeological Museum of Chania, Scala de Faro provides easy access to explore the rich history and charm of Chania Old Town.

Experience luxury and convenience at Scala de Faro. Book now for an unforgettable stay in Chania Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 175 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.9
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 8.4
Overall Experience: 9.9
C
Calli family_with_children us
10
Fabulous stay
Pros:

Staff, Anita went above and beyond she is wonderful!!! Answered every question and gave great recommendations & truly went out of her way for us. Ada was wonderful and willing to help with everything.

Cons:

Nothing, it was amazing!

2026-01-19 via Nuitee
J
Jérémi couple fr
10
2026-01-19 via Nuitee
N
Natalia family_with_children gb
9
Great hotel, perfect location, yummy breakfast!
Pros:

Great location, very clean, friendly staff.

Cons:

Pillows were a bit hard and we would have liked an iron in the room.

2026-01-19 via Nuitee
P
Peter couple au
8
2026-01-19 via Nuitee
M
Maxwell family_with_children au
10
2026-01-19 via Nuitee
P
paolofor couple it
7
bello ma di difficile gestione, parcheggio, scale..rumore
Pros:

la posizione nella parte antica della città è sicuramente un plus per raggiungere ristoranti e negozi e palazzi antichi, anche se essendo in zona chiusa al traffico bisogna parcheggiare fuori dal parte antica a andare a piedi trascinando le valigie...grande disagio..

Cons:

La colazione non è all'altezza della qualità del Hotel, buffet normale, mancanza frutta fresca, macedonia praticamente solo mele..pochi dolci, marmellate industriali..caffè così cosi..

Inoltre dalla reception basata al piano terra, bisogna fare le scale a piedi con le valigie per salire al 1° piano e poi fortunatamente cè l'ascensore.

Noi eravamo nella C8 bellissima camera, ma il rumore dei condizionatori di altri hotel è molto disturbante..

2025-10-19 via Nuitee
A
Alison couple gb
9
2025-10-11 via Nuitee
L
Lilach couple il
10
Lovely
Pros:

The staff and the location were amazing. The room is beautiful and cosy with beautiful lighting.

Cons:

The stairs to the first floor are a bit challenging

2025-10-07 via Nuitee
K
Ken partner
10
Pros:

This place is excellent. The only minor quibbles would be the standard ones these days, namely the bathroom has a glass door which sounded like it was going to break any second, and the bathroom wall is also opaque so that privacy is not exactly 100% and also if you need to visit the bathroom at night, you wake up people trying to sleep. Also the bathroom door was not exactly insulated, so you get to enjoy the sounds emanating from the bathroom. Otherwise an excellent hotel.

2025-10-03 via Nuitee
K
Kale couple us
10
Pros:

Very nice location and very beautiful old historic building

2025-10-01 via Nuitee
K
Krasimira family_with_children bg
10
Pros:

Everything was perfect.

2025-09-28 via Nuitee
J
Julie
10
Pros:

Perfect stay!

2025-09-25 via Nuitee
C
Christine partner
10
Pros:

This was one of the nicest hotels we have ever stayed in. It is perfectly in the center of Chania old town. The staff was so friendly! We were so sad to leave. We will be coming again!!!

2025-08-31 via Nuitee
A
Ahmet Hakan family_with_children tr
10
2025-08-31 via Nuitee
A
Antonia couple ch
9
Beautiful hotel in an exceptional location
Pros:

The hotel is located at the heart of the old harbour, but very quiet and super cozy. Breakfast was amazing, the room was beautifully decorated, clean and spacious.

2025-08-28 via Nuitee
D
Domenico
10
Pros:

Great location. Helpful staff.

2025-08-23 via Nuitee
B
Belinda partner
10
Pros:

Great location with a balcony overlooking the harbour
Great atmosphere extremely central
Highly recommended

2025-08-21 via Nuitee
R
Rocio family_with_children es
10
Preciosas estancia en La Canea
Pros:

Habitación y hotel maravillosos!
Personal muy agradable y amoroso, nos sentimos como en casa.
Vistas inmejorables.

2025-08-07 via Nuitee
V
Valente solo_traveller it
10
2025-07-31 via Nuitee
R
Rahul
10
Pros:

Great location and well maintained hotel with helpful staff.

2025-07-27 via Nuitee