Element Dallas Love Field

Hotels
Element by Westin
8.2 (193 reviews)
2333 West Mockingbird Ln. , Dallas , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location near airport
Cons:
Electrical issues in room
Inconsistent service at front desk

Categories

Cleanliness
7.94
Room was clean and well-maintained, but some guests reported issues.
Service
8.61
Staff was friendly and helpful, but some operational delays noted.
Location
8.45
Location was convenient, especially for airport access.
Room Quality
8.21
Rooms were comfortable and well-furnished, some issues with electrical outlets.
Amenities
7.93
Amenities were nice, but some dissatisfaction with certain aspects like air conditioning.
Value for Money
7.89
Fair pricing overall, but inconsistent experiences reported.
Food and Beverage
8.44
Breakfast options were generally well-received.
Overall Experience
8.11
Overall stay was positive, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:58

Property Description

Luxurious Amenities and Services
Element Dallas Love Field offers free bikes, an outdoor pool, a fitness center, and a shared lounge. Guests can enjoy a sun terrace, luggage storage, a 24-hour front desk, airport transfers, and free WiFi.

Entertainment and Relaxation
Unwind by playing billiards or grab a drink at the in-house bar. For business travelers, there's a convenient business area available.

Convenient Location
Located just a short distance from Dallas World Trade Center and Highland Park Village, with Dallas Love Field Airport a mere 1 km away, Element Dallas Love Field provides the perfect blend of comfort and accessibility for your stay in Dallas.

Book now for an unforgettable experience at Element Dallas Love Field.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8.2
Based on 193 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.45
Room Quality: 8.21
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
L
Lynn couple us
6
Good place to stay while traveling
Pros:

Convenient to airport

Cons:

No shuttle service. I waited at airport for 50 min despite speaking to someone at hotel for shuttle service. Worker didn’t show up to work and the man attended couldn’t leave his place. Desk man was very nice though. Wish I would have been told that 50 min earlier!!!

2026-03-18 via Nuitee
D
Daniel couple us
1
Pros:

I got charged twice

2026-01-26 via Nuitee
S
suzanne couple us
10
Pros:

Reliable. Good breakfast

2026-01-25 via Nuitee
M
Michael solo_traveller us
8
Pros:

I liked the location as I flew into Love Field. Also like the location as it was close to a DART station which I used. Breakfast was good.

2026-01-19 via Nuitee
M
Marsha couple us
7
Our stay was fine, might stay there again sometime, as it is close to medical facilities.
Pros:

Breakfast was fine. Coffee was really strong, maybe too strong. Lots of tv channels.

Cons:

Couldn't get the air conditioner to work to our liking. Bath towels were too coarse. Didn't like paying for parking.

2026-01-19 via Nuitee
A
Anwar solo_traveller us
8
Love it
Pros:

The people

Cons:

N/A

2025-10-09 via Nuitee
K
Kimberly
10
Pros:

Room was clean, cool, and comfortable. Staff was friendly and helpful. I requested to be moved to another room due to a barking dog in the room next to me and they handled that quickly and with no fuss. The only negative to the room was one of the electrical outlets on the bedside lamp did not work.

2025-09-28 via Nuitee
C
Charles couple us
10
Pros:

Friendly helpful staff. Comfortable rooms with delightful beds. Shower was great! Nice breakfast/area.

Cons:

Zip

2025-09-20 via Nuitee
S
shanel
6
Pros:

The room was very nice but the neighborhood had alot of homeless people and the parking is wide open. People who lived in the apartments behind were parking and getting deliveries in the hotel parking lot. There are a few food options nearby. Staff was very nice and knowledgeable.

2025-09-12 via Nuitee
T
Tania couple br
8
Hotel muito bom
Pros:

Limpa e ampla

2025-09-08 via Nuitee
A
Audra family_with_children us
6
Loved the ease of getting to from airport and might use it again .
Pros:

Location close to airport was amazing.

Cons:

Phone didn’t work in the room and not enough staff working. I felt bad for the front desk staff because we asked for towels and such for the room and she couldn’t leave until a driver came back. Possibly 3 people on staff later in the evening would help.

2025-09-06 via Nuitee
D
Donald couple us
9
2025-08-30 via Nuitee
M
McAdoo family_with_children us
8
Pros:

Facilities and Room were nice, distance from airport was perfect for early flight. Breakfast was great.

Cons:

No one at front desk. About a dozen people waiting and there was a conversation about what was good to eat around the area with im guessing the manager while everyone waited to get checked in.

2025-08-29 via Nuitee
S
Sherry
10
Pros:

It very clean and the staff friendly.

2025-08-21 via Nuitee
S
Sean
2
Pros:

I stayed here for a week and after four days developed bites and rashes all over my body. I informed the front desk and was moved to another room for the last two nights, with a promise of compensation. No manager was on duty at the time. Days later, I still hadn’t received a call from a manager. Each time I tried to follow up, my calls went unanswered—until I called from a different number, at which point they picked up immediately. I was then told the manager “wasn’t available until later.” The hotel itself was fine, but the staff’s lack of follow-through and assistance was unacceptable. I’m still dealing with the aftermath of this experience. I won’t be returning or recommending this property.

2025-08-16 via Nuitee
D
Denis family
4
Pros:

We chose this hotel because of a promo for Free Parking when reserving a King Suite. When we arrived the receptionist said they never give free parking. I showed her a screenshot of the reservation which showed free parking. She then gave us the stinkiest room.

2025-08-15 via Nuitee
J
JamieLee family
8
Pros:

Nice clean and new hotel with nice staff. Kind of strange industrial airport parking & rental car kind of neighborhood

2025-08-03 via Nuitee
S
sam couple us
6
😞😩🙁
Pros:

Nobody hardly ever at front desk. Might as well be the Aloft!

Cons:

☹️

2025-08-01 via Nuitee
D
David
4
Too noisy/ Limited Parking
Pros:

Very busy and noisy hotel. Not enough parking.

2025-07-20 via Nuitee
R
Rachquel family_with_children
10
Pros:

Love the person that I checked in with she was super friendly and awesome

2025-07-20 via Nuitee