Nirvana Hotel - Cancun Hotel Zone

Hotels
Independent
6.6 (56 reviews)
Av. Pok Ta Pok, Lote 4, Hotel Zone, Cancun, QROO, 77500 , Cancun , MX

Pets allowed

Facilities

Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
Television in common areas
See all facilities

Review Highlights

Pros:
Good location
Inexpensive and quiet
Cons:
Poor cleanliness
Need for property improvements

Categories

Cleanliness
3.43
Don’t stay here. Avoid here at all cost.
Service
7.9
Standard quality for this hotel tier.
Location
7.44
El lugar donde esta es exelente.
Room Quality
5.39
Standard quality for this hotel tier.
Amenities
7.92
Standard quality for this hotel tier.
Value for Money
7.88
Standard quality for this hotel tier.
Food and Beverage
7.93
Standard quality for this hotel tier.
Overall Experience
4.9
Overall a mixed experience with notable disadvantages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:11

Property Description

Outdoor Pool and Terrace View: Unwind by taking a dip in the outdoor pool or admiring the picturesque view from the terrace and garden.

Dining and Recreation: Indulge in a delicious meal at the on-site restaurant and relax with a drink at the bar/lounge. For entertainment, make use of the arcade/game room and TV lounge.

Convenient Amenities: Enjoy complimentary Wi-Fi, daily housekeeping, and various services like dry cleaning, luggage storage, and a 24-hour front desk for a hassle-free stay.

Choose Nirvana Hotel & Hostel - Cancun Hotel Zone for a memorable stay in Cancun's Hotel Zone. Book now to experience the perfect blend of relaxation and leisure during your visit.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

6.6
Based on 56 reviews
Cleanliness: 3.43
Service: 7.9
Location: 7.44
Room Quality: 5.39
Amenities: 7.92
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 4.9
L
Leslie
2
Pros:

Don’t stay here. Avoid here at all cost

2025-07-15 via Nuitee
J
jersey
8
Pros:

El lugar donde esta es exelente pero a la propiedad le faltan mejoras

2025-06-19 via Nuitee
J
Jae
8
Pros:

Inexpensive and quiet.

2025-06-16 via Nuitee
D
David
10
Pros:

Buen hotel

2025-06-03 via Nuitee
R
Rosa partner
6
Pros:

No microwave or fridge, place was big but management wanted us to pay more so ended up taking the tip money I left for housekeeping.

2025-05-23 via Nuitee
V
Victor J
2
Un desastre
Pros:

muy mal servicio; en caso que cambien toallas, lo harán incompleto; la cama suena muy fuerte todo el tiempo, de verdad, es muy ruidosa; la alberca esta llena de moho y, ni siquiera estaba llena lo cual indica que, no se puede usar; el baño no tiene accesorios para colocar jabón, rastrillo, pasta dental y/o cepillo dental; es muy notable que a las instalaciones no se les ha dado mantenimiento

2025-04-08 via Nuitee
A
Armando partner
8
Pros:

La recepción execelente, la estructura de la propiedad muy viejita

2025-02-27 via Nuitee
R
roberto partner
10
Pros:

Muy amables y atentos, la habitación muy limpia, arreglada y cómoda

2024-12-01 via Nuitee
V
Vinodh Naidu
2
Pros:

I’m very disappointed by this booking as it is completely opposite of what they depict on google or Expedia site.

No hand towels.
Tissue paper is across the commode which is not in reach.
Bathroom towels are so worn off.
It’s not a hotel, it’s a room from an apartment that is on rent.
Staff are very unapologetic when things were wrong.

2024-11-22 via Nuitee
V
Vinodh Naidu
2
Pros:

I’m very disappointed by this booking as it is completely opposite of what they depict on google or Expedia site.

No hand towels.
Tissue paper is across the commode which is not in reach.
Bathroom towels are so worn off.
It’s not a hotel, it’s a room from an apartment that is on rent.
Staff are very unapologetic when things were wrong.

2024-11-18 via Nuitee
E
Erik partner
2
Pros:

Las instalaciones son viejas, la habitación no es como en las fotos, en recepción no encontraban la Reservacion.

2024-09-22 via Nuitee
A
Armando partner
8
Pros:

Buen servicio de la recepción

2024-08-01 via Nuitee
A
Armando partner
8
Pros:

Excelente la atención de la recepción, la propiedad ya muy viejita y su alberca es un chapoteadero.

2024-07-30 via Nuitee
M
Marco Antonio friends
4
Pros:

Tardaron un día en podernos dar la contraseña del Internet, mientras solo estábamos con datos celulares, la televisión nunca la pudimos ver por lo mismo y que no agarraba bien, la puerta del baño no se podía cerrar y pues nunca en toda la estadía nos hicieron un servicio de limpieza de habitación.

2024-07-09 via Nuitee
A
Abril Imelda
8
Made the most of my money
Pros:

Last time i even got a bigger room. I think if you ask for a king size you get hot water in the shower. It was a veey spacious room, a great price and location.

Happy with my staying

2024-06-20 via Nuitee
V
Verified traveler
8
Value for money
Pros:

It was value for money. Affordable price, nice and safe area. Enough room.

No hot water but not so relevant due to the hot weather, perhaps you may ask for it.

No mosquitoes.
Double bedroom, near main hotel zone in cancun.

If you want more then go for more expensive ones.

I didnt eat at the restaurant overpriced imo. But the room was a good deal

2024-06-11 via Nuitee
E
edgar
10
Pros:

La pasé super

2024-05-27 via Nuitee
A
Armando partner
6
Pros:

Sencillo pero nos recibieron rápido.

2024-05-16 via Nuitee
Z
zhi
6
Pros:

No hot water for shower for two days

2024-02-07 via Nuitee
J
Jazmin
10
Pros:

Gracias mi estadia fue satisfactoria

2024-02-07 via Nuitee