Interservice Hotel

Hotels
•
Independent
6 (4 reviews)
Gogonyo Rd, Nsambya, Kampala , Kampala , UG
256-393-217598

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
Steam room
Breakfast available (surcharge)
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Review Highlights

Pros:
Friendly staff

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-11 00:47

Property Description

Luxurious Amenities

Pamper yourself with onsite massages or enjoy recreation amenities such as a sauna. This hotel also features complimentary wireless internet access and concierge services.

Dining and Entertainment

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available daily for a fee.

Convenient Location

When you stay at Interservice Hotel in Kampala, you'll be in the business district, within a 5-minute drive of Embassy of the United States and St. Francis Hospital - Nsambya. The hotel is strategically located near various attractions and key destinations, making it an ideal choice for both leisure and business travelers.

To experience luxury and convenience in Kampala, book your stay at Interservice Hotel now!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

6
Based on 4 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
Z
Zaahida
8
Pros:

Wonderfully friendly and welcoming staff who made my stay enjoyable.

2025-05-30 • via Nuitee
V
Verified traveler • self
8
Pros:

Exceptionally clean hotel. Good location for my work purposes. Right price. Only negative is that it was a bit noisy from road traffic. Good restaurant.

2019-12-09 • via Nuitee
V
Verified traveler • self
10
Pros:

The breakfast buffet/menu service is very good, and British influenced. Bring your own black pepper though.

Again, very British and European style accomodations. No air conditioning but easy to acclimate to.

Overall, an outstanding property that allowed me to focus on my vist.

2019-08-18 • via Nuitee
J
Juliet
8
Nice and clean
Pros:

The whole place was kept clean, the bedding were cleaned and neatly made, except for the dinning room, a few time crumbs were noted on unoccupied tables, tables which where previously occupied by other people. For infection control the table clothes need to be changed for each group of clients.

2017-06-28 • via Nuitee