Ayre Hotel & Ayre Apartments

Hotels
8.2 (1273 reviews)
Ayre Road , Kirkwall , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Great food
Cons:
Noisy ventilation
Strict breakfast rules
Room cleanliness issues

Categories

Cleanliness
7.41
Some complaints about noisy ventilation and unclean toilet, affecting overall cleanliness perception.
Service
8.88
Staff are described as very friendly and helpful throughout various reviews.
Location
8.92
Multiple reviews highlight the central and convenient location for travelers.
Room Quality
7.87
Rooms are generally described as comfortable, but noise concerns were raised.
Amenities
7.9
Adequate amenities with some positive mentions of the bar and restaurant, but also some areas for improvement.
Value for Money
7.86
Good overall value, but some reviews mention the hotel rate was a bit expensive.
Food and Beverage
8.41
Positive remarks about breakfast and dinner, particularly the cocktails.
Overall Experience
8.38
Overall enjoyment of the stay with a few minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:39

Property Description

Overlooking Kirkwall Harbour with Local Produce Restaurant

Comfortable Rooms with Sea Views and Free Wi-Fi

Convenient Location for Exploring Mainland Orkney

Book now to experience the charm of Ayre Hotel & Ayre Apartments, where you can enjoy picturesque views of Kirkwall Harbour while indulging in locally sourced cuisine. Relax in well-equipped rooms offering sea views, free Wi-Fi, and complimentary tea and coffee. Explore Mainland Orkney with ease, thanks to the hotel's proximity to ferry terminals and nearby attractions. Whether you're savoring a cooked breakfast in the on-site restaurant or venturing to historic sites like Skara Brae, your stay at Ayre Hotel & Ayre Apartments promises both comfort and convenience.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
    Children from 3 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 2 years old to 15 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1273 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
J
Julie • couple • gb
8
Very good, clean and food was good
Pros:

It was clean and the breakfast was good

2026-04-12 • via Nuitee
S
Shazza • couple • gb
5
Was hoping for better as looked lovely on booking.com
Pros:

The hotel was very central to where you needed to go.

Cons:

We found the room to be very hot when we first arrived. We turned the heater off and opened the window, which helped slightly.
Unfortunately, the bed was one of the most uncomfortable I’ve ever slept in. It was made up of two beds pushed together, which created a noticeable ridge in the middle. I even tried sleeping on the other side the next night, but it was still uncomfortable.
The view from the window was disappointing, as it looked directly into other windows facing our room. This meant we had to keep the curtains closed most of the time, even when getting dressed or coming out of the shower.
The walls also seemed very thin—we could hear people showering as if they were in our room.
We had drinks in the bar on the first night, but service was slow. We had to repeatedly look for staff whenever we wanted another drink. We also weren’t informed that there was another bar next door with more of a sports bar atmosphere.
Overall, we felt that communication on arrival could have been better. Nothing was really explained to us, and we weren’t even asked if we wanted to add breakfast to our stay.

2026-04-11 • via Nuitee
J
Jo • extended_group • gb
8
Great staff, spacious bedrooms would stay again.
Pros:

All of the staff were friendly and obviously enjoyed their work environment. The bedrooms were spacious and the bathroom was of a good size with very hot water, The reception area was welcoming.

Cons:

I think their menu could do with having a few specials. We were there for 5 nights and the menu did no change. You cannot judge a book by is cover but painting the front of the hotel should be a priority

2026-04-10 • via Nuitee
G
glenn • solo_traveller • gb
10
Pros:

BIG ROOMS CLEAN BREAKFAST WAS GOOD AND DINNER S GREAT

Cons:

THE ONLY 1 THING I WOULD RECOMENED IS THE MATRESSES A BIT TO HARD

2026-04-07 • via Nuitee
R
Raymond • solo_traveller • gb
8
Pros:

Nice hotel and lovely staff

2026-04-07 • via Nuitee
M
MARIA • solo_traveller • gr
9
2026-04-07 • via Nuitee
J
Jean-philippe • solo_traveller • fr
10
Pros:

Le personnel est très accueillant, de bon conseil et serviable.

2026-04-05 • via Nuitee
P
Pamela • couple • gb
10
Pros:

Warm, comfortable room with great view of harbour.
Kind andd friendly staff.
Delicious food.

Cons:

Nothing

2026-04-03 • via Nuitee
C
Chanda • family_with_children • gb
10
Excellent property, comfortable, clean and great location.
Pros:

Excellent property, comfortable, clean and great location.

Cons:

NA

2026-04-02 • via Nuitee
B
brian • solo_traveller • gb
9
Great place to stay, friendly staff great food
Pros:

Ideally located for the town, just 2 minutes walk away. Plenty of parking. Great staff and fabulous food.

Cons:

No issue

2026-04-02 • via Nuitee
C
Carina • family_with_children • gb
10
Perfect!
Pros:

The staff were really friendly and helpful. The reception area was very nicely presented. I thought the hotel offered everything required. The room was spacious, clean and comfortable. Overall very good value for money. In addition it was located 2 mins walk from my onward ferry.

2026-04-01 • via Nuitee
C
Carl • extended_group • gb
7
Pros:

It was adequate for my travel

Cons:

Didn’t get a receipt emailed to me after my stay

2026-03-22 • via Nuitee
S
steven • solo_traveller • gb
10
2026-03-21 • via Nuitee
B
Brian • extended_group • gb
9
Impromptu weekend visit for family event
Pros:

Great location. Very modern apartment in the new block opposite the main entrance to the hotel. Very warm during a cold wet weekend.

Cons:

Nothing really other than a very squeaky bedroom door which woke others up if you had to use the toilet in the night.

2026-03-19 • via Nuitee
A
Alaxander • couple • gb
8
2026-03-18 • via Nuitee
C
Carl • couple • fr
9
2026-03-17 • via Nuitee
J
Jane • family_with_children • gb
9
Lovely hotel in a convenient spot with fantastic staff.
Pros:

Conveniently situated in the centre of Kirkwall. It had a very welcoming atmosphere and was clean. The staff were fantastic. Very accommodating at our check in and were helpful with my child when he was in the lounge on his own.

Cons:

Nothing.

2026-03-16 • via Nuitee
K
Kaye • couple • gb
8
This is a very nice hotel with wonderful staff and a handy location.
Pros:

The staff and accommodation were first class, as was its location.

Cons:

The only slight downside was the breakfast and we ended up going out for breakfast.

2026-03-16 • via Nuitee
C
C2876VQtomm • Business • Peterhead, Aberdeenshire, Scotland
10
Short business trip
Pros:

Stayed here for four nights, room was clean, comfortable and serviced every day, my room was in the annex which is 2 meters from main building. The food I had was lovely and certainly value for money, staff were friendly although changed most nights. Possibly the best hotel I have stayed in Kirkwall.

2026-03-14 • via Tripadvisor
T
Timothy • couple • au
9
Great stay and location
Pros:

Good included breakfast. View to the harbour from our room. Hot shower/bath and really nice towels.

Cons:

Nothing!

2026-03-14 • via Nuitee