Cambria Hotel Chicago Loop - Theatre District

Hotels
•
Cambria Hotels
8.3 (1987 reviews)
32 W Randolph St , Chicago , US
+1 872-710-9539

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
High prices for food
Inconsistent service

Categories

Cleanliness
7.88
Several mentions of cleanliness issues and dated facilities.
Service
9.35
Staff was very friendly and helpful, though some service aspects were inconsistent.
Location
9.89
Perfect location for walking to key attractions.
Room Quality
8.34
Spacious and comfortable rooms, but some cleanliness issues noted.
Amenities
8.37
Basic amenities with some issues concerning service availability.
Value for Money
7.33
Some guests felt the hotel was overpriced for the quality provided.
Food and Beverage
6.88
Limited food options and complaints regarding breakfast service.
Overall Experience
8.35
Overall a good experience with a few notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Prime Location in Chicago Loop Theatre District

Located inside the historic Oriental Theatre building, Cambria Hotel Chicago Loop/Theatre District offers a unique stay just steps away from State Street shopping.

Modern Comforts and Amenities

Enjoy spacious guest rooms equipped with a 49-inch HDTV, ergonomic work space, and complimentary WiFi. Indulge in plush lounge seating available in select rooms for extra relaxation.

Delicious Dining and Leisure Options

Savor local flavors and craft beverages at Intermission Restaurant and Bar. Stay active at the fitness centre, unwind in the games room, or host events in the banquet space.

To experience the vibrant culture of Chicago, book your stay at Cambria Hotel Chicago Loop/Theatre District now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.3
Based on 1987 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.35
S
Shamoria • couple • us
8
I love my stay
Pros:

I love my room and all the amenities
Walkable distance to Chicago theater

Cons:

I don’t have any

2026-10-13 • via Nuitee
J
Jesus • extended_group • pa
10
2026-10-13 • via Nuitee
L
Lauren • extended_group • us
7
2026-10-13 • via Nuitee
V
Victor • family_with_children • cl
9
Cambria tu destino para disfrutar Chicago caminando
Pros:

Excelente ubicación, el personal muy amable

Cons:

La cocina era lenta, no era mala, pero d se notaba que faltaba personal. El personal muy amable siempre. En mi habitación el sonido del aire acondicionado estaba al lado de mi cama y era extremadamente fuerte y no paraba de sonar en toda la noche

2026-10-13 • via Nuitee
H
Hilary • solo_traveller • gb
8
Pros:

Location

Cons:

Room not cleaned several days despite requests to do so

2026-10-09 • via Nuitee
P
Phoenix • couple • us
10
2026-10-09 • via Nuitee
S
Shashana • solo_traveller • us
9
2026-10-09 • via Nuitee
R
Rafaella Litvin • solo_traveller • us
6
Decent enough hotel at great location
Pros:

Clean room on arrival
Good bed
Great location
Room ready a bit before checkin time and allowed 1h extension for checkout

Cons:

At checkin, we asked for room service on one of the days we were there but no one came.
Lobby in 9th floor (vs ground floor) is inconvenient if you want to stop by lobby to speak to someone on your way out
Sink with only hot water coming out, and thin stream. Asked for someone to fix and they either did not come or were not able to fix but I got no feedback.
Hotel entrance, lobby, hallways etc were quite bare and not on par with prices.
No view from room

2026-10-08 • via Nuitee
L
La Mesha • solo_traveller • us
10
2026-10-07 • via Nuitee
D
danilo aloisio • solo_traveller • br
10
Pros:

Preço baixo e privacidade. Recepcionista das 15 muito gentil

2026-09-18 • via Nuitee
S
Sarah • couple • gb
10
2026-09-17 • via Nuitee
S
Shanika • couple • us
10
2026-09-17 • via Nuitee
L
Lucas • solo_traveller • br
2
Pros:

Only the location

Cons:

The staff is horrible

2026-09-15 • via Nuitee
R
Rosalyn • extended_group • us
9
Perfect Stay
Pros:

Perfect stay for vacation. It’s in a central area of downtown and a short walk from all the attractions. Loved this hotel

2026-09-15 • via Nuitee
M
Maria Angeles • solo_traveller • ph
8
Great location
Pros:

Excelent location

Cons:

Nothing in particular

2026-09-15 • via Nuitee
P
Pablo • solo_traveller • ar
10
Hermoso hotel para ir con la familia, bien ubicado
Pros:

Instalaciones

Cons:

Nada

2026-09-15 • via Nuitee
B
Bernard • couple • za
8
2026-09-14 • via Nuitee
N
Nozanin • solo_traveller • ca
10
Will stay again
Pros:

The room was clean and spacious. Beds were very comfortable

2026-09-13 • via Nuitee
R
Robyn • couple • au
8
Convenient, comfortable stay in heart of Chicago
Pros:

Very convenient to train from the airport, getting off at Washington stop accross the road. Also easy walk two streets up for bus to the United Center for out concert.

Cons:

The drain plug in bath was slightly blocked, so water builds in bath whilst having a shower. It eventually drained away after about 30 min

2026-09-13 • via Nuitee
M
Megan • couple • us
10
Terrific hotel in the heart of the Theater District Loop
Pros:

Beautiful spacious room with lots of light. Comfortable bed and very quiet. Friendly and efficient staff. Good food in the restaurant. The doormen were very nice and helpful as well. Close to the Art Institute of Chicago which was important to me.

Cons:

No complaints. Everything was great.

2026-09-13 • via Nuitee