Cambria Hotel Chicago Loop - Theatre District

Hotels
Cambria Hotels
8.3 (1903 reviews)
32 W Randolph St , Chicago , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Perfect location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
High prices for food
Inconsistent service

Categories

Cleanliness
7.88
Several mentions of cleanliness issues and dated facilities.
Service
9.35
Staff was very friendly and helpful, though some service aspects were inconsistent.
Location
9.89
Perfect location for walking to key attractions.
Room Quality
8.34
Spacious and comfortable rooms, but some cleanliness issues noted.
Amenities
8.37
Basic amenities with some issues concerning service availability.
Value for Money
7.33
Some guests felt the hotel was overpriced for the quality provided.
Food and Beverage
6.88
Limited food options and complaints regarding breakfast service.
Overall Experience
8.35
Overall a good experience with a few notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Prime Location in Chicago Loop Theatre District

Located inside the historic Oriental Theatre building, Cambria Hotel Chicago Loop/Theatre District offers a unique stay just steps away from State Street shopping.

Modern Comforts and Amenities

Enjoy spacious guest rooms equipped with a 49-inch HDTV, ergonomic work space, and complimentary WiFi. Indulge in plush lounge seating available in select rooms for extra relaxation.

Delicious Dining and Leisure Options

Savor local flavors and craft beverages at Intermission Restaurant and Bar. Stay active at the fitness centre, unwind in the games room, or host events in the banquet space.

To experience the vibrant culture of Chicago, book your stay at Cambria Hotel Chicago Loop/Theatre District now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.3
Based on 1903 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.89
Room Quality: 8.34
Amenities: 8.37
Value for Money: 7.33
Food and Beverage: 6.88
Overall Experience: 8.35
R
ROLF solo_traveller br
8
2026-06-24 via Nuitee
C
Christophe couple fr
9
Emplacement idéal
Pros:

Localisation

Cons:

Un peu bruyant

2026-06-22 via Nuitee
N
Narda extended_group us
10
2026-06-21 via Nuitee
D
danae family_with_children us
5
It was ok
2026-06-21 via Nuitee
E
Elizabeth solo_traveller us
10
2026-06-20 via Nuitee
C
Cody family_with_children us
10
2026-06-20 via Nuitee
T
Ton extended_group nl
4
Cons:

airco makes alof noice
showering in bath tub with curtain is not nice

2026-06-19 via Nuitee
J
Julius couple us
10
It’s was exactly what we were looking for
Pros:

Central to everything

Cons:

N/A

2026-06-15 via Nuitee
T
Tsehay couple us
6
Was convenient location to walk arround. But doesn’t much the price.
Pros:

The location is awesome. The restaurant is convenient and offers good food Staff specifically @the restaurant waiter was great.

Cons:

It feels dark inside, very basic amenities high priced.

2026-06-15 via Nuitee
T
Toya solo_traveller us
10
Pros:

Location, it was central to everything and everywhere I needed to go

Cons:

N/A

2026-06-15 via Nuitee
D
Dawn solo_traveller us
8
2026-06-14 via Nuitee
F
Francisco couple us
10
2026-06-13 via Nuitee
J
JenniferL770 Friends getaway Lafayette, Indiana
10
Perfect Theater Companion
Pros:

James and Howard are both nice welcoming door men. James gave us a lot of recommendations of the best local restaurants & to visit the water walk area. The room was clean & the beds slept well. Shower got hot quickly and had good pressure. I chose this hotel because of its location by the Broadway theater and we will see Kinky Boots tomorrow. Location is close to everything!

2026-06-12 via Tripadvisor
S
spartangirl74 NONE Warren, Michigan
10
Excellent location
Pros:

This hotel was 10/10. Excellent location to our event and not to far from other attractions. Parking was a breeze and check in was very easy. Staff was very friendly. I would stay here again!

2026-06-12 via Tripadvisor
V
vanusranderson NONE Millington, Tennessee
4
Unpleasant
Pros:

It is a non-smoking hotel but your room will likely have the smell/presence of cigarette smoke that seems to come through the vents. The response from staff was basically ‘there’s nothing we can do, get over it’. That is probably true, so just keep that in mind if you are sensitive to smoking. Trash tends to pile up in certain main areas which suggests a lack of overall cleanliness.

2026-06-10 via Tripadvisor
D
Dolney solo_traveller us
8
2026-06-10 via Nuitee
A
Aaron couple us
6
Pros:

Good location to theater district

Cons:

Wasn’t the cleanest facility, from ground floor entrance to lobby. Needed a sweep. Overall room was clean except the hair on the makeup towel.

2026-06-08 via Nuitee
S
Sebastiano family_with_children it
8
Soggiorno a Chicago
Pros:

Ottima posizione, ben collegato anche con i mezzi pubblici. Pulizia della camera effettuata giornalmente, staff gentile e disponibile.

Cons:

Prezzo elevatissimo, dovuto al convegno ASCO (ho visto che subito dopo i prezzi erano molto più contenuti)

2026-06-07 via Nuitee
A
Andrii family_with_children us
10
2026-06-05 via Nuitee
A
Anisa family_with_children us
6
Room service did not show up. Unable to accommodate me for an additional stay due to unforeseen circumstances. I had to
Pros:

Location. Restaurants nearby. Tourist attractions nearby.

Cons:

A little pricey for the small room.

2026-06-05 via Nuitee