Fiesta Inn Express Cancún Cumbres

Hotels
•
Fiesta Inn
8 (207 reviews)
Blvd. Luis Donaldo Colosio MZA 1 SM , Cancún , mx

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Poor breakfast variety
Negative experience with booking

Categories

Cleanliness
7.46
Some negative feedback regarding issues related to air conditioning and cleanliness.
Service
8.93
Friendly staff and accommodating service positively highlighted in multiple reviews.
Location
8.97
Multiple reviews mentioned the excellent location of the hotel.
Room Quality
7.92
Spacious room mentioned positively, contributing to room satisfaction.
Amenities
7.45
Breakfast options reported lacking variety, affecting overall rating.
Value for Money
7.91
Generally perceived as good value for the price.
Food and Beverage
6.96
Negative feedback on breakfast quality and availability of food options.
Overall Experience
8.43
Overall experience is mostly positive, despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:33

Property Description

Conveniently Located in the Heart of Cancún

Modern Amenities for a Comfortable Stay
The Hampton Inn By Hilton Cancun Cumbres offers air-conditioned rooms with flat-screen TVs, free WiFi, and safety deposit boxes. Stay active at the fitness centre or unwind in the shared lounge.

Hospitality at Its Best
With bilingual staff available 24/7, enjoy top-notch service and assistance throughout your stay. Whether you need local recommendations or have special requests, we're here to help.

Ready to experience Cancún in comfort and style? Book your stay at Hampton Inn By Hilton Cancun Cumbres now.

Important information:

A mandatory environmental fee of $28.87 MXN per room per night will be charge upon check in.

Please note: When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 207 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 8.43
B
Baños • family_with_children • mx
9
Pros:

La ubicación con muchos comercios alrededor hy cerca de donde fuel el evento al que fui

Cons:

en mi estancia tuve en una de las noches de alojamiento alguien abrió mi habitación, al ver que estaba encendida la tv cerraron de inmediato, reporte y me indicaron que revisarían la situación para no repetirse

2026-01-20 • via Nuitee
O
Owen • solo_traveller • gb
7
2026-01-20 • via Nuitee
M
Maria Eugenia • solo_traveller • mx
6
Una buena opción para la zona de Cumbrez
Pros:

Cómodamente ubicado en un centro comercial con opciones de restaurantes.

Cons:

Si bien tuve problemas en mi check in, porque no encontraban mi reserva, el personal lo resolvió amablemente. El hotel anuncia que cuenta con transportación hotel- aeropuerto, pero al solicitarlo me indicaron que desde hace un tiempo la camioneta está en mantenimiento. Esto debería ser corregido en el anuncio.

2026-01-19 • via Nuitee
V
Viviana • family_with_children • co
8
Pros:

Ubicación

2026-01-15 • via Nuitee
R
Rafael • solo_traveller • cr
7
Pros:

inconvenientes con aire acondicionado

2025-12-31 • via Nuitee
V
Vincent • family_with_children • fr
10
Pros:

Chambre spacieuse
Petit déjeuner avec du choix
Parking sécurisé

2025-12-20 • via Nuitee
F
Felipe • couple • br
3
Pessima experiência
Pros:

O quarto e localização.

Cons:

Fui cobrado novamente pela acomodação. A booking não enviou o voucher para a acomodação, tentamos por duas horas resolver e não tivemos sucesso. No final das contas tive que pagar duas vezes e preciso do reembolso. Fora isso tive constrangimento com a situação.

2025-12-02 • via Nuitee
J
Jeanett • family_with_children • mx
9
2025-10-01 • via Nuitee
C
Cornel
8
Pros:

Staff were very friendly. Spoke English very well and accommodating to request. I would stay here again!

2025-09-17 • via Nuitee
L
luis Miguel gomez amieva • family_with_children • mx
9
Pros:

Bien

Cons:

Todo bien

2025-09-02 • via Nuitee
M
marc • extended_group • fr
8
Pratique
Pros:

Hotel parfait après un vol long courrier. La chambre était confortable. Petit déjeuner correct, le salée est clairement meilleur que le sucré.

2025-08-17 • via Nuitee
D
Daniel • family_with_children • mx
8
Pros:

ubicacion

Cons:

el desayuno le faltaban muchas cosas y no pude desayunar bien, no rellenaban las opciones de comida.

2025-08-12 • via Nuitee
V
VICTOR • family_with_children • mx
9
2025-08-09 • via Nuitee
E
Eduardo Joel • solo_traveller • pe
9
Comodidad y seguridad.
Pros:

La ubicación del hotel, su servicio de desayuno, la amabilidad del personal. La comodidad y limpieza de las habitaciones.

Cons:

Nada en particular, estoy conforme con el hotel en general. Sól otal vez tener opciones de entretenimiento en el lobby del hotel.

2025-08-07 • via Nuitee
N
nicolicchia • extended_group • us
10
2025-08-06 • via Nuitee
R
Rigoberto • family
10
Pros:

Great hotel will stay again for sure

2025-08-03 • via Nuitee
R
Rigoberto
10
Pros:

Location

2025-07-27 • via Nuitee
C
Chunyang
10
Pros:

Everything great for the price

2025-07-26 • via Nuitee
N
Nicolas • family with young children • ch
9
Well priced hotel with super friendly staff.
Pros:

Super friendly staff, convenient location, easy safe parking

2025-07-20 • via Nuitee
S
Sofia • family with young children • ch
8
Very good
2025-07-05 • via Nuitee