Fiesta Inn Express Cancún Cumbres

Hotels
•
Fiesta Inn
8 (220 reviews)
Blvd. Luis Donaldo Colosio MZA 1 SM , Cancún , MX
+52 998 234 0500

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Poor breakfast variety
Negative experience with booking

Categories

Cleanliness
7.46
Some negative feedback regarding issues related to air conditioning and cleanliness.
Service
8.93
Friendly staff and accommodating service positively highlighted in multiple reviews.
Location
8.97
Multiple reviews mentioned the excellent location of the hotel.
Room Quality
7.92
Spacious room mentioned positively, contributing to room satisfaction.
Amenities
7.45
Breakfast options reported lacking variety, affecting overall rating.
Value for Money
7.91
Generally perceived as good value for the price.
Food and Beverage
6.96
Negative feedback on breakfast quality and availability of food options.
Overall Experience
8.43
Overall experience is mostly positive, despite some reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:33

Property Description

Conveniently Located in the Heart of Cancún

Modern Amenities for a Comfortable Stay
The Hampton Inn By Hilton Cancun Cumbres offers air-conditioned rooms with flat-screen TVs, free WiFi, and safety deposit boxes. Stay active at the fitness centre or unwind in the shared lounge.

Hospitality at Its Best
With bilingual staff available 24/7, enjoy top-notch service and assistance throughout your stay. Whether you need local recommendations or have special requests, we're here to help.

Ready to experience Cancún in comfort and style? Book your stay at Hampton Inn By Hilton Cancun Cumbres now.

Important information:

A mandatory environmental fee of $28.87 MXN per room per night will be charge upon check in.

Please note: When booking more than 10 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8
Based on 220 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 6.96
Overall Experience: 8.43
R
Roger • extended_group • mx
10
2026-08-28 • via Nuitee
C
Cecilia • couple • us
10
Excellent, 100% recommended
Pros:

Hotel is very convenience for travelers who wants to be close to airport. Is very quiet, all the employees are very nice and friendly. They make you feel welcome.

2026-06-28 • via Nuitee
C
cindy • solo_traveller • ca
10
Staff went above and beyond to help me with things I needed wile visiting from Canada. Carlos printed papers for me that
2026-05-18 • via Nuitee
K
KLM Meyer • couple • us
7
I wish they had been willing at the front desk to explore why they didn't receive payment from you.
Pros:

The restaurants nearby

Cons:

I wasn't given the Queen room that we booked, instead it had two double beds.

2026-05-02 • via Nuitee
N
Nicole • couple • us
9
2026-04-30 • via Nuitee
J
JOHN • couple • us
9
2026-04-19 • via Nuitee
A
Anna • solo_traveller • us
10
2026-04-04 • via Nuitee
N
Natalia • family_with_children • ar
10
2026-04-02 • via Nuitee
J
John • solo_traveller • gb
8
Pros:

Location was great and rooms clean and fresh.

2026-03-31 • via Nuitee
N
Nicole • couple • us
8
2026-03-26 • via Nuitee
R
Ricardo • solo_traveller • mx
9
Todo bien, excepto el rechinido
Pros:

La atencion fue muy buena

Cons:

Rechinabanla base de la cama

2026-03-10 • via Nuitee
R
raul • solo_traveller • us
10
2026-02-28 • via Nuitee
A
Anakaren • couple • mx
10
2026-02-27 • via Nuitee
B
Baños • family_with_children • mx
9
Pros:

La ubicación con muchos comercios alrededor hy cerca de donde fuel el evento al que fui

Cons:

en mi estancia tuve en una de las noches de alojamiento alguien abrió mi habitación, al ver que estaba encendida la tv cerraron de inmediato, reporte y me indicaron que revisarían la situación para no repetirse

2026-01-20 • via Nuitee
O
Owen • solo_traveller • gb
7
2026-01-20 • via Nuitee
M
Maria Eugenia • solo_traveller • mx
6
Una buena opción para la zona de Cumbrez
Pros:

Cómodamente ubicado en un centro comercial con opciones de restaurantes.

Cons:

Si bien tuve problemas en mi check in, porque no encontraban mi reserva, el personal lo resolvió amablemente. El hotel anuncia que cuenta con transportación hotel- aeropuerto, pero al solicitarlo me indicaron que desde hace un tiempo la camioneta está en mantenimiento. Esto debería ser corregido en el anuncio.

2026-01-19 • via Nuitee
V
Viviana • family_with_children • co
8
Pros:

Ubicación

2026-01-15 • via Nuitee
R
Rafael • solo_traveller • cr
7
Pros:

inconvenientes con aire acondicionado

2025-12-31 • via Nuitee
V
Vincent • family_with_children • fr
10
Pros:

Chambre spacieuse
Petit déjeuner avec du choix
Parking sécurisé

2025-12-20 • via Nuitee
F
Felipe • couple • br
3
Pessima experiência
Pros:

O quarto e localização.

Cons:

Fui cobrado novamente pela acomodação. A booking não enviou o voucher para a acomodação, tentamos por duas horas resolver e não tivemos sucesso. No final das contas tive que pagar duas vezes e preciso do reembolso. Fora isso tive constrangimento com a situação.

2025-12-02 • via Nuitee