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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Entertainment staff
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Sanitized tableware & silverware
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Delivered food - securely covered
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Thermometers for guests provided by property
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Japanese garden
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Covered parking
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Free bus station shuttle
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Convenient Location near New Mulago Hospital
Situated just 3 km from the New Mulago Hospital, Mt. Zion Hotel Annex in Kampala offers a prime location for those seeking accommodation near the hospital.
Comfortable Rooms with Modern Amenities
Each air-conditioned room at Mt. Zion Hotel Annex is well-equipped with a telephone, flat-screen TV with satellite channels, and a private bathroom. Enjoy the convenience of complimentary toiletries, slippers, and a choice between a bath or shower.
Relaxing Bar and Room Service
Unwind with a refreshing drink at the hotel bar or take advantage of the convenient room service. Whether you prefer to socialize or enjoy a quiet night in, Mt. Zion Hotel Annex caters to your needs.
Ready to experience comfort and convenience at Mt. Zion Hotel Annex? Book your stay now for a memorable experience.
Property Policies
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Pets
Pets are allowed on request. No extra charges.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The staff are friendly, the rooms cozy and quiet despite the busy streets neighboring the Hotel. I liked the facilities in the room, steady WI-FI, clean fresh room, reading table, dressing table and mirror, and the relaxing seats and coffee table. I can not forget the heavy tasty meals especially the grilled potato wedges and large fish for one service but capable of feeding five pax ... I loved the fruit platters
The breakfast lacked something. The tea did not impress me and the hot water was lukewarm.
No hot water and some bathroom didn’t have a tap, faucet
No warm water, the toilet seat was broken and some bathroom things were broken
Josephine the Receptionist.
The location.
Most of the time, what is supposed to be there is there. A small fridge, warm water, every day cleaning service, air conditioning, and internet. As many accommodations you find in Kampala often deceive you on these margins, the hotel being honest with their capacity does deserve commendations.
The breakfast was overall okay, or rather quite good. If you are an East African, perhaps you would like it more than I did. But even from a foreigner’s perspective it was good.
Perhaps consider setting a mosquito net. This is because sometimes foreign tourists may be more aware of issues regarding Mosquitoes. Not specifically a problem to me, though.
Sometimes, the housekeeping people do not know what your demanded service is. As long as you tell them the exact information, however, there wouldn’t be any issue.
Crucial point; if you need something from the hotel, please tell them upfront. That way you will get the best service. Reception is always there to support you at their capacity.
Very amazing employees😊
Clean and comfortable. Staff is very good and welcoming. Felt like home. Josephine was exceptionally good. She went above and beyond to make my stay memorable.
Mr. Isaac, the driver was short of amazing, he was explaining and educating me on major Landmarks of Uganda as we drove from Airport to hotel. I could not ask for any better. My stay was amazing.
Showers and Toilets on same floor and no shower heads but long tap. I did not know that I had to ask for hot water to be turned on. I had cold showers few nights. But weather is hot, it cooled me off.
Good AC and towels. Pleasant staff.
No hot water. WIFI stopped at 9pm, breakfast was limited, no milk for coffee, and peeling paint on the walls.
Really pleasent hotel with great sunny/shade terrace, very nice breakfast, many options for lunch/dinner. Also backed with generator, so electricity all time-internet, hot water. Close to bar/club, city center, yet so quiet for good decent sleep. Rooms are great for sleep, have everything. Staff are the best.
No need to change bed linen or towels daily, spare the environment (and human resources) and do it every second-third day.
Also, you have wonderful terrace, put all the flowering plants that exist in Uganda.
The staff are very friendly, respectful and has great customer service. What I love most is them smiling when serving 😍 customers. Thanks to all the staff. I can't remember some of your names, Vivian is the name i can remember but all of you are exceptional.
For the manager, please put back the umbrella which is at the rooftops for people to sit and enjoy the beautiful view. Thank you.
The property was very difficult to locate. The GPS showed arrived and yet it wasn't the hotel. Lots of phone calls for the directions that shouldn't have happened. When we arrived at the gate, we knocked no body opened the door, my husband has to get out of the car to open the gate himself which he shouldn't as there's a security person at the door who we realised after opening the gate.
Excellent location for Makerere University. Friendly staff.
Initially, nothing worked as advertised: no WiFi, no towels. WiFi is good, but it comes through a data package and when the data runs out you have to ask for more... Food has to come from the main hotel and that may take a while. Breakfast is greasy and monotonous. Church and bar nearby create occasional noise.
Very friendly and professional staff
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