Sundsvall City Hotel

Hotels
6.4 (1575 reviews)
Sjögatan 11 , Sundsvall , se

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast quality
Room maintenance problems

Categories

Cleanliness
3.68
Several reviews indicated poor hygiene and unclean rooms.
Service
8.15
Generally positive sentiments about the staff's friendliness and helpfulness.
Location
8.69
Many reviews praised the central location and vicinity to attractions.
Room Quality
4.64
Complaints about room maintenance, uncleanliness, and lack of basic amenities.
Amenities
6.67
Some amenities received mixed reviews regarding quality and availability.
Value for Money
7.63
While some found it reasonable, others felt the quality didn't match the price.
Food and Beverage
4.68
Breakfast options were often criticized as being poor quality.
Overall Experience
7.05
Mixed sentiments overall, with some positive aspects but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:30

Property Description

Convenient Location

Sundsvall City Hotel is ideally located just 400 metres from Casino Cosmopol and a short 10-minute walk from Sundsvall Central Station, ensuring easy access for our guests.

Comfortable Accommodation

Each room at our hotel features a private bathroom, providing guests with a comfortable and relaxing stay during their visit to Sundsvall.

Nearby Attractions

Explore the nearby Himlabadet Water Park, just a 20-minute walk away, or visit the Birsta City Shopping Centre located 8 km from the hotel. Convenient transportation options are available right outside the hotel for easy access to the shopping center.

Book your stay at Sundsvall City Hotel now for a memorable experience!

Important information:

Reception opening hours:

Monday-Friday: 08:00-21:00
Saturday-Sunday: 09:00-21:00

Please note that on weekends, check-out hours are 09:00-11:00.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges are applicable.

Location

Guest Reviews

6.4
Based on 1575 reviews
Cleanliness: 3.68
Service: 8.15
Location: 8.69
Room Quality: 4.64
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 4.68
Overall Experience: 7.05
N
Nina solo_traveller se
6
Pros:

Skön säng.

Cons:

Enkelt hotell o frukost

2026-05-09 via Nuitee
F
Fredrik solo_traveller se
7
Pros:

Jag ser detta boende kommer kunna utvecklas från att vara ett centralt placerat hotell, till att bli ett centralt boende för resande då det är lätt tillgängligt från E4. Lämnar bilder på rummet med visualisering.

Cons:

Att det behöver handikappanpassning .

2026-05-06 via Nuitee
E
Eva couple no
6
Pros:

Veldig god kommunikasjon ang ankomst og innsjekk, da vi var forsinket. Flott at det var kjæledyr vennlig, vi hadde med hund. Pen arkitektur i bygget.

2026-05-05 via Nuitee
J
Jr family_with_children se
10
2026-05-03 via Nuitee
M
Martin couple se
7
2026-05-03 via Nuitee
S
Susanne couple se
6
Prisvärt om man bara behöver en natts sömn.
Pros:

Läget, priset

Cons:

Gardinerna hängde på trekvart och gav ett sunkigt intryck. Rummet var rent och sängen skön.
Kändes som hela hotellet behöver en upprustning. Receptionen var inte fräsch. Personalen var trevlig och hjälpsam.
Frukost personalen var super precis som frukosten var.

2026-04-29 via Nuitee
I
Ibrahim solo_traveller se
4
Memnun kalmadım uyuyamadigim icin
Pros:

Merkezi konum

Cons:

Kalorifer peteğinden surekli ses geliyor bu gece uyumama engel oluyor

2026-04-28 via Nuitee
S
Svante couple se
5
OK i förhållande till pris
Pros:

OK

Cons:

Badrummet

2026-04-27 via Nuitee
S
Sana solo_traveller se
10
2026-04-26 via Nuitee
S
Sköldqvist solo_traveller se
3
Pros:

Fint hus, bra läge och trevlig personal

Cons:

Hela huset luktade fukt/mögel

2026-04-26 via Nuitee
P
Pernilla couple se
8
2026-04-25 via Nuitee
T
Thomas solo_traveller se
5
Pros:

Vi beställde en barnsäng men det var ingen när vi kom

2026-04-24 via Nuitee
V
Viveca couple se
7
Pros:

Centralt, lätt att hitta o parkering nära.

Cons:

En liten översyn av armaturerna i bad och dusch samt duschväggarna/dörrarna behövs och även större kuddar. I övrigt helt OK

2026-04-22 via Nuitee
M
Mohsen solo_traveller se
1
Pros:

Kunde vara fräschare

Cons:

Slitet

2026-04-19 via Nuitee
Åsa couple se
7
Bra dagar i Sundsvall / pris värt hotell
Pros:

Frukost var bra lämpligt utbud

Cons:

Badrum skulle behöva
En renovering

2026-04-18 via Nuitee
M
Mika couple fi
8
Pros:

Aivan keskustassa. Vanhahkot huoneet mutta siistit. Aamupala ihan ok.

2026-04-16 via Nuitee
solo_traveller nl
8
2026-04-16 via Nuitee
M
Maria solo_traveller se
5
2026-04-16 via Nuitee
couple at
10
2026-04-09 via Nuitee
A
Ann-Christin couple se
5
För oss på genomresa på väg till Sthlm. Bra läge, lugnt och bra pris. Vi är nöjda
Pros:

För oss var det en god och fräsch frukost. Dessutom rent och fräscht.

Cons:

Där fanns ingen fil eller Yougert. Annars ok

2026-04-09 via Nuitee