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Enjoy luxurious amenities: From the outdoor pool to the rooftop terrace and garden, relaxation awaits. Take advantage of complimentary Wi-Fi, a 24-hour business center, and tour/ticket assistance.
Delight in exquisite dining options: Indulge in delicious meals at the restaurant, sip on your favorite drink at the bar/lounge, or enjoy snacks at the coffee shop. Don't miss the complimentary continental breakfast served daily.
Convenient and comfortable accommodations: Unwind in one of the 40 guestrooms with modern amenities like flat-screen TVs and private balconies. Stay connected with free wired and wireless internet access throughout the hotel.
Immerse yourself in luxury at Wash and Wills Hotel in Mbale. Book your stay now for the ultimate relaxation and convenience.
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Guest accommodation is sealed after cleaning
No rollaway/extra beds available
Contactless check-out is available
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guests are provided with free hand sanitizer
Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Staff temperature checks are conducted regularly
Cashless transactions are available
Essential workers only - NO
Individually-wrapped food options are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Pets allowed
Temperature checks are available to guests
Property does not offer onsite COVID-19 testing
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Property follows sanitization practices of CovidClean (Safehotels - global expert)
Individually-wrapped food options are available through room service
Social distancing measures are in place
Professional property host/manager
Pets allowed (no fees)
Property follows sanitization practices of SGS (3rd party expert - Global)
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Property does not require health documentation at check-in
Maximum number of pets per room 1
Shield between guests and staff in main contact areas
Service animals are allowed
Masks are compulsory at the property
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
No electricity at the time of check-in and before check-out. Apparently the back up generator was faulty too. Room was very hot. When i requested for a fan, i was told that they had non left. No shower gels except to small soap bars. Room appeared abit run down compared to my precious stay 5 years ago. Day 2 breakfast was limited and I had to wait over 45 minutes for replenishment.
The Staff made this two-week stay exceptional.
My wife and I tend to be "relational" toward other people we encounter, and encounters with the staff were satisfying in this regard. Not intrusive nor invasive, but genuinely supportive and engaginging, the Staff (plus the cleanliness and overall pleasantness of the facility itself) made our stay at Wash & Wills enjoyable.
Hotel itself was clean, staff could do with some training but very friendly, music was too loud by the pool and breakfast was poor, unless your from Africa and like chicken and potatoes for breakfast but there was eggs and toast so didn’t go without, good hotels are hard to find in this area so all in all it was ok
There wasn't much to like about W&W, it had good bones but is run down. Pool was green. Staff are friendly but need better training.
Beautiful hotel and very clean. Bed was too hard for us. Music was loud but ended at a reasonable time.
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