Hotel L'Empire

rein

Very friendly staff . Very clean and comfortable

Very nice

Très bon acceuil
Excellent restaurant

Voyage d’affaires

deuxième séjour dans cet établissement et toujours aussi bien accueilli. Chambre sobre et très agréable. Je recommande chaudement cet hotel

No lift or way to get up to rooms for reduced mobility people. Only stairs

No restaurants nearby only Chinese restaurant within hotel itself

Can get bus number 260 from airport to bus. Stop opposite hotel which only costs 2 euros. As opposed to taxi which costs in excess of 100 euros to hotel.

As from middle next year all public transport in luxembourg will be free of charge. First country in the world.

Can also search on web for number and call WEB TAXI to get a much cheaper taxi service all over Luxembourg. It's a bit like uber (no uber in Luxembourg).

Hotel also offers shuttle service from airport need to arrange with then directly

Well....... whilst understand that budget hotels are basic, I have come to realise that there are two styles of basic, this was the lower end of basic.

I can not fault bed and hot shower BUT. There was only one person that understands English language in the broadest of terms.

The service and care was very much lacking from all but one staff who did try.

Breakfast was very basic and if the duty persons made it on time to open at 7am there was little to shout about, stale bread, two day old sometime heated most times not.

Webbing meal was part of the Chinese restaurant but it was greasy and not appetising at all.

Room make up only happened when they felt like, however they did help me out with washing.

All in all, it is NOT worth the 70£ Sterling on average a night and I probably would not stay there again.

Il avait été convenu au téléphone qu’un couchage d’appoint pour un enfant serait installé dans 1 des 3 chambres que nous avons réservées, seulement en arrivant vers 2h du matin aucun couchage pour enfant......de plus lors de la réservation il était précisé que le petit dejeuner était compris, nous avons été prevenus qques jours avant l’arrivée qu’il’y aurait pas de petit dej car il n’y aurait aucun personnel le 25 décembre mais aucun reboursement de petit dejeuner n’a été proposé

We had no plans in the area , but ended up needing a hotel for the night and this was the best choice as it had free parking. I made the reservation on the app and unfortunately my information was not given to the hotel by the time I got there. There was no one at the front desk for quite some time. We were given our room key by an assistant and were told to come back down later to make sure all was okay with the reservation. Our room was standard, double bed. It was very cold and the radiator did little to heat it up even by morning. Luckily we had asked for an extra blanket. We were two in the room and given one bath towel and one smaller towel. Both were unbelievable starched / rough material. Our room was right over the hotel restaurant and noise from there went on later into the night than we expected. When we went down to confirm our reservation later in the evening and then again in the morning, all the hallway and stairway lights were off, we had to use our phone to find light switches to turn the lights on. The bed was comfortable and the shower hot so that was most important. Overall not a bad hotel, just needs a few improvements.

This Hotel should not be in you list of hotels near Luxemburg. No service, cleanliness and comfort.

Sejourne deux nuit : chambre non faite le 2eme jour , pas de service petit déjeuner le samedi matin , en echange un plateau froid , auxune boisson chaude. Tarif plus élevé que prevu (vu apres mon sejour...), pas de gel douche pour les deux jours...: bref à éviter !!!!

Sochtends geboekt. Daarna gebeld of we later konden inchecken dan de tijd die op hun site stond aangegeven; meneer aan de lijn die ons vriendelijk te woord stond, zei dat later inchecken geen enkel probleem was en we onze kamersleutel onder de witte bloempot buiten konden vinden. Wij komen daar savonds aan, staat het hele hotel leeg! Het hele gebouw was in renovatie, je kon iets naar binnen gluren waardoor het overduidelijk werd dat het totaal onbewoond was. De witte bloempot buiten stond er wel maar uiteraard geen sleutel eronder.. dus daar stonden we dan savonds. Ze waren telefonisch ook niet meer bereikbaar en er was niets anders dichtbij in de buurt. We hebben daarom nog 2 uur snachts moeten rijden om een nieuw hotel te vinden.