Ruby Lissi Hotel Vienna

Hotels
8.2 (5279 reviews)
Fleischmarkt 19 / Laurenzerberg 2 , Vienna , at

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Useful amenities
Cons:
Cleanliness issues
High prices
Room quality complaints

Categories

Cleanliness
6.95
Several reviews mentioned cleanliness issues, including dirty corridors and curtains.
Service
8.95
General praise for staff friendliness, though there was a complaint about lack of response to a refund request.
Location
9.45
Multiple reviews highlighted the excellent central location and proximity to public transport.
Room Quality
7.95
Mixed reviews about room quality with complaints about unexpected room arrangements.
Amenities
8.45
Facilities like a 24-hour bar and useful 'galley' amenities received positive feedback.
Value for Money
6.95
Complaints about high prices, particularly for breakfast, negatively affected this score.
Food and Beverage
7.95
While the bar and drink options were praised, the high breakfast price was a downside.
Overall Experience
8.95
Despite some negative aspects, many guests had a good overall experience with several highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:29

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and modernity at Ruby Lissi Hotel Vienna. Set in an 18th-century building in Vienna's first district, our air-conditioned rooms offer free WiFi and luxurious amenities.

Luxurious Room Features
Indulge in our luxuriously furnished rooms with wooden floors, cherry-wood panelling, and a carefully designed light concept. Enjoy pocket spring mattresses, open-plan bathrooms with rain showers, Marshall amp speakers, and 40-inch flat-screen TVs.

Delightful Dining and Entertainment
Savor Italian antipasti, regional breakfast buffet, and high-quality beverages. Rent electric guitars, enjoy an online playlist, and explore the city with our bike rental service.

Book now for an unforgettable stay at Ruby Lissi Hotel Vienna!

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 5279 reviews
Cleanliness: 6.95
Service: 8.95
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 6.95
Food and Beverage: 7.95
Overall Experience: 8.95
A
Anna • couple • gr
9
Καλό ξενοδοχείο πολύ καλή τοποθεσία. Καλό και ευγενικό προσωπικό. Θα το πρωτινά ανεπιφύλακτα
2026-02-14 • via Nuitee
B
Bajram • couple • dk
10
2026-02-14 • via Nuitee
V
Volker • couple • de
8
2026-02-14 • via Nuitee
L
Leopold • couple • at
8
2026-02-13 • via Nuitee
S
STYLIANI • couple • gr
10
2026-02-13 • via Nuitee
M
Mounigadou • solo_traveller • fr
8
2026-02-13 • via Nuitee
P
Peter • couple • de
10
Soweit ok.
Pros:

Ok

Cons:

Abendbrot fehlt.

2026-02-13 • via Nuitee
A
Ajda • couple • tr
7
Pros:

Konumu güzeldi ve temizdi.

Cons:

Tuvalet ve banyo biraz değişikti. Hem ayrı banyo ayrı tuvalet ve lavabo odanın içinde olmasını biraz garipsedik. HOtelin dışından o binanın hotel olduğu belli değil ve resepsiyonu bulmak zor oldu

2026-02-12 • via Nuitee
İsmail • couple • tr
8
I had a very enjoyable 10 days.
Pros:

Best perfect location

Cons:

There's no room service, which is really necessary. The distance between reception and the rooms is too long. Also, yes, they say there's a detailed cleaning every 3 days, but it should be daily; the room gets very dusty.

2026-02-12 • via Nuitee
C
Christian • couple • ch
9
2026-02-12 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
2026-02-11 • via Nuitee
-
- KJA - • couple • gb
10
Comfortable stay, great location
Pros:

Great city centre location, close to the underground station. Quirky decor. We were upgraded to a lift room which was very comfortable. Lovely friendly staff, in particular the two staff who were covering breakfast the morning we were leaving (15 Jan)
Breakfast was good, although cold buffet only.

Cons:

The shower was in a small boxed off area in the corner of the bedroom, with a glass surround, and the wash hand basin was part of the vanity unit in the bedroom, so limited privacy. (There is a curtain in the bedroom which can be drawn to shield the shower.)
No restaurant on site and no kettle in room.

2026-02-11 • via Nuitee
A
ASMARGIANAKI • couple • gr
9
Πολύ όμορφη
Pros:

Ηταν πολύ όμορφο καθαρό και κοντά στη πόλη

2026-02-10 • via Nuitee
B
Benedetta • couple • it
10
Soggiorno piacevole e confortevole
Pros:

Servizi interessanti ed originali (es: il noleggio dell’ombrello in caso di bisogno). Camere ampie e ben arredate.

Cons:

A voler trovare il pelo, il bagno tende ad allagarsi per come è strutturata la doccia.

2026-02-09 • via Nuitee
R
roberto • couple • it
8
2026-02-09 • via Nuitee
F
Fabian • couple • ch
9
-
Pros:

Musik Boxen - der Wahnsinn!

Cons:

-

2026-02-09 • via Nuitee
I
Isabel • couple • ve
10
2026-02-09 • via Nuitee
K
Kaoutar • couple • ma
8
2026-02-09 • via Nuitee
C
Cäcilia • extended_group • at
9
Pros:

Das Frühstück ist perfekt

Cons:

Alles bestens

2026-02-09 • via Nuitee
K
Karmen • couple • ba
10
2026-02-08 • via Nuitee