Infinity City Boutique Hotel

Hotels
8.6 (4065 reviews)
ARIADNIS 9 , Heraklio Town , gr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast variety
Maintenance concerns

Categories

Cleanliness
7.81
Several reviews mentioned cleanliness issues, particularly related to room maintenance.
Service
9.28
Multiple reviews praised the helpful and friendly staff.
Location
9.32
Guests frequently highlighted the central location as a major advantage.
Room Quality
8.27
Rooms were generally described as comfortable, but some had issues with mattresses and amenities.
Amenities
8.3
Basic amenities were available, but some reviews indicated a need for improvement.
Value for Money
8.76
The pricing was considered reasonable for the location and services offered.
Food and Beverage
8.31
Breakfast quality varied, with suggestions for more variety.
Overall Experience
8.78
Overall, guests enjoyed their stay despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:44

Property Description

Luxurious Accommodations

The family-run Infinity City Boutique Hotel in Heraklio Town offers air-conditioned rooms with modern decor and free WiFi. Enjoy a cup of coffee on your balcony while watching cable TV on a flat-screen.

Delicious Dining Options

Start your day with a continental breakfast at the hotel. Don't miss the chance to indulge in a variety of tasty dishes to kick start your day of exploring.

Convenient Location

Just 3 km from Heraklion International Airport and 550 metres from Heraklion Port, the hotel's prime location makes it easy to access major transportation hubs. Book your stay now and experience the best of Heraklio Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4065 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
S
Sally family_with_children us
9
Convenient location and comfortable room
Pros:

Room was great. Breakfast was plentiful and staff were very nice and helpful.

Cons:

There is no ocean view even though pictures show a view. So balcony was not worth sitting on because it just looked into an adjoining building.

2026-06-27 via Nuitee
A
Annie couple gb
10
Great first night in Crete
Pros:

Staff were very friendly
Room was lovely and very clean
Great location

2026-06-26 via Nuitee
E
Esther solo_traveller es
10
Pros:

El personal de 10, y la cercanía al puerto y el centro con bares cerca y comercio.

2026-06-26 via Nuitee
V
Verena couple de
10
2026-06-26 via Nuitee
N
Noemi solo_traveller il
10
Excellent choice
Pros:

Excellent choice. I felt so welcomed and attended to, particularly by Mr. Stelios at the reception. As a solo traveler, it made me feel cozy with a more personal feel. The level of cleanliness is outstanding, daily change of towels. Comfi bed, good shower, good AC and wifi and breakfast. Very quiet, yet 5 minutes walk from the bustling pedestrian center and 10 minutes down to the port. Highly recommended.

Cons:

I didn't read on the instructions' sheet I was given, that the AC doesn't work if the door to the balcony isn't completely closed. I sweated figuring this out on my own. I think it should be said at the reception!

2026-06-26 via Nuitee
M
Michael couple de
8
Einfache Unterkunft mit tollem Personal, Frühstück und guter Lage
Pros:

Gute Lage (zum Hafen), nettes Personal und ein sehr gutes Frühstück.

Cons:

Nichts - alles gut! Unser Zimmer war keines für einen Urlaub, aber für ein paar (wenige) Tage absolut ausreichend.

2026-06-25 via Nuitee
E
Endre couple hu
10
2026-06-24 via Nuitee
L
Laurence family_with_children fr
7
2026-06-24 via Nuitee
L
Letizia solo_traveller it
8
Pros:

Struttura molto nuova e moderna. Camera pulita

Cons:

Materassi scomodo

2026-06-23 via Nuitee
D
David solo_traveller br
8
Pros:

O hotel era bom e a localizaçao excelente!

Cons:

Eu reservei uma cama dupla, porem quando cheguei tinha duas camas simples separadas :(

2026-06-23 via Nuitee
R
Rosana solo_traveller es
10
2026-06-23 via Nuitee
Y
yossef couple il
10
מיקום טוב ארוחת בוקר הכל חדש מכונת קפה בחדר תמורה טובה למחיר
Pros:

מיקום המלון מרפסת לים ארוחות בוקר טובה מאוד שירות נפלא

2026-06-23 via Nuitee
S
Stefano solo_traveller it
9
Pros:

Ambiente molto pulito. Elegante . Nuovo. Moderno

Cons:

Forse la mancanza di parcheggio dell'hotel anche se vicino ci sono parcheggi pubblici

2026-06-22 via Nuitee
T
Tetiana family_with_children bg
7
2026-06-22 via Nuitee
A
Andreas solo_traveller gr
9
2026-06-22 via Nuitee
G
Giuseppe couple it
9
2026-06-21 via Nuitee
T
Thanasis solo_traveller gr
10
Pros:

Όπως πάντα μείναμε πολύ ευχαριστημένοι, η τοποθεσία είναι εξαιρετικά βολική, το προσωπικό ευγενικά φιλικό και το δωμάτιο καθαρό και άνετο

2026-06-21 via Nuitee
V
Valeria couple it
9
Pros:

La vicinanza al centro. L’arredamento moderno della camera (con terrazzino comodo) e il suo isolamento dai rumori. La colazione, abbastanza ricca sia per chi preferisce il dolce che il salato. La disponibilità del personale.

Cons:

Il bagno leggermente piccolo (senza finestra), soprattutto la doccia. Il materasso abbastanza morbido. Nel complesso, nulla di insuperabile!

2026-06-21 via Nuitee
C
Carmen extended_group ch
10
Supermegs genial
Pros:

Super,super Standort,alles zu Fuss erreichbar,super Frühstück,supernettes Personal

Cons:

Nichts

2026-06-20 via Nuitee
M
Mari solo_traveller fi
10
Pros:

All perfect. Comfortable beds, luxury quality of towels, nicely designed rooms. The staff was friendly and we really enjoyed the breakfast. This place pays attention to details and we loved it!

Cons:

It was all perfect, but if something to mention, the balcony faced the courtyard with not so nice view with lots of pigeons.

2026-06-20 via Nuitee