Infinity City Boutique Hotel

Hotels
8.6 (4184 reviews)
Ariadnis 9 , Heraklio Town , GR
+30 281 024 5525
[email protected]

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Children allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast variety
Maintenance concerns

Categories

Cleanliness
7.81
Several reviews mentioned cleanliness issues, particularly related to room maintenance.
Service
9.28
Multiple reviews praised the helpful and friendly staff.
Location
9.32
Guests frequently highlighted the central location as a major advantage.
Room Quality
8.27
Rooms were generally described as comfortable, but some had issues with mattresses and amenities.
Amenities
8.3
Basic amenities were available, but some reviews indicated a need for improvement.
Value for Money
8.76
The pricing was considered reasonable for the location and services offered.
Food and Beverage
8.31
Breakfast quality varied, with suggestions for more variety.
Overall Experience
8.78
Overall, guests enjoyed their stay despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:44

Property Description

Welcome to Infinity City Boutique Hotel, where contemporary design meets the vibrant rhythm of Heraklion. Following our complete renovation in 2026, every space has been thoughtfully reimagined to offer a refined, comfortable, and effortless stay. Whether you're visiting for leisure or business, our hotel is your calm retreat in the center of the city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are available in some rooms on request.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Internet

    WiFi is available and is free of charge.

  • Smoking

    A designated smoking area is available.

See all policies

Location

Guest Reviews

8.6
Based on 4184 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
marisa • couple • es
7
hotel correcta. llits molt comodes!
Pros:

l,esmorzar és correcta. hi ha un soroll important d,avions potser per la proximitat amb l,aeroport.

2026-09-18 • via Nuitee
M
Miko • solo_traveller • de
8
2026-09-18 • via Nuitee
D
Dirk • solo_traveller • de
9
2026-09-18 • via Nuitee
ΣΠΥΡΙΔΩΝ • solo_traveller • gr
10
Pros:

Ολα τελοια το μπανιο πολυ καλό αριστο

2026-09-18 • via Nuitee
L
Lizi • extended_group • il
9
2026-09-16 • via Nuitee
J
Jan • couple • cz
7
Doporučuji, skvělá cena/výkon, hezká lokalita blízko k centru
Pros:

Vybavení, lokalita, snídaně, personál, služby hotelu

Cons:

Nic

2026-09-16 • via Nuitee
M
Maria-Mirela • solo_traveller • be
10
2026-09-15 • via Nuitee
S
Shahrooz • couple • no
10
A very good, beautiful, and very clean hotel! Excellent service!
Pros:

The hotel staff were very kind and polite! Good hotel staff are very important to us because they make the holiday experience much more enjoyable.

2026-09-15 • via Nuitee
S
Steven • couple • us
10
2026-09-15 • via Nuitee
S
Steven • couple • us
10
2026-09-15 • via Nuitee
C
Cristina • couple • ro
10
Amazing for a short stay
Pros:

Lovely stay for one night before our flight. Very nice view from the balcony, good breakfast, comfortable beds

Cons:

Nothing I could think of

2026-09-14 • via Nuitee
M
Mykhailo • couple • de
10
I am returning guest and I would come again.
Pros:

We had a wonderful room with a big terrace and a sea view.
Location is great on a quiet street, but within a few min to a city center.
Breakfast was included and was quite good.
It was very quiet this time.
There is an elevator.
Room looks very stylish and new.
I would definitely return.

Cons:

Pillows very a bit high

2026-09-14 • via Nuitee
C
Ceça • solo_traveller • br
9
Pros:

o quarto eh limpo, confortável e silencioso, além de ter uma excelente localização.

2026-09-14 • via Nuitee
V
Vita • family_with_children • lt
10
2026-09-13 • via Nuitee
J
Juan Jose Pecci • solo_traveller • ar
9
2026-09-13 • via Nuitee
Σταματίνα • solo_traveller • gr
10
2026-09-13 • via Nuitee
D
Davide • family_with_children • it
10
2026-09-13 • via Nuitee
O
Olivia • couple • ch
9
Pros:

Excellent emplacement à 2 pas du centre.
Personel très sympatique

Cons:

Petit déjeuner moyen.

2026-09-12 • via Nuitee
E
Elisabeth • solo_traveller • at
1
Overall, the room was far below what I expected and certainly not worth the price.
Cons:

The room was awful. It felt like sleeping in a garage rather than staying in a proper hotel room. The space was extremely small, barely larger than a parking space. To make matters worse, the room was on the ground floor, with the window facing directly onto the street. There was virtually no privacy, and having cars and people right outside the window made the room feel more like a converted parking facility than accommodation.

2026-09-11 • via Nuitee
S
Shalom • solo_traveller • il
8
2026-09-11 • via Nuitee