Infinity City Boutique Hotel

Hotels
8.6 (3781 reviews)
ARIADNIS 9 , Heraklio Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast variety
Maintenance concerns

Categories

Cleanliness
7.81
Several reviews mentioned cleanliness issues, particularly related to room maintenance.
Service
9.28
Multiple reviews praised the helpful and friendly staff.
Location
9.32
Guests frequently highlighted the central location as a major advantage.
Room Quality
8.27
Rooms were generally described as comfortable, but some had issues with mattresses and amenities.
Amenities
8.3
Basic amenities were available, but some reviews indicated a need for improvement.
Value for Money
8.76
The pricing was considered reasonable for the location and services offered.
Food and Beverage
8.31
Breakfast quality varied, with suggestions for more variety.
Overall Experience
8.78
Overall, guests enjoyed their stay despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:44

Property Description

Luxurious Accommodations

The family-run Infinity City Boutique Hotel in Heraklio Town offers air-conditioned rooms with modern decor and free WiFi. Enjoy a cup of coffee on your balcony while watching cable TV on a flat-screen.

Delicious Dining Options

Start your day with a continental breakfast at the hotel. Don't miss the chance to indulge in a variety of tasty dishes to kick start your day of exploring.

Convenient Location

Just 3 km from Heraklion International Airport and 550 metres from Heraklion Port, the hotel's prime location makes it easy to access major transportation hubs. Book your stay now and experience the best of Heraklio Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 3781 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
I
IOANNIS • solo_traveller • gr
7
fairly good
2026-01-20 • via Nuitee
K
Klaus • couple • de
9
2026-01-20 • via Nuitee
T
Thomas • couple • us
9
2026-01-20 • via Nuitee
G
George • solo_traveller • gr
10
Απερίγραπτη
Pros:

Υπέροχα δωμάτια με υπέροχη θέα και διακόσμηση.
Υπέροχο πλούσιο πρωινό με διάφορες και καλές επιλογές.

2026-01-20 • via Nuitee
M
Maria • solo_traveller • be
8
Goed
Pros:

De kamer

Cons:

Om 20.00 u sluit de receptie en de uitleg hoe je binnen kan geraken was onnodig ingewikkeld en viel in herhaling waardoor het uiteindelijk een moeilijke opdracht werd. Temeer omdat je een cijferslot moet maken op een zo duistere plaats dat ik de cijfers moeilijk kon lezen.

2026-01-19 • via Nuitee
D
Donatella • solo_traveller • fr
8
Ok pour des courts séjours, la vue n'est pas réjouissante
Pros:

Propreté et emplacement

Cons:

Vue

2026-01-19 • via Nuitee
I
Isadora • couple • br
10
Excelente! Recomendamos!
Pros:

Hotel excelente, ótima localização, equipe simpática e prestativa.
Acomodação muito boa, limpa, moderna, banheiro e quarto espaçosos, gostamos muito!

2026-01-19 • via Nuitee
J
Jean-Louis • solo_traveller • fr
8
2026-01-19 • via Nuitee
H
Hannah • solo_traveller • ie
10
Pros:

Location was perfect
Friendly staff
Clean and modern rooms
Great value for money

2026-01-19 • via Nuitee
A
Anne Marie • extended_group • lu
7
2026-01-19 • via Nuitee
V
Victoria • extended_group • us
1
Horrible
Cons:

Upon arrival no reception staff. Bed bugs and roaches in the bed. Hard time getting in contact with someone from the property. Had to pull a local from the side of the road at 1am to call from their phone. They insisted we stay there and speak to them in the morning about the bugs. When I told them I wasn’t comfortable staying they were not understanding. Said I would have to come back in the morning to discuss.

2026-01-19 • via Nuitee
A
Alberto • family_with_children • it
8
2026-01-19 • via Nuitee
M
Marta • family_with_children • it
8
2026-01-19 • via Nuitee
M
Maxim • couple • il
8
Pros:

ארוחת הבוקר הייתה בסדר האחראית הייתה מאוד אדיבה וידידותית

2026-01-19 • via Nuitee
T
Tetsuo • couple • jp
8
よかった
Pros:

スタッフが飛行機のチェックインをしてくるれて　助かりました

Cons:

トイレがだめ

2026-01-19 • via Nuitee
J
Justyna • extended_group • pl
10
Pros:

Bardzo dobre śniadania, miły personel, czysto.

2026-01-17 • via Nuitee
N
Natalie • couple • au
8
Good Stay
Pros:

Good hotel near the centre of the town. 5 min walk to Restaurants and city centre. About 10-15 mins walk from the port. Breakfast was good. Hotel staff were friendly. Room was okay!

Cons:

Not at the fault of the hotel but the ships and planes made a lot of noise. To which you can hear late at night and early in the morning.

2026-01-15 • via Nuitee
D
DIMITRIOS • solo_traveller • gr
10
Ξεκούραση και ποιότητα.
Pros:

Εξαιρετική η κυρία Ευγενία στον πρωϊνό μπουφέ, ποιοτικά και ολόφρεσκα όλα.
Η ρεσεψιόν άμεση ανταπόκριση σε όλα, εύκολα και δύσκολα, χωρίς τις γνωστές "ψευτοευγένειες".
Σταθερή επιλογή το Infinity για Ηράκλειο Κρήτης...

2026-01-15 • via Nuitee
A
Apostolos • family_with_children • gr
8
2026-01-05 • via Nuitee
R
Rainer • solo_traveller • de
10
2026-01-04 • via Nuitee