Infinity City Boutique Hotel

Hotels
8.6 (4105 reviews)
ARIADNIS 9 , Heraklio Town , gr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location
Friendly and helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast variety
Maintenance concerns

Categories

Cleanliness
7.81
Several reviews mentioned cleanliness issues, particularly related to room maintenance.
Service
9.28
Multiple reviews praised the helpful and friendly staff.
Location
9.32
Guests frequently highlighted the central location as a major advantage.
Room Quality
8.27
Rooms were generally described as comfortable, but some had issues with mattresses and amenities.
Amenities
8.3
Basic amenities were available, but some reviews indicated a need for improvement.
Value for Money
8.76
The pricing was considered reasonable for the location and services offered.
Food and Beverage
8.31
Breakfast quality varied, with suggestions for more variety.
Overall Experience
8.78
Overall, guests enjoyed their stay despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:44

Property Description

Luxurious Accommodations

The family-run Infinity City Boutique Hotel in Heraklio Town offers air-conditioned rooms with modern decor and free WiFi. Enjoy a cup of coffee on your balcony while watching cable TV on a flat-screen.

Delicious Dining Options

Start your day with a continental breakfast at the hotel. Don't miss the chance to indulge in a variety of tasty dishes to kick start your day of exploring.

Convenient Location

Just 3 km from Heraklion International Airport and 550 metres from Heraklion Port, the hotel's prime location makes it easy to access major transportation hubs. Book your stay now and experience the best of Heraklio Town.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4105 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
M
Meelis family_with_children ee
10
2026-07-18 via Nuitee
G
Gabriel Bogdan family_with_children ro
10
2026-07-18 via Nuitee
C
Camille family_with_children fr
10
2026-07-18 via Nuitee
B
Barbara couple ch
9
2026-07-18 via Nuitee
N
Naoual family_with_children fr
8
Cons:

Le petit déjeuner est à revoir. Il n’est pas bon

2026-07-17 via Nuitee
K
Krzysztof solo_traveller dk
8
2026-07-16 via Nuitee
I
Ilias solo_traveller gr
10
2026-07-15 via Nuitee
A
Amelia couple au
9
Outstanding hotel for exploring Heraklion
Pros:

Outstanding hotel - everything felt brand new, the sheets and towels were clean and comfortable and the shower was amazing. Best hotel breakfast I’ve had and the staff were super helpful and kind

Cons:

Unfortunately the person on reception we asked to book a very early morning taxi to the airport forgot to do so which was stressful. Another staff member kindly intervened and sorted it out at 4.30am but this was the only negative experience from an otherwise perfect stay

2026-07-15 via Nuitee
D
de Lima solo_traveller nl
8
2026-07-14 via Nuitee
G
GiuGio19 solo_traveller it
9
2026-07-13 via Nuitee
Станислав solo_traveller kg
10
Pros:

Отзывчивый персонал

2026-07-12 via Nuitee
A
Apol couple it
10
2026-07-12 via Nuitee
D
Dimitrios couple gr
8
2026-07-12 via Nuitee
S
Siarhei solo_traveller de
9
2026-07-11 via Nuitee
N
Nicole solo_traveller de
10
Pros:

Mitarbeiter sehr nett und hilfsbereit.
Bis 22.00 Uhr ist die Rezeption besetzt, danach bekommen Spätanreisende einen Keycode für die Eingangstür und Zimmer zugesendet.
Frühstück gut und ausreichend.
Von allem was da.
Zimmer super, direkten Blick auf das Meer.
Zum Glück mit Klimaanlage.
Super! Danke nochmal.

Cons:

Kopfkissen waren für uns gewöhnungsbedürftig, nicht sehr bequem

2026-07-11 via Nuitee
A
Adrianna solo_traveller pl
10
Pros:

Bardzo mili pracownicy hotelu zwłaszcza pan z recepcji:)) smaczne śniadanka, cicha okolica, ale w centrum. Pokój przestronny, bardzo czysto. Obok bardzo dobra restauracja:) Wrócimy za rok.

2026-07-10 via Nuitee
E
Elisa family_with_children au
8
2026-07-10 via Nuitee
N
nora couple us
2
There are many good hotels in Heraklion, you can do far better than this one. Keep looking.
Pros:

The staff was kind.

Cons:

The room was nothing like the picture. I have stayed in many hotels in Heraklion, this was not up to par. My husband had to clean their drains. They tried to offer a new room and wine, but our romantic weekend in town was already ruined.

2026-07-09 via Nuitee
M
Michele Pasquinelli solo_traveller it
9
Pros:

Hotel nuovo e moderno a pochi passi dal centro città. Personale gentile e colazione buona.

2026-07-09 via Nuitee
ΕΛΕΝΗ solo_traveller gr
10
2026-07-09 via Nuitee