Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location near transportation
Friendly and helpful staff
Comfortable room and quality amenities
Cons:
Cleanliness issues reported
Limited food variety noted by some guests

Categories

Cleanliness
7.31
Several reviews mentioned cleanliness issues, particularly with the housekeeping not thoroughly cleaning the rooms.
Service
9.28
Most reviews indicated positive interactions with staff, highlighting their attentiveness and helpfulness.
Location
9.32
The hotel is conveniently located near the train station and offers great transit accessibility.
Room Quality
8.77
Rooms are described as spacious, comfortable, and quiet, contributing positively to the guest experience.
Amenities
8.8
Amenities such as the fitness room and breakfast offerings received positive mentions.
Value for Money
8.26
Guests feel the hotel offers good value for the price, although some expect more based on hotel star rating.
Food and Beverage
8.31
Breakfast options were generally well received, but some guests felt there could be more variety.
Overall Experience
8.78
Most guests expressed high satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:54

Property Description

Luxurious Amenities
Novotel Wien Hauptbahnhof offers a sauna and fitness centre for guests to unwind and stay active during their stay. The on-site restaurant provides a convenient dining option for visitors.

Comfortable Accommodations
The rooms at Novotel Wien Hauptbahnhof are equipped with modern amenities including a flat-screen TV and private bathroom. Some rooms even have a cozy seating area for relaxation after a long day of exploring Vienna.

Convenient Location
Situated just 800 metres from Belvedere Palace, this hotel provides easy access to top attractions like Vienna State Opera and Stadtpark. With Vienna International Airport only 15 km away, Novotel Wien Hauptbahnhof is the perfect choice for both leisure and business travelers.

Book your stay at Novotel Wien Hauptbahnhof now to experience a blend of luxury, comfort, and convenience in the heart of Vienna.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 7635 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.78
M
Mehmet family_with_children tr
9
2026-03-21 via Nuitee
I
Ivana family_with_children cz
8
2026-03-21 via Nuitee
F
francisco javier family_with_children es
8
2026-03-21 via Nuitee
J
Jelena family_with_children rs
9
2026-03-20 via Nuitee
Z
Zümray couple tr
10
Harika
Pros:

Her şey çok güzeldi

Cons:

Hiçbir şey

2026-03-20 via Nuitee
M
Mehmet family_with_children tr
8
2026-03-20 via Nuitee
A
ARUN family_with_children om
9
Best economical facility, value for money to get a 5star styling hotel
Pros:

Large size rooms with classic outer view with comfy beds, breakfast offered comprehensive choices of dishes / hot drinks, location is just bang on next to bahnhof just walk down.

Cons:

let breakfast menu include white bread/toast option being a basic item across all hotels...

2026-03-20 via Nuitee
C
cemal burak family_with_children tr
10
Turistler için çok ideal, özellikle merkezi tren istasyonunun hemen yanında olması çok büyük avantaj
Pros:

Temiz, merkezi, çalışanlar ilgili

Cons:

Kahvaltısı çok pahalı

2026-03-19 via Nuitee
F
fiona family_with_children gb
2
excellent great location, modern clean and family friendly
Pros:

modern clean and tidy nice sized room and good for families

2026-03-19 via Nuitee
K
Kairat family_with_children at
8
2026-03-19 via Nuitee
J
Julie family_with_children fr
9
2026-03-18 via Nuitee
S
susan family_with_children gb
8
2026-03-18 via Nuitee
V
Viktorija family_with_children lt
10
Pros:

Viešbutis nuostabus. Tvarkinga, švaru, modernu. Pusryčiai gausūs bei skanūs. Jei dar kartą lankysime Vieną, tai vėl apsistosime šiame viešbutyje.

2026-03-17 via Nuitee
I
Ines couple de
9
Pros:

Das Hotel liegt extrem günstig und trotz Lärm außerhalb ist das Zimmer ruhig
Ich habe mir die Schulter gebrochen und danach gab es super Hilfe.!
Sehr schön für Kinder. Spieleeck im Frühstücksraum und ein kleines Geschenk.
Jeder Zeit wieder!
Anstatt Frühstück gibt es auch eine Box. Perfekt für die Reise!

Cons:

Das gibt es Nichts...

2026-03-17 via Nuitee
S
Sandor Jozsef couple hu
9
O.K.
Pros:

Rendben volt.

Cons:

Az idojaras. Eros szél volt.

2026-03-17 via Nuitee
K
Klemen family_with_children si
10
2026-03-16 via Nuitee
I
Ilvija family_with_children lv
9
Labprāt izmantotu šo viesnīcu arī nākamreiz!
Pros:

Lieliska viesnīca. Patīkami uzturēties. Viss tīrs un komfortabls.

2026-03-15 via Nuitee
E
Eduard family_with_children at
10
Pros:

Ideale Lage, freundliches Personal, fröhliches Ambiente.
Besser geht's nicht.

2026-03-15 via Nuitee
D
Dr. Stefan extended_group de
9
Da passt alles
Pros:

Sehr gute Lage am HBF, sehr gutes Frühstück, guter Fitness- und Wellnessbereich

2026-03-15 via Nuitee
N
Nikolett solo_traveller hu
10
Ár-érték arányban szuper választás
Pros:

A szálláshely a bécsi Főpályaudvar szomszédságában található, vonattal és metróval is jól megközelíthető. Nagyon modern, jól felszerelt, tiszta hotel, a vonatpályaudvarról egyáltalán nem hallatszott semmilyen zaj.

Cons:

Nincs ilyen

2026-03-15 via Nuitee