Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location near transportation
Friendly and helpful staff
Comfortable room and quality amenities
Cons:
Cleanliness issues reported
Limited food variety noted by some guests

Categories

Cleanliness
7.31
Several reviews mentioned cleanliness issues, particularly with the housekeeping not thoroughly cleaning the rooms.
Service
9.28
Most reviews indicated positive interactions with staff, highlighting their attentiveness and helpfulness.
Location
9.32
The hotel is conveniently located near the train station and offers great transit accessibility.
Room Quality
8.77
Rooms are described as spacious, comfortable, and quiet, contributing positively to the guest experience.
Amenities
8.8
Amenities such as the fitness room and breakfast offerings received positive mentions.
Value for Money
8.26
Guests feel the hotel offers good value for the price, although some expect more based on hotel star rating.
Food and Beverage
8.31
Breakfast options were generally well received, but some guests felt there could be more variety.
Overall Experience
8.78
Most guests expressed high satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:54

Property Description

Luxurious Amenities
Novotel Wien Hauptbahnhof offers a sauna and fitness centre for guests to unwind and stay active during their stay. The on-site restaurant provides a convenient dining option for visitors.

Comfortable Accommodations
The rooms at Novotel Wien Hauptbahnhof are equipped with modern amenities including a flat-screen TV and private bathroom. Some rooms even have a cozy seating area for relaxation after a long day of exploring Vienna.

Convenient Location
Situated just 800 metres from Belvedere Palace, this hotel provides easy access to top attractions like Vienna State Opera and Stadtpark. With Vienna International Airport only 15 km away, Novotel Wien Hauptbahnhof is the perfect choice for both leisure and business travelers.

Book your stay at Novotel Wien Hauptbahnhof now to experience a blend of luxury, comfort, and convenience in the heart of Vienna.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 7510 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.78
P
Peter • couple • de
9
2026-03-07 • via Nuitee
V
VLADIMIR • couple • hu
10
2026-03-06 • via Nuitee
ＨＳＩＦＥＮＧ • family_with_children • tw
8
2026-03-06 • via Nuitee
L
lin • family_with_children • tw
9
2026-03-04 • via Nuitee
T
Tomasz • family_with_children • pl
8
2026-03-04 • via Nuitee
I
Izabela • family_with_children • pl
6
W miarę
Pros:

Mieliśmy pokój standard z rozkładaną sofą na 10 pietrze. Fajnie bo blisko do centrum i Belweder zaraz za rogiem, piękne widoki z tego piętra. Jednakże pokój bardzo malutki za te pieniądze w Wenecji mieszkaliśmy w apartamencie z 2 sypialniami, 2 łazienkami, w pełni wyposażonym aneksem kuchennym i ogromnym balkonem a także parkingiem. Brak lodówki. Pokój wyposażony tylko w czajnik elektryczny. Personel bardzo miły i pomocny. Z wyżywienia nie korzystaliśmy.

2026-03-04 • via Nuitee
M
Marinette • couple • ch
8
Pros:

Emplacement idéal près de la gare

Cons:

Qu’on parle le français avec une traduction par internet

2026-03-04 • via Nuitee
R
ROBERTO • solo_traveller • it
8
Cons:

Mi aspettavo una camera più grande e con più dotazioni

2026-03-03 • via Nuitee
S
Salomé • family_with_children • es
8
2026-03-03 • via Nuitee
C
Cesare • extended_group • it
8
2026-03-03 • via Nuitee
A
Aleksandra • extended_group • pl
9
Pros:

Oferta śniadaniowa była bardzo dobra, dla dzieci były serwowane placki takie jak pancakaces. Wybór był spory. Sam hotel ładnie i nowocześnie urządzony, blisko dworca kolejowego, ale nie było go w ogóle słychać.

2026-03-03 • via Nuitee
G
Gamze • family_with_children • tr
10
2026-03-03 • via Nuitee
C
Cesare • extended_group • it
8
2026-03-03 • via Nuitee
M
Melanie • family_with_children • at
8
2026-03-02 • via Nuitee
V
Volodymyr • family_with_children • pl
6
2026-03-02 • via Nuitee
O
Olha • family_with_children • no
9
2026-03-02 • via Nuitee
K
Kuan Ying • couple • tw
10
2026-03-02 • via Nuitee
D
Dmytro • family_with_children • pl
10
2026-03-02 • via Nuitee
N
Nedjan • couple • it
8
Pros:

Hotel is in a great location, right next to the main train station and the metro. The room comfort is totally fine for the price. The hotel is basically on the doorstep of the central railway station, which means you can be on a train going anywhere in just a few minutes. If you’re traveling with a lot of luggage or arriving late, this kind of proximity is priceless. No long walks, no complicated transfers — everything is right there.

Cons:

Feeling like the front desk at a four‑star hotel isn’t treating you the way they should is this mix of disappointment, discomfort, and a quiet kind of frustration. The moment you walk into a place like that, you bring certain expectations with you — not luxury, but basic respect, warmth, and professionalism. And when that’s missing, it leaves this empty space inside you that’s hard to ignore.

2026-03-02 • via Nuitee
V
Vanya • family_with_children • bg
10
2026-03-02 • via Nuitee