Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location near transportation
Friendly and helpful staff
Comfortable room and quality amenities
Cons:
Cleanliness issues reported
Limited food variety noted by some guests

Categories

Cleanliness
7.31
Several reviews mentioned cleanliness issues, particularly with the housekeeping not thoroughly cleaning the rooms.
Service
9.28
Most reviews indicated positive interactions with staff, highlighting their attentiveness and helpfulness.
Location
9.32
The hotel is conveniently located near the train station and offers great transit accessibility.
Room Quality
8.77
Rooms are described as spacious, comfortable, and quiet, contributing positively to the guest experience.
Amenities
8.8
Amenities such as the fitness room and breakfast offerings received positive mentions.
Value for Money
8.26
Guests feel the hotel offers good value for the price, although some expect more based on hotel star rating.
Food and Beverage
8.31
Breakfast options were generally well received, but some guests felt there could be more variety.
Overall Experience
8.78
Most guests expressed high satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:54

Property Description

Luxurious Amenities
Novotel Wien Hauptbahnhof offers a sauna and fitness centre for guests to unwind and stay active during their stay. The on-site restaurant provides a convenient dining option for visitors.

Comfortable Accommodations
The rooms at Novotel Wien Hauptbahnhof are equipped with modern amenities including a flat-screen TV and private bathroom. Some rooms even have a cozy seating area for relaxation after a long day of exploring Vienna.

Convenient Location
Situated just 800 metres from Belvedere Palace, this hotel provides easy access to top attractions like Vienna State Opera and Stadtpark. With Vienna International Airport only 15 km away, Novotel Wien Hauptbahnhof is the perfect choice for both leisure and business travelers.

Book your stay at Novotel Wien Hauptbahnhof now to experience a blend of luxury, comfort, and convenience in the heart of Vienna.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 8074 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.78
M
Murat • family_with_children • de
10
Sehr gut
Pros:

Standort und Grundrisse

Cons:

War alles Saglammm

2026-07-04 • via Nuitee
O
Osama • couple • il
9
2026-07-04 • via Nuitee
T
Tanja • family_with_children • za
10
2026-07-04 • via Nuitee
M
Maria • couple • pl
10
2026-07-04 • via Nuitee
D
Daniela • family_with_children • at
8
2026-07-04 • via Nuitee
I
Ingeborg • solo_traveller • at
9
Pros:

Schönes, sauberes Zimmer. Tolle Lage!

2026-07-04 • via Nuitee
S
Serdar • solo_traveller • tr
8
2026-07-04 • via Nuitee
P
Po Jui • couple • tw
9
2026-07-04 • via Nuitee
S
Scott • family_with_children • ca
9
Excellent
Pros:

Very well run hotel, clean organized, great facilities.

Cons:

Poke bowl at the restaurant was good but a little dry. Needs poke sauce or spicy mayo.
- Beef soup and kids pasta was really good though.

2026-07-03 • via Nuitee
B
Block • solo_traveller • de
9
Pros:

Die Lage, sehr bequeme Betten!

Cons:

Das Bett für die Kids war nicht vorbereitet gewesen!

2026-07-03 • via Nuitee
M
Moon • family_with_children • cz
10
2026-07-02 • via Nuitee
özgür • couple • tr
7
Pros:

Tren garına yakın. Merkeze tramvay ile ulaşılabilir

Cons:

Odada buzdolabının olmaması şarşırtıcı. Bir daha otel seçerken bu seçeneği mutlaka gözden geçireceğim.

2026-07-02 • via Nuitee
özgür • family_with_children • tr
7
Pros:

Merkezi konum

Cons:

Buzdolabı olmaması, klimalar yetersizdi

2026-07-02 • via Nuitee
J
Jolanta • solo_traveller • at
10
Pros:

Alles echt super! Die Lage ist einfach perfekt für "überall kommen".Das Personal sehr nett und hilfsbereit.Das Zimmer war super sauber und mit allem was mann braucht Ausgestattet. Wird mein Stammhotel für jeden Wien-kurz Ausflug.

2026-07-02 • via Nuitee
M
MENGGU • family_with_children • tw
9
2026-07-01 • via Nuitee
M
Merve • family_with_children • tr
6
2026-07-01 • via Nuitee
S
ShaoJyun • couple • tw
10
距離車站很近，超方便。工作人員態度親切友善。
2026-07-01 • via Nuitee
A
Akvilė • solo_traveller • lt
10
Pros:

Everything was as expected. Perfect breakfast. Friendly staff.

2026-07-01 • via Nuitee
M
muresan • family_with_children • ro
8
Pros:

foarte scump

Cons:

micul dejun fara calitate deosebita si extrem de scump

2026-07-01 • via Nuitee
H
hideo • solo_traveller • jp
8
2026-07-01 • via Nuitee