Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Convenient location near transportation
Friendly and helpful staff
Comfortable room and quality amenities
Cons:
Cleanliness issues reported
Limited food variety noted by some guests

Categories

Cleanliness
7.31
Several reviews mentioned cleanliness issues, particularly with the housekeeping not thoroughly cleaning the rooms.
Service
9.28
Most reviews indicated positive interactions with staff, highlighting their attentiveness and helpfulness.
Location
9.32
The hotel is conveniently located near the train station and offers great transit accessibility.
Room Quality
8.77
Rooms are described as spacious, comfortable, and quiet, contributing positively to the guest experience.
Amenities
8.8
Amenities such as the fitness room and breakfast offerings received positive mentions.
Value for Money
8.26
Guests feel the hotel offers good value for the price, although some expect more based on hotel star rating.
Food and Beverage
8.31
Breakfast options were generally well received, but some guests felt there could be more variety.
Overall Experience
8.78
Most guests expressed high satisfaction with their overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:54

Property Description

Luxurious Amenities
Novotel Wien Hauptbahnhof offers a sauna and fitness centre for guests to unwind and stay active during their stay. The on-site restaurant provides a convenient dining option for visitors.

Comfortable Accommodations
The rooms at Novotel Wien Hauptbahnhof are equipped with modern amenities including a flat-screen TV and private bathroom. Some rooms even have a cozy seating area for relaxation after a long day of exploring Vienna.

Convenient Location
Situated just 800 metres from Belvedere Palace, this hotel provides easy access to top attractions like Vienna State Opera and Stadtpark. With Vienna International Airport only 15 km away, Novotel Wien Hauptbahnhof is the perfect choice for both leisure and business travelers.

Book your stay at Novotel Wien Hauptbahnhof now to experience a blend of luxury, comfort, and convenience in the heart of Vienna.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 7909 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.78
A
AHMET • solo_traveller • tr
6
Pros:

Tesisin konumu çok iyi. Belvedere Sarayı'na yürüyüş mesafesinde. Tren istasyonunun hemen yanında.

Cons:

Odalar çok küçük. 2 kişilik odayı ilave yatakla 4 kişilik yapmışlardı. Odada buzdolabı yoktu.

2026-05-30 • via Nuitee
A
Andre • solo_traveller • de
7
2026-05-30 • via Nuitee
E
elif • solo_traveller • tr
10
2026-05-30 • via Nuitee
M
M.Kemal • family_with_children • tr
8
Merkezi konumda gayet temiz bir tesisdi.
Pros:

Konumu çok iyiydi.

2026-05-30 • via Nuitee
S
Sharon • family_with_children • ae
10
Amazing location, super clean. Definitely worth it.
Pros:

Super clean, location and room was great.

Cons:

No iron available only in the ironing room. No mini fridge. Breakfast limited for the price.

2026-05-30 • via Nuitee
M
Mei Guey • family_with_children • tw
9
Pros:

一切都剛剛好！ 員工服務也很棒！

2026-05-30 • via Nuitee
C
Christoph • couple • at
9
2026-05-29 • via Nuitee
L
Liting • solo_traveller • tw
10
2026-05-29 • via Nuitee
K
Karin • couple • lu
8
Pros:

super Lage, Personal sehr freundlich, Frühstück reichhaltig und sehr gut

2026-05-29 • via Nuitee
S
Sezin • family_with_children • tr
10
Pros:

Everything was wonderful. Our room was very clean and comfortable, and we were able to leave our luggage at the hotel after check-out before our train, allowing us to explore the city a bit more. If I ever come back to Vienna, I would definitely stay here again, it's near to Wien Hauptbahnhof and this was a huge advantage for me. Also, having a gym and spa is an added bonus.

2026-05-29 • via Nuitee
T
Tina • family_with_children • de
8
Top für eine Nacht in Wien!
Pros:

Tolles Frühstück, zentrale Lage, schönes Bad!

Cons:

Das Zimmer (Familienzimmer) war klein/ eng zu viert…

2026-05-29 • via Nuitee
A
Aya • family_with_children • il
9
2026-05-29 • via Nuitee
C
Christoph • solo_traveller • at
10
2026-05-29 • via Nuitee
S
saygın • family_with_children • tr
10
2026-05-28 • via Nuitee
S
saygın • family_with_children • tr
10
2026-05-28 • via Nuitee
Y
Yung Ting • couple • tw
10
周邊生活機能好、交通便利，採買東西方便
Pros:

乾淨明亮的房間，寧靜隔音很好

Cons:

沒有

2026-05-28 • via Nuitee
M
MEESUNG • solo_traveller • kr
8
2026-05-28 • via Nuitee
E
Ervis • family_with_children • de
10
Great place near HBF
Pros:

Super clean and staff was very nice

2026-05-28 • via Nuitee
S
Slađana • extended_group • rs
10
Pros:

We choose Novotel whenever we can (London, Budapest, Szeged...), but this is the first time that we stayed in this one in Vienna. So far the best ever regarding everything,. Comfortable rooms and beds, very clean but most of all the first Novotel that actually listens to the Clients requests and it is not just "if available upon arrival". For me the bet thing was client service, friendly staff and I am sure the management who listens to the Clients wishes. We even had the option to check in early. Since we had to leave early, we did not get the chance to try the breakfast, but I am sure that it would not disappoint.

2026-05-28 • via Nuitee
C
Cihan • solo_traveller • tr
8
Pros:

Konumu ve yeri çok güzel temiz tesis

Cons:

Kahvaltı türk damak tadına uygun değildi

2026-05-28 • via Nuitee