Crowne Plaza Christchurch by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (2184 reviews)
764 Colombo Street , Christchurch , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable stay
Cons:
Basic breakfast options
Inconsistent housekeeping
Slow service in restaurant

Categories

Cleanliness
8.53
Mixed sentiments; praised for overall cleanliness, but several issues with housekeeping and dirty windows.
Service
9
Generally praised for friendly and helpful staff, though a few comments on slow service.
Location
9.24
Consistently highlighted as a major positive aspect, with very convenient access to CBD.
Room Quality
8.69
Well-received for comfort and cleanliness, though some noise issues reported.
Amenities
8.62
Amenities generally appreciated, but some guests noted areas for improvement.
Value for Money
8.18
Perceived as somewhat expensive for the facilities provided.
Food and Beverage
8.63
Food quality is praised, but breakfast variety and service could be improved.
Overall Experience
8.7
Most guests reported a pleasant stay, with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:11

Property Description

Luxurious Accommodation with Stunning Views

At Crowne Plaza Christchurch, experience modern rooms with beautiful city views, luxurious bathrobes, and ultra-modern bathrooms. Enjoy unlimited free WiFi and Samsung Smart TVs in all rooms for your entertainment.

Diverse Dining Options

Indulge in a variety of dining experiences at our hotel. Start your day with a coffee at Cafe 1851, unwind in the evening at Social Wine Bar, or savor delicious meals at Market Place Restaurant.

Relaxation and Recreation

Stay active at our fully-equipped gym or unwind in the hotel library with a good book. With a prime location in the CBD, just minutes away from New Regent Street and Christchurch Casino, Crowne Plaza Christchurch offers the perfect blend of luxury and convenience.

Book now to experience the best of Christchurch at Crowne Plaza Christchurch!

Important information:

Please note that there is a 2% charge when you pay by credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for NZD 0 per person per night when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2184 reviews
Cleanliness: 8.53
Service: 9
Location: 9.24
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.63
Overall Experience: 8.7
P
Pontell • solo_traveller • au
10
Overall, we felt very relaxed & happy with our choice of stay.
Pros:

Staff were only to willing to help with whatever we asked!

2026-05-16 • via Nuitee
T
Tobias • solo_traveller • ch
9
2026-05-15 • via Nuitee
J
Judy • couple • au
9
2026-05-14 • via Nuitee
T
Tracey • family_with_children • nz
10
2026-05-14 • via Nuitee
P
Preston • couple • nz
9
2026-05-12 • via Nuitee
G
Gary • solo_traveller • nz
9
2026-05-11 • via Nuitee
B
Belinda • solo_traveller • au
10
Pros:

Bryce on reception was extremely polite and lovely, and kindly upgraded our room which was a pleasant surprise!

Cons:

Nothing. Everything was perfect.

2026-05-11 • via Nuitee
F
Frayssinge • couple • us
9
2026-05-09 • via Nuitee
C
Caroline • solo_traveller • nz
10
2026-05-09 • via Nuitee
A
ANTONIO • extended_group • br
7
2026-05-09 • via Nuitee
A
Amanda • couple • nz
10
2026-05-06 • via Nuitee
H
Hao • solo_traveller • au
6
Cons:

Rooms not ready at checkin time (delayed for about 1 hour), some pieces of the room were falling apart -tho nil impact on function.

2026-05-06 • via Nuitee
P
Preston • couple • nz
9
Comfortable handy locstion
Pros:

Good location

2026-05-06 • via Nuitee
C
Chadwick • couple • nz
8
Had a good shag in room 1209
Pros:

The Veiw from the room and how spacious it was

Cons:

The parking was hard to find

2026-05-05 • via Nuitee
P
Pushkar • couple • in
10
Top choice in CHC
Pros:

Crowne Plaza Christchurch — Review

Stayed at Crowne Plaza Christchurch towards the end of our South Island trip, and it turned out to be a very solid choice—especially for convenience and comfort.

What worked really well:

* Location: Superb. Right in the city center, walking distance to key spots like the tram, riverside, and shopping areas. Ideal for a relaxed last day.
* Service: Very efficient. Communication over WhatsApp was quick and responsive—requests were handled without friction.
* Rooms: Spacious, well-designed, and comfortable. The added sitting area and city views made it feel less like a transit stay and more like a proper unwind.
* Food: Reliable late-night dining option, which is quite valuable when you’re wrapping up a long travel day.
* Parking: Paid parking available—convenient and straightforward.

Overall:
A highly dependable city hotel that gets the fundamentals right—location, comfort, and service. Particularly suitable for short stays or as a base before departure.

Cons:

Paid parking is costly at $25 per night

2026-05-03 • via Nuitee
S
Simon • couple • au
8
2026-05-03 • via Nuitee
J
Jeff • couple • gb
9
2026-05-01 • via Nuitee
L
Lianne • extended_group • au
9
Great location, rooms were spacious and very comfortable
Pros:

Location was perfect. Tram stop right opposite the entrance so great for sight seeing with limited time

Cons:

We had a balcony and the glass was filthy so appearance not so great

2026-04-30 • via Nuitee
S
Supravee • solo_traveller • th
9
Pros:

The room met standard expectations and was clean, with a typical city view.Close to the accommodation, there is a nice area where you can walk and relax.

2026-04-30 • via Nuitee
C
Campbell • solo_traveller • au
8
Low hotel room ceiling
Pros:

Bar and reception staff super friendly

Cons:

Old tired mattress in room 212, low ceiling in disabled room creates problems with tall guests (I hit my head twice on low beams) !

2026-04-27 • via Nuitee