Crowne Plaza Christchurch by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (2077 reviews)
764 Colombo Street , Christchurch , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable stay
Cons:
Basic breakfast options
Inconsistent housekeeping
Slow service in restaurant

Categories

Cleanliness
8.53
Mixed sentiments; praised for overall cleanliness, but several issues with housekeeping and dirty windows.
Service
9
Generally praised for friendly and helpful staff, though a few comments on slow service.
Location
9.24
Consistently highlighted as a major positive aspect, with very convenient access to CBD.
Room Quality
8.69
Well-received for comfort and cleanliness, though some noise issues reported.
Amenities
8.62
Amenities generally appreciated, but some guests noted areas for improvement.
Value for Money
8.18
Perceived as somewhat expensive for the facilities provided.
Food and Beverage
8.63
Food quality is praised, but breakfast variety and service could be improved.
Overall Experience
8.7
Most guests reported a pleasant stay, with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:11

Property Description

Luxurious Accommodation with Stunning Views

At Crowne Plaza Christchurch, experience modern rooms with beautiful city views, luxurious bathrobes, and ultra-modern bathrooms. Enjoy unlimited free WiFi and Samsung Smart TVs in all rooms for your entertainment.

Diverse Dining Options

Indulge in a variety of dining experiences at our hotel. Start your day with a coffee at Cafe 1851, unwind in the evening at Social Wine Bar, or savor delicious meals at Market Place Restaurant.

Relaxation and Recreation

Stay active at our fully-equipped gym or unwind in the hotel library with a good book. With a prime location in the CBD, just minutes away from New Regent Street and Christchurch Casino, Crowne Plaza Christchurch offers the perfect blend of luxury and convenience.

Book now to experience the best of Christchurch at Crowne Plaza Christchurch!

Important information:

Please note that there is a 2% charge when you pay by credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for NZD 0 per person per night when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2077 reviews
Cleanliness: 8.53
Service: 9
Location: 9.24
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.63
Overall Experience: 8.7
X
Xun • couple • cn
3
Totally not worth the money, don’t bother to come
Pros:

Location

Cons:

Small rooms, can’t open windows, feels like a 3 star or lower hotel

2026-02-14 • via Nuitee
V
Viv • couple • gb
10
Relaxing break in a great city
Pros:

The staff and great location

Cons:

Breakfast wasn’t great

2026-02-12 • via Nuitee
T
Tanya • solo_traveller • gb
10
really enjoyable would defintely
Pros:

The rooms were lovely, the bed was extremely comfortable, and the shower had excellent pressure. I ordered room service, and it was outstanding. Additionally, the staff were exceptionally friendly and attentive.

Cons:

check in took ages as only one member of staff

2026-02-08 • via Nuitee
B
Ben • couple • nl
9
2026-01-31 • via Nuitee
E
Eyal • extended_group • il
9
2026-01-30 • via Nuitee
O
Oren • extended_group • il
9
2026-01-29 • via Nuitee
M
Mark • couple • gb
10
2026-01-28 • via Nuitee
L
Lalit • couple • nz
10
2026-01-27 • via Nuitee
A
Andrea • solo_traveller • ch
10
Super- ich empfehle es weiter
Pros:

Insgesamt super gut, Personal sehr freundlich und engagiert

Cons:

Ich war insgesamt sehr zufrieden

2026-01-27 • via Nuitee
A
Allison • solo_traveller • nz
10
Loved every minute
Pros:

Customer care and centrality

Cons:

Nothing

2026-01-27 • via Nuitee
M
Marilia • family_with_children • br
10
Ótima opção
Pros:

Localização fantástica, estacionamento próprio e seguro, café da manhã muito bom, funcionários gentis e eficientes, quarto e banheiro confortáveis.

Cons:

Nosso quarto dava para uma estrutura que bloqueava toda e qualquer vista.

2026-01-26 • via Nuitee
H
Hayley • couple • au
10
Excellent
Pros:

Late checkout; great check in; location great; amenities great;

Cons:

Nothing bad to report about this property

2026-01-26 • via Nuitee
N
Nicola • couple • gb
10
2026-01-26 • via Nuitee
M
Marion • couple • gb
7
Great stay
Pros:

Comfortable bed, decent size room and good bathroom facilities

Cons:

Terrible breakfast when to belles on recent street around the corner

2026-01-25 • via Nuitee
N
Nadia • family_with_children • au
8
Overall good the guy checked us in I think his name was Hamish would not let my husband check in because the booking was
Pros:

Location was good

Cons:

Bathroom needed some attention build of grime and the roller curtain was a bit broken on the glass shower wall

2026-01-25 • via Nuitee
A
Adam • solo_traveller • gb
8
2026-01-23 • via Nuitee
E
Eunmi • family_with_children • nz
9
2026-01-23 • via Nuitee
M
Mark • family_with_children • nz
9
2026-01-22 • via Nuitee
A
Alanna • family_with_children • nz
10
Pros:

View, service, cleanliness

2026-01-22 • via Nuitee
M
michael • family_with_children • gb
8
2026-01-22 • via Nuitee