Crowne Plaza Christchurch by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (2207 reviews)
764 Colombo Street , Christchurch , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable stay
Cons:
Basic breakfast options
Inconsistent housekeeping
Slow service in restaurant

Categories

Cleanliness
8.53
Mixed sentiments; praised for overall cleanliness, but several issues with housekeeping and dirty windows.
Service
9
Generally praised for friendly and helpful staff, though a few comments on slow service.
Location
9.24
Consistently highlighted as a major positive aspect, with very convenient access to CBD.
Room Quality
8.69
Well-received for comfort and cleanliness, though some noise issues reported.
Amenities
8.62
Amenities generally appreciated, but some guests noted areas for improvement.
Value for Money
8.18
Perceived as somewhat expensive for the facilities provided.
Food and Beverage
8.63
Food quality is praised, but breakfast variety and service could be improved.
Overall Experience
8.7
Most guests reported a pleasant stay, with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:11

Property Description

Luxurious Accommodation with Stunning Views

At Crowne Plaza Christchurch, experience modern rooms with beautiful city views, luxurious bathrobes, and ultra-modern bathrooms. Enjoy unlimited free WiFi and Samsung Smart TVs in all rooms for your entertainment.

Diverse Dining Options

Indulge in a variety of dining experiences at our hotel. Start your day with a coffee at Cafe 1851, unwind in the evening at Social Wine Bar, or savor delicious meals at Market Place Restaurant.

Relaxation and Recreation

Stay active at our fully-equipped gym or unwind in the hotel library with a good book. With a prime location in the CBD, just minutes away from New Regent Street and Christchurch Casino, Crowne Plaza Christchurch offers the perfect blend of luxury and convenience.

Book now to experience the best of Christchurch at Crowne Plaza Christchurch!

Important information:

Please note that there is a 2% charge when you pay by credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for NZD 0 per person per night when using an existing bed.
    People no matter the age stay for NZD 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2207 reviews
Cleanliness: 8.53
Service: 9
Location: 9.24
Room Quality: 8.69
Amenities: 8.62
Value for Money: 8.18
Food and Beverage: 8.63
Overall Experience: 8.7
J
Jennie • couple • nz
10
The restaurant had wonderful food and flavours!! Great breakfast buffet and the staff were very friendly and helpful!
Pros:

The location we had a great room with the balcony!

2026-06-06 • via Nuitee
J
John • couple • au
8
Comfortable and handy to downtown Christchurch
Pros:

Location

Cons:

No dedicated drop off zone to drop bags.

2026-06-06 • via Nuitee
J
Jeremy • couple • nz
10
2026-06-05 • via Nuitee
B
Benjamin • couple • nz
9
2026-06-04 • via Nuitee
V
Vinnie • solo_traveller • nz
10
2026-06-03 • via Nuitee
A
Aimieelee • solo_traveller • nz
9
Beautiful and very enjoyable.
Pros:

Great location, clean and beautiful interior

Cons:

Pillows were uncomfortable.

2026-06-03 • via Nuitee
C
craig • family_with_children • us
9
2026-06-02 • via Nuitee
M
Mallett • solo_traveller • nz
9
Very good comms by WhatApp
Pros:

Very good central location but quite in room

2026-06-01 • via Nuitee
L
Ly • solo_traveller • au
10
2026-06-01 • via Nuitee
L
Liz • couple • nz
9
Always love staying at the Crowne
Pros:

Central to everything we needed

Cons:

Na

2026-06-01 • via Nuitee
C
Craig • couple • nz
8
Met our needs for an overnight stay.
Pros:

Everything was as expected, including the bed which was very comfortable. Unfortunately, we didn't take advantage of the option to change and personalise our pillows, but will definitely look to do so next time.

Cons:

Very satisfactory for an overnight stay.

2026-06-01 • via Nuitee
S
Saffron • couple • nz
7
Pros:

Super clean room, really spacious and even better that it had a balcony, great views of the city! The location was really great, easy to walk to anything that we wanted to do.

2026-06-01 • via Nuitee
M
Mark • couple • nz
9
We really enjoyed our stay at the Crown Plaza from the lovely helping receptionist to the brilliant location and really
Pros:

Excellent location in the Christchurch CBD and the view from our 16th floor was superb

Cons:

Nothing

2026-05-31 • via Nuitee
F
Fiona • extended_group • sg
8
Overall above expectation. Would recommend to others
Pros:

Centrally located. Clean.

Cons:

I was given a connecting room and the room next to mine was quite noisy.

2026-05-31 • via Nuitee
J
Jabulani • couple • au
8
2026-05-30 • via Nuitee
U
Ulani • solo_traveller • nz
9
Great city views, comfortable bed and lovely Antipodes amenities!
Pros:

Bryse checked us in and linked the stay to my IHG profile (I forgot about it.) He was very friendly and helpful. Loved the Antipodes amenities in the room!

2026-05-29 • via Nuitee
T
Trish • solo_traveller • nz
9
2026-05-29 • via Nuitee
S
Susan • couple • nz
8
2026-05-28 • via Nuitee
R
Ross • solo_traveller • au
9
Would definitely stay here again
Pros:

Great location with a nice bar area downstairs.

Cons:

Having a few more staff at the bar area during busy times would be positive.

2026-05-28 • via Nuitee
J
Julie • extended_group • nz
10
Excellent location
Pros:

Location was great, very comfortable room and lovely staff.

2026-05-27 • via Nuitee