Soy Local Provenza

Hotels
7.6 (1252 reviews)
Carrera 34 8a-24 , Medellín , co

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
4.35
Staff appeared indifferent when issues with cleanliness arose, numerous complaints about cockroaches.
Service
8.35
Generally friendly staff, though some reviews indicate a lack of support during problems.
Location
9.85
Excellent location, highly praised across multiple reviews.
Room Quality
6.35
Rooms described as old with significant noise issues, some complaints about darkness.
Amenities
6.85
Amenities lacking, specifically no proper kitchen and poor noise isolation.
Value for Money
7.85
Good deal for the location, but other aspects could be improved.
Food and Beverage
8.85
Overall satisfactory, though specifics were not addressed in the reviews.
Overall Experience
8.35
General positive sentiment despite noted issues with cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:37

Property Description

Luxurious Apartments with Stunning Views
Soy Local Provenza, located in the vibrant El Poblado district in Medellín, offers breathtaking garden views and a terrace overlooking the city. Each air-conditioned apartment features a flat-screen TV, a cozy seating area, and a well-equipped kitchenette. Upgrade to a superior room for a relaxing spa bath experience.

Convenience and Comfort
Enjoy the convenience of a coffee machine in your room and unwind in a private bathroom with a bath or shower. The 24-hour front desk is always available to assist you during your stay.

Prime Location and Accessibility
Explore nearby attractions such as Lleras Park and El Poblado Park, both within walking distance. With the airport shuttle service and proximity to Olaya Herrera Airport, your travels are made easy. Book your stay at Soy Local Provenza for a memorable experience.

Important information:

TERMS AND CONDITIONS
At Soy Local, we understand that pets are part of the family, so we are happy to welcome them as special guests at most of our locations. We want their stay to be pleasant, ensuring the comfort and safety of everyone.

Important:
For environmental conservation reasons, pets are not allowed at our Soy Local Islawa and Soy Local Barú locations. Being located on an island, we are committed to protecting the local flora and fauna, ensuring the balance of the ecosystem. We appreciate your understanding and support in this important mission.

Thank you for choosing us and trusting us for an unforgettable experience with your four-legged companion.

At our other locations, we love welcoming your pets! To ensure a harmonious coexistence, please keep the following rules in mind:

Access and Stay
Pets are only allowed in designated areas.

Pets must be under constant supervision by their owners and cannot be left unattended in guest rooms or common areas.
Behavior and Control
Owners are responsible for ensuring their pets do not disturb other guests with noise, aggressive behavior, or similar issues.
Pets must be kept on a leash at all times in the hotel's common areas.
Hygiene and Cleanliness
Please pick up after your pet immediately and dispose of waste in the designated areas.
Pets are not allowed on beds, sofas, or other furniture.
Size and Quantity
For space and safety reasons, only small or medium-sized pets are accepted, unless previously authorized by the hotel.
A maximum of one pet per room is allowed, except in authorized exceptions.
Owner Responsibility
Owners are responsible for any damage or additional cleaning required due to their pet's presence.
Restricted Areas
For health and safety reasons, pets are not allowed in areas such as the restaurant, pool, or spa. Documentation and Health
It is mandatory to present your pet's up-to-date vaccination record at check-in.
Fines
Special cleaning of linens – If it is evident that the pet has been on the bed or sofas. COP $100,000
Deep cleaning of carpets – In case of feces or urine. COP $200,000
Total damage to linens due to tears – If the bedding is irreparably damaged. COP $400,000

Important Notes

If any rule is violated or if the presence of the pet causes serious disturbances, the hotel reserves the right to request the removal of the pet from the premises, without refunding the amount paid for its stay.

We love that you share your stay with your four-legged companion and we work to make your experience special. Thank you for helping us maintain a comfortable environment for all our guests.

Muzzle Required for Potentially Dangerous Breeds

To ensure the safety and comfort of all our guests, we comply with current regulations in Colombia. Therefore, we inform you that dog breeds classified as potentially dangerous, and their mixes, must wear a muzzle at all times within our facilities.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1252 reviews
Cleanliness: 4.35
Service: 8.35
Location: 9.85
Room Quality: 6.35
Amenities: 6.85
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 8.35
F
Frederick solo_traveller aw
8
Pros:

Good located, staff were greaf.

Cons:

No parking space while taking taxi or get out of taxi

2026-05-06 via Nuitee
L
Luis Miguel extended_group ve
10
Perfecta
Pros:

Excelente alojamiento bien ubicado con restaurantes discotecas cafés todo muy cercano

2026-04-29 via Nuitee
N
Natasha solo_traveller do
10
Great value and experience
Pros:

Closeness to the main provenza strip

Cons:

It’s not sound proofed so the noise from people coming out of the club and the cars honking at 4am was insane

2026-04-27 via Nuitee
C
Castañeda valencia solo_traveller mx
10
2026-04-26 via Nuitee
M
Mariangel couple es
6
Okay for a short stay.
Pros:

Good location, nice staff.

Cons:

Quite noisy on Saturday. Sunday and Monday were more quiet. I feel like the pictures were taken a thousand years ago since room felt more older and damaged so pics are a bit misleading.

2026-04-25 via Nuitee
M
Mariella extended_group de
10
Gut für einen Aufenthalt in Medellin , alles schnell erreichbar
Pros:

Bequemes Bett , Balkon , alles sauber , nette Mitarbeiter , gute Restaurants in der Nähe , guter Start Punkt nach Guatapé

Cons:

Laut von der Straße , Zimmer mit Whirlpool kein Fenster

2026-04-21 via Nuitee
A
Alexandra solo_traveller ec
8
2026-04-20 via Nuitee
C
Calum couple au
10
2026-04-19 via Nuitee
A
Angy solo_traveller co
10
Pros:

La calidad humana de las personas de la recepción y de la limpieza, tuve una situación de salud con mi hijo pequeño y ellos me ayudaron un montón 🫂 muchas gracias

Cons:

La zona es bastante movida Así que si te molesta el ruido, no es el alojamiento es directamente la zona

2026-04-18 via Nuitee
J
Jones solo_traveller aw
7
2026-04-14 via Nuitee
D
David solo_traveller ca
7
Pros:

Less noise, having a kitchen,having a jaccuzi, privacy, good helpful and friendly staff

Cons:

Room was a bit humid, small problem with the stove which was solved by adding 2 hotplates

2026-04-13 via Nuitee
J
Joshua couple au
7
Overall the experience was okay.
Pros:

The location was very convenient to bars and food spots. Apartment was Clean. Staff were very friendly

Cons:

We booked a deluxe apartment. Unfortunately the one they gave us on the second floor had no ventilation inside. No window or bathroom fan. Also no iron or hairdryer and the walls/roof are not very sound proof.

2026-04-11 via Nuitee
L
Luis couple co
8
2026-04-10 via Nuitee
Y
Yessica Bienvenida couple do
10
Pros:

La ubicación.

Cons:

Se logra escuchar los ruidos del local de al lado, más uno sabe a lo que va, todo bien

2026-04-06 via Nuitee
A
Angelica extended_group co
8
Pros:

La ubicación y las camas fueron muy cómodas

Cons:

Los baños se encuentran en mal estado, se veían pequeñas cucarachas en el baño

2026-03-31 via Nuitee
J
Jessica couple co
10
Esta super ubicados hay zona de comida cerca , esta la zona de provenza disco y restaurente a una cuadra incluyendoel re
Pros:

Amplio, cómodo y muy industrial

2026-03-29 via Nuitee
V
Valentin family_with_children fr
10
Pros:

tout à était parfait merci à toute l équipe

2026-03-23 via Nuitee
C
corinne couple fr
8
Cons:

Le balcon

2026-03-08 via Nuitee
T
Terry couple bm
8
2026-03-04 via Nuitee
V
Valentin family_with_children fr
10
Pros:

todo perfecto

Cons:

bien trato

2026-03-04 via Nuitee